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Village Residence Robertson Quay by Far East Hospitality
Village Residence Robertson Quay by Far East Hospitality
Village Residence Robertson Quay by Far East Hospitality
Village Residence Robertson Quay by Far East Hospitality
Village Residence Robertson Quay by Far East Hospitality
Village Residence Robertson Quay by Far East Hospitality
Village Residence Robertson Quay by Far East Hospitality

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9

Exceptional

53 reviews

53 reviews

Housekeeping2
Children's activities1
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Singapore Repertory Theatre

60 m

STPI – Creative Workshop & Gallery

100 m

dbl O

120 m

Singapore Tyler Print Institute

150 m

Singapore Hong San See

180 m

Popular landmarks
Chinatown

1.1 km

Orchard Road

1.2 km

Sands Skypark Observation Deck

2.3 km

Singapore Flyer

2.5 km

Cloud Forest

2.9 km

Closest landmarks
Sound Bar

320 m

Amped Sports Pte Ltd

330 m

GX5

330 m

Riverside Point

350 m

Pinnacle Family Clinic

350 m

Village Residence Robertson Quay by Far East Hospitality

30 Robertson Quay, Clarke Quay, Singapore, Singapore, 238251 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Clarke Quay, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 4 stars, this high-quality property provides guests with access to hot tub, fitness center and indoor pool on-site.

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Highlights

Sparkling clean

370 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "•In line with the regulations stipulated by the Singapore government on indoor activities, social gatherings, and events to safeguard public health in Singapore during this pandemic period, the safe measurement measures listed below are applicable to all our hotels and serviced residences in Singapore. On COVID-19 Safe Management Measures •Under the Covid-19 (Temporary Measures) Act 2020, first-time offenders who do not comply with safe management measures face a fine of up to S$20,000. In the event of any breaches of law or non-compliance by guest(s) and/or their visitor(s) to the guest room(s) during their stay at the property, the penalty imposed by the authorities would be fully borne by the guest(s) and/or their visitor(s). The hotel shall be entitled to recover from the guest all fines imposed and/or losses suffered, of up to S$20,000. The hotel may charge the guest’s credit card and/or utilize the guest’s cash deposit (if any) to offset such fines or losses. On Reservations and Capacity Limits For Serviced Residences Stays • A maximum of 5 visitors are allowed per apartment per day."

Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Car park

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

BBQ facilities

Your dates are popular among travelersUsers are booking a place in Singapore every 1 minutes on Agoda.com
Value for money9.1
Distance to city center2 km
Location rating9.6
Nearest airportSeletar Airport (XSP)
Distance to airport14.2 km

Rooms available at Village Residence Robertson Quay by Far East Hospitality

Exceptional
Room comfort & quality

9.4

3 Bedroom Suite
...
  • Room size: 94 m²/1012 ft²
  • City view
  • 1 queen bed & 1 queen bed &...
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2 Bedroom Suite
...
  • Room size: 85 m²/915 ft²
  • City view
  • 1 queen bed & 2 single beds
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Studio Suite
...
  • Room size: 62 m²/667 ft²
  • City view
  • 1 king bed
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APARTMENT THREE BEDROOMS DELUXE
...
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    Studio Apartment
    ...
    • Room size: 61 m²/657 ft²
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    Three Bedroom Apartment
    ...
    • Room size: 94 m²/1012 ft²
    • 2 single beds and 2 queen b...
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    Master Suite
    ...
    • Room size: 85 m²/915 ft²
    Enter dates to see prices
    Two Bedroom Apartment
    ...
    • Room size: 85 m²/915 ft²
    • 1 queen bed and 2 single be...
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    Studio
    ...
    • Room size: 62 m²/667 ft²
    • 1 king bed
    Enter dates to see prices
    Master Suite
    ...
    • Room size: 94 m²/1012 ft²
    Enter dates to see prices

    Frequently asked questions

    Does Village Residence Robertson Quay by Far East Hospitality have a hot tub?

    A hot tub is one of the facilities available at Village Residence Robertson Quay by Far East Hospitality.

    What time is check-in and check-out at Village Residence Robertson Quay by Far East Hospitality?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Village Residence Robertson Quay by Far East Hospitality?

    Village Residence Robertson Quay by Far East Hospitality is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Village Residence Robertson Quay by Far East Hospitality has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the serviced apartment. If you're looking for an easy way to get around Singapore with private transportation, the serviced apartment can arrange taxi service.

    Is breakfast offered at Village Residence Robertson Quay by Far East Hospitality?

    Wake up to a great continental breakfast at Village Residence Robertson Quay by Far East Hospitality.

    What is the smoking policy at Village Residence Robertson Quay by Far East Hospitality?

    Village Residence Robertson Quay by Far East Hospitality does permit smoking in some areas and is not 100% smoke-free.

    What is the closest train, metro, or bus station to Village Residence Robertson Quay by Far East Hospitality?

    Fort Canning is the closest train, metro, or bus station, about 350 m away from Village Residence Robertson Quay by Far East Hospitality.

    What restaurants are nearby Village Residence Robertson Quay by Far East Hospitality?

    Restaurants including Azumaya, Unagiya Ichinoji and Ginza Kuroson Singapore are popular in Village Residence Robertson Quay by Far East Hospitality’s neighborhood which is known as Clarke Quay.

    What popular shopping places are close to Village Residence Robertson Quay by Far East Hospitality?

    Located in the Clarke Quay area, Village Residence Robertson Quay by Far East Hospitality is close to great shopping choices like Clarke Quay, Riverside Point and Aseana Gallery.

    What are popular attractions near Village Residence Robertson Quay by Far East Hospitality?

    Guests at Village Residence Robertson Quay by Far East Hospitality can easily visit Boat Quay, STPI – Creative Workshop & Gallery and Singapore Hong San See located in the Clarke Quay area.

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    See map

    Explore the neighborhood

    What people love about Village Residence Robertson Quay by Far East Hospitality

    • 10

      Exceptional
      Staff 

      "Staff are excellent, from the reception to housekeeping."

      IAN

      |

      September 30, 2018

    • 10

      Exceptional
      Breakfast

      "I wish breakfast is improved and made available everyday."

      IAN

      |

      September 30, 2018

    • 10

      Exceptional
      Location

      "The location is convenient and facilities are excellent."

      IAN

      |

      September 30, 2018

    Property ranking|Compared to 558 Singapore properties
    See all rankings
    Value for money score
    9.1/10
    Location score
    9.6/10
    Room comfort score
    9.4/10
    Couples review score
    10/10
    Better than
    99
    %
    of Singapore properties
    Better than
    99
    %
    of Singapore properties
    Better than
    99
    %
    of Singapore properties
    Better than
    99
    %
    of Singapore properties
    Overall rating:

    9

    Exceptional
    53 reviews
    Cleanliness
    9.1
    Facilities
    8.9
    Location
    9.6
    Read all reviews >
    More about Village Residence Robertson Quay by Far East Hospitality

    More about Village Residence Robertson Quay by Far East Hospitality

    Village Residence Robertson Quay by Far East Hospitality

    Get the most from an urban escape in Singapore when you book a room at Village Residence Robertson Quay by Far East Hospitality. Located right in the city center, Village Residence Robertson Quay by Far East Hospitality saves you time and travel by letting you wake up right in the heart of the best neighborhood.
    Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the serviced apartment's free Wi-Fi. Getting from and back to the airport can be easily arranged with the serviced apartment's airport transfer services. Taxi services provided by Village Residence Robertson Quay by Far East Hospitality makes it easy to plan your day trips, sightseeing, and more around Singapore.
    Guests can enjoy free parking right at the serviced apartment. Front desk services including luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Village Residence Robertson Quay by Far East Hospitality thanks to the serviced apartment's laundromat, dry cleaning service and laundry service keeping your clothes clean. Smoking is allowed only in the designated smoking areas provided by serviced apartment.
    Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the serviced apartment are equipped with air conditioning. Some rooms at Village Residence Robertson Quay by Far East Hospitality even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
    In some select rooms, you can find a refrigerator and bottled water at your disposal. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


    Dining and things to do

    Every day at Village Residence Robertson Quay by Far East Hospitality begins with a delicious in-house breakfast. Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
    Serviced apartment's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the hot tub and spa. Spend some time relaxing at the serviced apartment's pool. Check out the serviced apartment's fitness facility to stay fit and firm on vacation.


    Around the property

    Don't miss out on all that Singapore has to offer during your stay at Village Residence Robertson Quay by Far East Hospitality. The most famous landmark nearby is Singapore Flyer just 2.4 km away. Don't forget to stop by Sands Skypark Observation Deck located 2.3 km away, where everyone who visits Singapore wants to have their photo taken.


    Reasons to stay here

    Get more than you bargain for here, which scores value for money higher than 98% of the city's accommodation.
    Ranking higher than 99% of the city's accommodations options, this is a great choice for location.
    Guests who stayed here really appreciated the room comfort, scoring it higher than 99% of accommodations in the city.

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    Amenities and facilities
    Excellent
    Facilities

    8.9

    Most talked about facilities

    Breakfast

    2 mentions

    Food & Dining

    1 mention

    Swimming Pool

    1 mention

    Taxi

    1 mention

    Languages spoken

    • English
    • Chinese [Mandarin]
    • Malay

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Hot tub
    • Spa
    • Swimming pool [indoor]
    • Swimming pool [outdoor]

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • BBQ facilities
    • Kitchen

    Services and conveniences

    • Air conditioning in public area
    • Convenience store
    • Dry cleaning
    • Elevator
    • Grooming service
    • Invoice provided
    • Ironing service
    • Laundromat
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Smoking area

    For the kids

    • Family room
    • Playground
    • Swimming pool [kids]

    Access

    • Cat-friendly
    • CCTV in common areas
    • CCTV outside property
    • Dog-friendly
    • Fire extinguisher
    • Front desk [24-hour]
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Airport transfer
    • Bicycle parking
    • Car park [free of charge]
    • Car park [on-site]
    • Taxi service

    Available in all rooms

    • Air conditioning
    • Alarm clock
    • Bathtub
    • Closet
    • Clothes dryer
    • Clothes rack
    • Desk
    • Dining table
    • DVD/CD player
    • Fire extinguisher
    • Free bottled water
    • Full kitchen
    • Hair dryer
    • In-room safe box
    • Ironing facilities
    • Kitchenette
    • Kitchenware
    • Linens
    • Microwave
    • Mirror
    • Non-smoking
    • Pool facilities
    • Private bathroom
    • Radio
    • Refrigerator
    • Safety/security feature
    • Satellite/cable channels
    • Seating area
    • Separate dining area
    • Shower
    • Sleep comfort items
    • Slippers
    • Smoke detector
    • Socket near the bed
    • Sofa
    • Telephone
    • Tile/marble flooring
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Washing machine
    • Wi-Fi [free]
    • Wine glasses
    Food and dining
    Breakfast options
    • Continental
    Location
    30 Robertson Quay, Clarke Quay, Singapore, Singapore, 238251
    Exceptional
    Location

    9.6

    Airports

    • Seletar Airport (XSP)
      14.2 km 20 min drive
    • Singapore Changi Airport (SIN)
      18.6 km 26 min drive

    Public transportation

    • Fort Canning
      360 m
    • Clarke Quay MRT Station
      670 m 14 min walk

    Hospital or clinic

    • Pinnacle Family Clinic
      350 m

    Shopping

    • Orchard Road
      1.2 km

    Convenience store

    • 7 Eleven
      40 m 1 min drive

    Cash withdrawal

    • ATM
      140 m 4 min walk
    What's nearby

    Popular landmarks

    • Chinatown
      1.1 km
    • Orchard Road
      1.2 km
    • Sands Skypark Observation Deck
      2.3 km
    • Singapore Flyer
      2.5 km
    • Cloud Forest
      2.9 km
    • Gardens By The Bay East
      3.2 km
    • National Orchid Garden
      3.7 km
    • Singapore Botanic Gardens
      3.8 km
    • Night Safari
      13.7 km
    • Singapore Zoo
      13.7 km

    Nearby landmarks

    • Singapore Repertory Theatre
      60 m
    • STPI – Creative Workshop & Gallery
      100 m
    • dbl O
      120 m
    • Singapore Tyler Print Institute
      150 m
    • Singapore Hong San See
      180 m
    • UE Square
      230 m
    • Singapore River
      230 m
    • Next Page
      240 m
    • Tan Si Chong Su Temple
      280 m
    • Liquid Room
      310 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-6 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 7 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Light Continental Breakfast (non-halal) is available from Mondays to Fridays (except Public Holidays).
    • This property requires a minimum stay of 7 nights.
    • Housekeeping service is available. Please contact the property for more information.
    • For Our Hotels and Serviced Residences in Singapore In line with the regulations stipulated by the Singapore government on indoor activities, social gatherings, and events to safeguard public health in Singapore during this pandemic period, the safe measurement measures listed below are applicable to all our hotels and serviced residences in Singapore.
    • On Reservations and Capacity Limits For Hotel Stays:
    • Guests with same household address: • Maximum room occupancy is capped according to the room type capacity. • Multiple room bookings may be made together, provided registered occupants across all the rooms have the same household address. • No visitors are allowed, only registered guests of the rooms are allowed in the rooms.
    • Guests with different household addresses: • ONE Room Booking: Maximum room occupancy is capped at 5 pax per room or according to the room type capacity, whichever lower. • A set of interconnecting room assigned is considered as 1 room • TWO Room Bookings: Bookings of maximum TWO rooms together may be accepted, where the following MUST be adhered to: • Maximum room occupancy is capped at 4 pax per room, AND • The total number of registered occupants across the 2 rooms does not exceed 5 • No visitors are allowed, only registered guests of the rooms are allowed in the rooms.
    • For Serviced Residences Stays: • A maximum of 5 distinct visitors are allowed per apartment per day.
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00

    Getting around

    • Distance from city center2 km
    • Travel time to airport (minutes)20

    The property

    • Number of rooms 72
    • Room voltage220
    Property announcements

    •In line with the regulations stipulated by the Singapore government on indoor activities, social gatherings, and events to safeguard public health in Singapore during this pandemic period, the safe measurement measures listed below are applicable to all our hotels and serviced residences in Singapore. On COVID-19 Safe Management Measures •Under the Covid-19 (Temporary Measures) Act 2020, first-time offenders who do not comply with safe management measures face a fine of up to S$20,000. In the event of any breaches of law or non-compliance by guest(s) and/or their visitor(s) to the guest room(s) during their stay at the property, the penalty imposed by the authorities would be fully borne by the guest(s) and/or their visitor(s). The hotel shall be entitled to recover from the guest all fines imposed and/or losses suffered, of up to S$20,000. The hotel may charge the guest’s credit card and/or utilize the guest’s cash deposit (if any) to offset such fines or losses. On Reservations and Capacity Limits For Serviced Residences Stays • A maximum of 5 visitors are allowed per apartment per day.

    Property is not suitable for Air Travel Pass, Reciprocal Green Lane, Vaccinated Travel Lane and Stay Home Notice. Please contact the property for more details.

    Effective 1 February 2022, Vaccination-Differentiated Safe Management Measures (VDS) will be expanded to cover all hotels and serviced apartments. Only fully vaccinated, recovered COVID-19 patients within 180 days of the first positive PCR test result or positive healthcare-administered ART result, medically ineligible individuals, or children aged 12 years and below will be allowed to stay.


    Existing long-term guests will be given until 31 March 2022 to get themselves fully vaccinated, i.e. 2 primary shots + booster, to continue their stay in the hotel and/or serviced residence. Guests who are not fully vaccinated by 31 March 2002 must vacate the accommodation.


    Short-term visitors who are unvaccinated will be allowed to stay in hotels and serviced residences for a period of 30 days from the date of arrival. They will not be allowed to enter other VDS settings such as dine-in at F&B outlets, usage of guests’ facilities, etc.


    From 1 March 2022, unvaccinated children aged 13 years old and above will not be allowed to stay in hotels and serviced apartments.

    Reviews of Village Residence Robertson Quay by Far East Hospitality from real guests

    Provided by verified guests of Agoda
    9.1
    /
    10
    Exceptional
    Cleanliness9.1
    Facilities8.9
    Location9.6
    Room comfort and quality9.4
    Service9.4
    Value for money9.1
    High score for Singapore
    Rating
    9+ Exceptional (14)
    8-9 Excellent (2)
    7-8 Very Good (2)
    6-7 Good (0)
    <6 Below Expectation (1)
    Time of the year
    Mar - May (3)
    Jun - Aug (6)
    Sep - Nov (4)
    Dec - Feb (6)
    All guests (29)
    All languages

    Show reviews that mention 

    Showing 19 verified guest comments
    10.0
    Exceptional
    LAVERNE from Australia
    Family with young children
    2 Bedroom Suite
    Stayed 9 nights in July 2017

    Exceptional”

    My 3rd stay at Village Residence Robertson Quay. This time brought family (4 adults + 1 child). Very family friendly, apartment roomy with everything you want including washing machine/dryer. Family loved everything about it from the location the facilities the swimming pool and particularly the lovely staff. Will be back for a 4th stay probably in the next several months.

    Reviewed August 06, 2017

    See room deals

    10.0
    Exceptional
    LAVERNE from Australia
    Couple
    Studio Suite
    Stayed 9 nights in December 2016

    Great Location”

    The apartment was excellent, manager and staff friendly and welcoming. Location at Robertson/Clark Quay area suit our needs perfectly. Heading back for a 3rd visit in 2017

    Reviewed December 30, 2016

    See room deals

    10.0
    Exceptional
    Liza from Australia
    Couple
    2 Bedroom Suite
    Stayed 9 nights in November 2017

    Best Place in Singapore”

    My friend and I booked a two bed unit at Village Resi Robertson. We stayed 10 days. It was an ideal location near the Fort Canning MRT Station, where you could travel to anywhere in Sngpre. The location was quiet and food shops all around. We were on the 8th floor & had an uninterrupted view of the river & surrounds. No noisy traffic sounds. We had breakfast every morning which was wonderful and kept us going until we had an early dinner at around 5 pm. The staff were wonderful in particular, Cynthia, and the two young members, Jadyl and Rauna. Of course Livia was true to all the reviews we had previously read about her. An excellent manager and customer service provider. We also thank the doorman who was polite and helpful. Nothing was too much problem, not that we had any problems. The pool was great and we cannot complain about anything. The apartment was spotless and serviced perfectly. We would not hesitate in recommending this accommodation as it was perfect in very way.

    Reviewed November 16, 2017

    See room deals

    7.7
    Very good
    Mia from Australia
    Family with young children
    3 Bedroom Suite
    Stayed 8 nights in August 2015

    Great location, awful bathroom, nice staff”

    1) great location (quiet, above amenities, opposite Clarke quay) 2. Staff 3. Comfortable

    We stayed 1 week - 4 adults, 2 young kids (1 & 4) in August 2015. The location is brilliant. So picturesque, on the river, quiet, above restaurants and businesses such as remedial massage, 5 min walk to bustling Clarke Quay, 10 min walk to MRT. Easy to get a taxi. Interior is roughly 3.5 - 4 star, comfortable but not flash. Small lounge/ dining area, small balcony, 2 bathrooms/3 toilets for 3 bedroom apartment. A safe and hair dryer provided. A few things really let it down. The bathrooms were pretty awful and in urgent need of refurbishment and a thorough clean. One had grout that was ugly, lumpy, colour mis matched and was mouldy! Mould around the soap holder (which also had soap scum after a room service) and sink (see photos in main section). When I ran the bath brown water came out, along with dirt and mould. See photos. Yuck!!! The in-built plugs were all leaky. The shower door was grotty and allowed water flooding out onto the floor. No breakfast was provided on weekends (2/7ths of our stay). On the plus side, staff were very lovely. There was an cappuccino machine in the lobby. Breakfast serving room was small and often felt crowded with 1 or 2 staff usually in there at same time as multiple gusts. Very kid friendly dining room: high chairs provided along with kids plates, cutlery and bibs. Much appreciated! Breakfast election was small but variety rotated and good quality. Great omelettes and waffles when available. Nice little pool. But pool surrounded by tower so often in shade when pools nearby were sunny. Spa didn't work. No pool towels provided. Pool area was clean, there was a small play structure for kids (best for ages 2.5+) and my kids lovely the 2 bunnies. Overall good for kids, comfortable, good location, nice staff. Let down by bathrooms so we won't stay again.

    Reviewed August 30, 2015

    See room deals

    9.3
    Exceptional
    Pui from Malaysia
    Group
    2 Bedroom Suite
    Stayed 7 nights in February 2014

    Very comfortable stay and make you feel like home”

    Friendly, helpful and competence staff

    Best location, easy to access wherever you want to go. Besides than the friendly staff, the Village Residence does make you feel like home. There is a Cold Storage at UE square which is about 2 mins walk from the apartment. You may get all the amenities from there. Taxis always available nearby the apartment. If not, there are lots of nice restaurant around the corner. Water taxi also available near the river.

    Reviewed February 25, 2014

    See room deals

    9.3
    Exceptional
    Glenda from Australia
    Family with young children
    3 Bedroom Suite
    Stayed 10 nights in April 2015

    Family Stay”

    Location was fantastic. Staff were extremley helpful and friendly. Hotel was very clean

    Very enjoyable stay with our family of five in a three bedroom apartment. Lots of room for all of us and staff were always friendly and helpful. Breakfast was simple but enjoyable.Hotel was kept very clean but some furniture in rooms is starting to date. Bathrooms and kitchen could also do with a renovation but were very usable and clean. Great location to get around Singapore.

    Reviewed April 22, 2015

    See room deals

    9.7
    Exceptional
    Rebecca from Australia
    Family with young children
    2 Bedroom Suite
    Stayed 7 nights in July 2013

    This hotel exceeded expectations at every turn”

    Great staff, beautiful rooms, central location

    We loved our apartment (2 adults and 2 kids under 5). It was beautiful and the accommodation and staff consistently exceeded our expectations. The staff were extremely friendly and helpful. The buffet breakfast was great. The hotel is very family friendly- right down to the bunny rabbits on the outside garden deck, play park, kiddies cutlery/plates at breakfast and a family pool. While it was definietly 'family friendly', it did not feel like a family hotel in that the decor and other ammenities were very luxe. A great break for all of us! We will come back as we all loved it!

    Reviewed July 22, 2013

    See room deals

    6.0
    Branden from Australia
    Group
    2 Bedroom Suite
    Stayed 10 nights in February 2020

    PREFER STAYING AT FRASER SUITES NEXT DOOR”

    No complimentary upgrade to 3 bedroom as offered by Fraser Suites at our last stay in Singapore in April 2019. Kitchen is outdated & no dishwasher as compared with Fraser Suites. Washing machine & dryer located outside balcony instead of inside as compared with Fraser Suites. Main bathroom shower combined with bathtub which is too small not enough room as compared with Fraser Suites which had a separate shower to bathtub in the en-suite & 2nd bathroom. Second bathroom in Village Residence had faulty shower head which guests could not use for the first night. They had to share my main bathroom taking turns which was extremely inconvenient. Shower head replaced next day. Both bathrooms did not have a power point to use a hairdryer or electric shaver or electric toothbrush. Complimentary shuttle bus not provided to main tourist locations as compared with Fraser Suites. Only operate Mon-Fri & to business district locations. The only positive comment is its location & balcony river views.

    Reviewed February 16, 2020

    See room deals

    Dear Branden, Thank you for your review in Agoda. We regret to inform that complimentary upgrade was not available when you called in to the Front Office and upon your arrival as the desired category of unit you had booked for was available at the point of check-in. Should the category of room booked was not available at point of check in, we will be more than happy to do an upgrade. We also apologized that the shower head was faulty and are glad to know that it was immediately replaced upon receiving your feedback the next day. The shaver point has also been installed specially for your unit upon seeing your review in here. We hope your friends and yourself had a great stay with us despite the small hiccups at the initial stay. Please do contact me should you be returning again. My team and myself will try best to make your stay a better one next time.. Thank you. Regards, Ace Tan Residence Manager

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    Village Residence Robertson Quay by Far East Hospitality
    9.2
    Exceptional
    Archibald from United Kingdom
    Family with teens
    3 Bedroom Suite
    Stayed 7 nights in April 2016

    SIngapore week”

    Great staff, friendly and helpful, we have stayed many times in Singapore and this is one of the best places we have used

    Reviewed April 21, 2016

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    8.7
    Excellent
    Jennifer from Australia
    Family with teens
    2 Bedroom Suite
    Stayed 8 nights in June 2012

    Perfect Location, spacious apartment”

    Great location on the China town side of the river, close to shops, restaurants and the MRT. Staff were very helpful at all times. Spacious and clean apartment.

    We were a couple travelling with my sister so it was important to find accommodation that allowed us all to have some privacy but also allowed us to easily communicate about plans and share meals. When we arrived at the Riverside Apartments we were upgraded to a 3 bedroom apartment which meant there were also two bathrooms. This was perfect. The view from the apartment was wonderful and we enjoyed being so close to shops, restaurants and the marvellous MRT. We often like to cook for ourselves and the kitchen was reasonably well-equipped and the supermarked was in easy walking distance. The apartments were clean, the pool was lovely and the staff were very friendly and helpful. I would have no hesitation in staying there again. The only hitch was on the night of our arrival, our taxi driver did not seem to know where the apartments were. We drove around a bit but then we spotted the sign so all was well.

    Reviewed December 28, 2012

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    10.0
    Exceptional
    Susan from Australia
    Family with teens
    2 Bedroom Suite
    Stayed 7 nights in August 2017

    Perfect self contained accommodation ”

    As a family with 2 older teen daughters needing 2 bedrooms & 2 bathrooms...great facilities....light breakfast buffet perfect for weekday breakfasts, pool, gym, washer/dryer always handy in humidity.....perfectly located centrally to all attraction...plenty of restaurants located on your doorstep....taxi rank & supermarket up the road....friendly & helpful staff......couldn't have asked for a better self contained apartment!

    Reviewed September 04, 2017

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    8.3
    Excellent
    Wesley from Australia
    Family with young children
    2 Bedroom Suite
    Stayed 8 nights in September 2011

    Great Location, Spacious Rooms, We Loved It”

    Location, spacious, balcony

    We were travelling with our two young children and it was their first overseas experience. We found the location to be excellent as we could walk to shops, a supermarket, bars, a medical clinic, restaurants and train stations. Our suite had a lovely river and city view from the balcony which was small but did the job of having somewhere to sit at night when the kids went to bed. The bedrooms were a good size, the bathrooms functional, the kitchen was not really well equipped but as I didn't cook anything more than toast - it didn't matter. The pool was great for our little kids as it is not very deep and has a separate pool for the babies. The kids playground is minimal but again does the job. The staff were lovely, friendly and helpful. Brekkie was included and that was fine too. I would say we were very happy with our stay. Thank you.

    Reviewed September 21, 2011

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    10.0
    Exceptional
    Alison from Australia
    Group
    3 Bedroom Suite
    Stayed 7 nights in September 2018

    Brilliant apartment ”

    Could not fault our stay at this apartment complex - staff were very helpful - location was great - 2 mins to an MRT - well maintained- nothing was a problem- great snacks on arrival - and coffee in lobby - such a great alternative to hotel if you have a longer stay !

    Reviewed September 21, 2018

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    Dear Alison, Thank you for the review for your last stay with us. We hope all is well for yourself and your family. Take Care! Kind Regards, Ace Tan Residence Manager

    Responded June 15, 2020
    Village Residence Robertson Quay by Far East Hospitality
    10.0
    Exceptional
    Rajindar from Australia
    Family with teens
    2 Bedroom Suite
    Stayed 14 nights in December 2013

    Without worry or concern”

    Staff, Service, Facilties

    Without complain, extremely nice, friendly staff, worry free,

    Reviewed January 10, 2014

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    10.0
    Exceptional
    IAN from Philippines
    Group
    2 Bedroom Suite
    Stayed 6 nights in September 2018

    Exceptional”

    The location is convenient and facilities are excellent. I wish breakfast is improved and made available everyday. Staff are excellent, from the reception to housekeeping.

    Reviewed September 30, 2018

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    Dear Ian, Thank you for the review in Agoda for your last stay with us. We hope all is well for yourself and family. Take Care! Kind Regards, Ace Tan Residence Manager

    Responded June 15, 2020
    Village Residence Robertson Quay by Far East Hospitality
    9.7
    Exceptional
    Peter from Australia
    Family with young children
    3 Bedroom Suite
    Stayed 7 nights in April 2013

    What a fantastic place to stay”

    Staff, room, location

    What a fantastic place to stay for a holiday with the family. I could not recommend it more highly. The staff go out of their way to make our holiday a memorable one

    Reviewed April 22, 2013

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    7.7
    Very good
    Poi from Malaysia
    Group
    3 Bedroom Suite
    Stayed 1 night in December 2011

    Nice room and helpful staff ”

    helpful staff, nice and clean room, helpful staff

    money valued!

    Reviewed April 17, 2015

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    10.0
    Exceptional
    MOTOKAZU from Japan
    Family with young children
    2 Bedroom Suite
    Stayed 7 nights in July 2016

    最高のロケーションと設備。フレンドリーなスタッフ”

    場所はベラ・ピッツァのすぐ裏という、超便利なロケーション。朝、子供はまだ寝ているうちに、夫婦二人で川沿いの道を歩いてマーライオンまでウォーキング。帰り道の川沿いの喫茶店で朝食を買って、ホテルに帰るということも出来ました。夜は飲み客でうるさいかなと思いましたが、全然そんなことはなく、非常に静かな環境でした。スタッフもニコニコしていてフレンドリー。最高でした。

    Reviewed August 08, 2016

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    10.0
    Exceptional
    Yasuhiro from Vietnam
    Family with teens
    2 Bedroom Suite
    Stayed 7 nights in December 2011

    場所は最高です。”

    何処に行くにも便利なロケーション

    掃除も行き届いて、言うこと無しです。ケーブルテレビもNHKプレミアを見る事が出来て、なんと紅白歌合戦が見れました。景色も最高で、カウントダウンの花火も部屋から見れました。更に、シンガポール川沿いなので、ジョギングにも最適で、ジムは狭いが、器具が充実しています。また、プールも付いているので、泳ぐこともできました。唯一の不満は、料金が高いことかな?

    Reviewed January 04, 2012

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