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Vivatel Kuala Lumpur
Vivatel Kuala Lumpur
Vivatel Kuala Lumpur
Vivatel Kuala Lumpur
Vivatel Kuala Lumpur
Vivatel Kuala Lumpur
Vivatel Kuala Lumpur

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7.8

Very good

6,843 reviews

6,843 reviews

Housekeeping162
Shops43
Breakfast16
See map

7.8

Very good

Location rating score

Very good location - 310 meters from city center
Parking
Available
Popular landmarks
Jalan Alor 3.0 km
Pavilion Kuala Lumpur 3.0 km
Chinatown - Kuala Lumpur 3.4 km
KLCC - Bukit Bintang Pedestrian Walkway 3.5 km
Aquaria KLCC 3.6 km
Central Market 3.7 km
KLCC Park 3.8 km
Menara Kuala Lumpur 3.8 km
Petronas Twin Towers 4.1 km
KL Bird Park 4.2 km
Nearby landmarks
LRT Train Station - Miharja 270 m
CIDB Convention Centre 420 m
Sunway Medical 710 m
Parkson Velocity 770 m
LRT Train Station - Chan Sow Lin 770 m
Chan Sow Lin MRT Station 780 m
Sunway Velocity Mall 790 m
The KL Clinic 810 m
Maluri 830 m
SMART Tunnel 860 m

Vivatel Kuala Lumpur

No 85, Jalan Loke Yew, Pudu, Kuala Lumpur, Malaysia, 55200 - See map

Conveniently situated in the Pudu part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

320 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Luggage storage

Fitness center

Swimming pool [outdoor]

Restaurants

This property is in high demand!

30 travelers have booked today.

Value for money7.9
Distance to city center8 km
Location rating7.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.5 km

Rooms available at Vivatel Kuala Lumpur

Excellent
Room comfort & quality

8.1

Grand Suite
...
  • Room size: 72 m²/775 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Duplex Suite
...
  • Room size: 69 m²/743 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Family Connecting Room
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Deluxe Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Room with Xmas Lunch Buffet
...
  • Room size: 23 m²/248 ft²
  • Outdoor view
  • 1 king bed or 2 single beds
Enter dates to see prices
Family Room, 2 Bedrooms Connecting (Platinum Floor)
...
  • Room size: 52 m²/560 ft²
  • Outdoor view
  • 2 single beds and 1 king be...
Enter dates to see prices
Deluxe Family Connecting Room
...
  • Room size: 52 m²/560 ft²
  • City view
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Vivatel Kuala Lumpur?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Vivatel Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Vivatel Kuala Lumpur?

Vivatel Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 330 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Vivatel Kuala Lumpur has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Vivatel Kuala Lumpur?

Start your mornings right, with the continental and buffet breakfast options offered at Vivatel Kuala Lumpur. Adults can enjoy breakfast offered with an additional charge of 40 MYR if not included in the room rate.

What are my dining options at Vivatel Kuala Lumpur?

Vivatel Kuala Lumpur features an on-site restaurant for your dining convenience. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours.

Can special events be hosted at Vivatel Kuala Lumpur?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Vivatel Kuala Lumpur.

Can business events be hosted at Vivatel Kuala Lumpur?

The 4 venues can accommodate up to 100 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Vivatel Kuala Lumpur?

Vivatel Kuala Lumpur does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Vivatel Kuala Lumpur?

The closest train, metro, or bus station to Vivatel Kuala Lumpur is LRT Train Station - Miharja, 270 m away.

What restaurants are nearby Vivatel Kuala Lumpur?

Vivatel Kuala Lumpur’s neighborhood is Pudu which includes popular restaurants such as Aenon the health kitchen, Restoran Chan Chan Chicken Rice and Chef Kong Kitchen.

What popular shopping places are close to Vivatel Kuala Lumpur?

Vivatel Kuala Lumpur is located in Pudu area which features shopping places such as Parkson Velocity, Sunway Velocity Mall and Yh Wong.

What are popular attractions near Vivatel Kuala Lumpur?

Vivatel Kuala Lumpur’s location in the Pudu neighborhood makes it close to famous attractions including CIDB Convention Centre, SMART Tunnel and Buddha Jayanti Temple.

What popular natural sightseeing spots are close to Vivatel Kuala Lumpur?

Vivatel Kuala Lumpur’s nearby natural sights include Gabai Waterfalls located in the same Pudu area.

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See map

Explore the neighborhood

What people love about Vivatel Kuala Lumpur

  • 8.4

    Excellent
    Location

    "The hotel are located at the city very near to everywhere.room are very big.breakfast are many choices n taste is good."

    ong

    |

    September 20, 2022

  • 8

    Very good
    Staff 

    "Hotel was nice and clean, staff were attentive and they had luggage storage, which was really helpful."

    Pik

    |

    September 18, 2022

  • 8.4

    Excellent
    Breakfast

    "The breakfast was nice, variety of food, and the room was very clean."

    shafawati

    |

    September 14, 2022

Property ranking|Compared to 7,095 Kuala Lumpur properties
See all rankings
Room comfort score
8.1/10
Room size
50 sqm.
Cleanliness score
8.1/10
Value for money score
7.9/10
Better than
99
%
of Kuala Lumpur properties
Bigger than
95
%
of Kuala Lumpur properties
Better than
93
%
of Kuala Lumpur properties
Better than
92
%
of Kuala Lumpur properties
Overall rating:

7.8

Very good
6,843 reviews
Cleanliness
8.1
Facilities
7.7
Location
7.8
Read all reviews >
What travelers say they love:
Location - Excellent Breakfast - Superb Amenities - Excellen...
Muhammad from Malaysia
Family with young children
More about Vivatel Kuala Lumpur

More about Vivatel Kuala Lumpur

Vivatel Kuala Lumpur

Take a good wander and unveil the wonder of Kuala Lumpur with a stay at Vivatel Kuala Lumpur. Access is everything, and you'll get the most of while staying only 4.9 km from Terminal Bersepadu Selatan and its easy transportation options.
All offerings provided by Vivatel Kuala Lumpur help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Kuala Lumpur is made even more convenient with the taxi and car hire services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Vivatel Kuala Lumpur. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Vivatel Kuala Lumpur. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Vivatel Kuala Lumpur are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Vivatel Kuala Lumpur. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the karaoke rooms and bar.
At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.
A day in will be as fun as a day out with ranges of recreational activities offered at Vivatel Kuala Lumpur. A relaxing end to every day is possible with a visit to the massage, located right in the hotel. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

An array of attractions are a must-see while visiting Kuala Lumpur. Be sure to visit Menara Kuala Lumpur located 3.8 km away, an item on every checklist of those who travel to Kuala Lumpur.


Reasons to stay here

Compared to other accommodations in Kuala Lumpur, facilities here are rated higher than 93% of them.
Compared to the city's accommodation options, this hotel scored higher than 98% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 98% of other accommodations in Kuala Lumpur.

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Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Housekeeping

350 mentions

Breakfast

73 mentions

Food & Dining

54 mentions

Internet

51 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Karaoke
  • Massage
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Laptop safe box
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Trouser press
  • Wake-up service
  • Walk-in shower
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Asian
  • Continental
  • Halal
Restaurants on site

Retro

  • Cuisine: Asian
  • Menu: Buffet, A-la-carte
Location
No 85, Jalan Loke Yew, Pudu, Kuala Lumpur, Malaysia, 55200
Very good
Location

7.8

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    18.5 km 37 min drive
  • Kuala Lumpur International Airport (KUL)
    42.3 km 54 min drive

Public transportation

  • LRT Train Station - Miharja
    270 m 9 min walk
  • LRT Train Station - Chan Sow Lin
    770 m 13 min drive

Hospital or clinic

  • Sunway Medical
    710 m

Shopping

  • Pavilion Kuala Lumpur
    3.0 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    140 m 1 min walk
What's nearby

Popular landmarks

  • Jalan Alor
    3.0 km
  • Pavilion Kuala Lumpur
    3.0 km
  • Chinatown - Kuala Lumpur
    3.4 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    3.5 km
  • Aquaria KLCC
    3.6 km
  • Central Market
    3.7 km
  • KLCC Park
    3.8 km
  • Menara Kuala Lumpur
    3.8 km
  • Petronas Twin Towers
    4.1 km
  • KL Bird Park
    4.2 km

Nearby landmarks

  • LRT Train Station - Miharja
    270 m
  • CIDB Convention Centre
    420 m
  • Sunway Medical
    710 m
  • Parkson Velocity
    770 m
  • LRT Train Station - Chan Sow Lin
    770 m
  • Chan Sow Lin MRT Station
    780 m
  • Sunway Velocity Mall
    790 m
  • The KL Clinic
    810 m
  • Maluri
    830 m
  • SMART Tunnel
    860 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • According to Tourism Malaysia regulation, the property will collect a tourism fee of MYR 10 per room per night upon check-out, effective on January 1, 2017.
  • The breakfast is a-la-carte.
  • Car parking is available at an additional charge MYR 5.00 per entry.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee330 MYR
  • Distance from city center8 km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)40 MYR
  • Daily Internet/Wi-Fi fee0.00 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors12
  • Number of restaurants1
  • Number of rooms 302
  • Room voltage220
  • Year property opened2012

Reviews of Vivatel Kuala Lumpur from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness8.1
Facilities7.7
Location7.8
Room comfort and quality8.1
Service7.7
Value for money7.9
High score for Kuala Lumpur
Rating
9+ Exceptional (558)
8-9 Excellent (610)
7-8 Very Good (1,340)
6-7 Good (542)
<6 Below Expectation (607)
Time of the year
Mar - May (931)
Jun - Aug (769)
Sep - Nov (793)
Dec - Feb (1,164)
All guests (5,680)
All room types
All languages

Show reviews that mention 

Showing 3,657 verified guest comments
12345
10.0
Exceptional
Indra from Malaysia
Couple
Superior Room
Stayed 1 night in July 2022

Excellent Services”

The services was superb from the frontdesk staff to the housekeepers. Very friendly staffs. The room I stayed was very clean with no bad odour at all. The housekeepers will knock your door before 12pm asking if you need anything, in my case, the housekeeper asked me if I need another mineral water in my room. It was the first time for me to get such hospitalities like that. I LOVE IT.. 🥰🥰

Reviewed July 04, 2022

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10.0
Exceptional
Norshahidayu from Malaysia
Couple
Superior Room
Stayed 2 nights in June 2022

Best staycation”

Thank you Vivatel we had a great staycation. Thanks to Mr Azman as well for letting us stay in the same room after finished seminar, fulfill my request to clean up the room. Really nice room with vision four channel tv, mineral water provided, kettle, ironing board, toothbrush, and toiletries. We also enjoy the pool, only both of us were there at 4.45pm that time. Breakfast was also nice. Only the nasi lemak sambal was spicyyy.

Reviewed June 07, 2022

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10.0
Exceptional
Lee from Malaysia
Business traveler
Superior Room
Stayed 5 nights in August 2019

Food store is near by mall. Convinient shop just beside the hotel. Can grab snack and drink. ”

Only one thing not convinced for those late bird, they will close the entrance within hotel and mall after 12 midnight. Have to go for big round only can go in from hotel main entrance. Especially when you have a drink in Mall Bistro and Pub.

Reviewed September 06, 2019

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Dear Lee, Thank you very much for taking the time to share with us your experience. It was indeed our pleasure having you with us. The entrance to the mall is close within a stipulated time is for security purpose. We will consider extending the hours for the convenience of our guests. Our Mission - Your Comfort Hospitably yours, Nasir Ismail General Manager

Responded September 10, 2019
Vivatel Kuala Lumpur
10.0
Exceptional
SHU from Malaysia
Couple
Superior Room
Stayed 1 night in October 2020

Nothing negative”

The hotel is very clean, room space is large enough, toiletries, iron and hair dryer are well prepared. The hotel location is strategic and located at city center. Highly recommended!

Reviewed October 12, 2020

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10.0
Exceptional
Aidil from Malaysia
Business traveler
Superior Room
Stayed 4 nights in March 2022

I will recommend to all of u ”

Please check in here the best hotel ever, valued of money and comfort

Reviewed March 29, 2022

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10.0
Exceptional
Anisah from Singapore
Group
Superior Room
Stayed 1 night in October 2019

One night stay in Vivatel”

-Room is spacious (the extra space could easily fit another king bed) -Staff are friendly, efficient and have a pleasant attitude Overall, we enjoyed our stay at Vivatel and will definitely return if we are going to Cheras again. :-)

Reviewed October 20, 2019

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Dear Anisah, Thank you very much for taking the time to share with us your experience. It was indeed our pleasure having you with us. We look forward very much to welcoming you back again soon. Our Mission - Your Comfort Hospitably yours, Nasir Ismail General Manager

Responded October 21, 2019
Vivatel Kuala Lumpur
10.0
Exceptional
Jansen from Indonesia
Business traveler
Superior Room
Stayed 1 night in January 2019

Good hotel at Cheras area, a bit far from Town but many grab help you to travel anywhere in Kuala L”

Good hotel at Cheras area, a bit far from Town but many grab help you to travel anywhere in Kuala L

Reviewed January 28, 2019

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Dear Jansen, Greetings from Vivatel Kuala Lumpur! Thank you very much for your time to share with us your experience and feedback during your recent stay. It was indeed a pleasure having you with us. We look forward very much to welcoming you back again soon. Our Mission - Your Comfort Best wishes, Vivatel Kuala Lumpur

Responded July 01, 2019
Vivatel Kuala Lumpur
10.0
Exceptional
Ting from Malaysia
Family with young children
Superior Room
Stayed 1 night in February 2020

Will come back again !”

Very nice and clean. Price reasonable. we enjoyed our stay and probably will come back again!

Reviewed February 25, 2020

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Hi Ting, Thank you for your favorable feedback and we hope to be at your service again. =) Vivatel team

Responded February 25, 2020
Vivatel Kuala Lumpur
10.0
Exceptional
Samreet from Malaysia
Family with young children
Supreme Deluxe
Stayed 1 night in December 2021

Great”

Nice clean room. Great breakfast spread. Very polite and attentive staff. Had a good time.

Reviewed December 27, 2021

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10.0
Exceptional
Muhammad from Malaysia
Solo traveler
Superior Room
Stayed 10 nights in January 2021

Very nice”

I am satisfied with my stay here. The staffs are co-operative and helpful in fulfilling my requests. The room is great. The location is self-explanatory

Reviewed January 12, 2021

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9.2
Exceptional
Faris from Malaysia
Couple
Superior Room
Stayed 1 night in July 2022

Everything was a value for money”

Toilet was clean and separated with alot of hot water Super fast check in and check out, check in was less than 3 minutes, check out was less than 30 seconds Location in the heart of KL, nothing really much to do(unless u drive to subang or wherever) but all good. Parking was confusing, park at B2 which required to make a big round, until u find a parking entrance that dont need to take ticket. Dont worry, just ask staff, theyre super nice! Ironing board n iron need to ask from receptionist, steam iron. Room was good, 150 a night. Can request extra keycards also. If youre looking for a staycation on a budget, go for it! Bedsheets, pillows, were of high quality, all white and clean. Including clean n white towels! Only con was one room has 2 plugpoints only, bring your own extension if u have many devices! A solid 8/10 for me. Love it!

Reviewed July 19, 2022

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10.0
Exceptional
Yeap from Malaysia
Solo traveler
Single/King Deluxe Room with Breakfast
Stayed 5 nights in November 2021

Value for money ”

Strategically located near to KL centre and UKM hospital... Very good view and good place to study or for official work!

Reviewed November 18, 2021

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10.0
Exceptional
shahira from Malaysia
Family with young children
Superior Room
Stayed 1 night in November 2021

best.. worth to stay”

staff great.. room very clean everything greatt

Reviewed November 22, 2021

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9.2
Exceptional
Xin from Malaysia
Couple
Superior Room
Stayed 4 nights in January 2020

Comfort and clean hotel, value for money ”

I feel very disappointed on one of the cafeteria staff (Indian) who stopped my husband from taking out just only 2 pieces of crossont to room for me. My husband did explain to the staff that his wife (me) was suffering from sickness (high fever) and could not come down to have breakfast in the cafeteria, we were very disappointed that your staff did not have sympathy and kindness enough to torelate on just 2 pieces of crossont. I just need 2 pieces of breads to fill my stomach in order for me to take medicine. This really made us to think that should we pay next visit to your hotel, and definitely we will not book the breakfast anymore. Please educate your staff to improve the attitude and cultivate a good character of your staff. We need more citizens with kind hearted and love in our country.

Reviewed January 14, 2020

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Hi Xin, this is unacceptable, we will definitely look into training our associates to be more hospitality and courteous in handling situation. Thank you for your feedback and hope you would be back again. Sincerely, the management team

Responded March 06, 2020
Vivatel Kuala Lumpur
10.0
Exceptional
Nurul from Malaysia
Couple
Superior Room
Stayed 1 night in April 2019

Exceptional”

Bilik selesa and sangat bersih. Sebab i jenis allergy habuk. Mesti bersin. But bilik tu bersih. Even pijak lantai bilik without wearing Any selipar, kaki bersih takde pasir habuk melekat. 🥰

Reviewed May 02, 2019

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Dear Nurul, Greetings from Vivatel Kuala Lumpur! Thank you very much for your time to share with us your experience and feedback during your recent stay. It was indeed a pleasure having you with us. We look forward very much to welcoming you back again soon. Our Mission - Your Comfort Best wishes, Vivatel Kuala Lumpur

Responded June 20, 2019
Vivatel Kuala Lumpur
10.0
Exceptional
Ramlan from Malaysia
Couple
Superior Room
Stayed 1 night in December 2019

Its a very good hotel to stay at..will come back again and bring the whole families and taking the s”

The swimming pool is great

Reviewed December 06, 2019

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Hi Ramlan, Thank you very much for your time to share your experience and feedback during your recent stay. It was indeed a pleasure having you with us. We look forward very much to welcoming you back again soon. Our Mission - Your Comfort Hospitably yours, Nasir Ismail General Manager

Responded December 09, 2019
Vivatel Kuala Lumpur
9.6
Exceptional
Faizul from Malaysia
Family with young children
Superior Room
Stayed 1 night in May 2019

Good”

Very comfortable hotel. Facilities are up to date. Only negative point was I felt the lady who attend me during registration was not customer friendly. First impression is really important. Overall great hotel!!!

Reviewed May 03, 2019

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Dear Faizul, Greetings from Vivatel Kuala Lumpur! Thank you very much for your time to share with us your experience and feedback during your recent stay. It was indeed a pleasure having you with us. We look forward very much to welcoming you back again soon. Our Mission - Your Comfort Best wishes, Vivatel Kuala Lumpur

Responded June 20, 2019
Vivatel Kuala Lumpur
10.0
Exceptional
Guang from Malaysia
Business traveler
Superior Room
Stayed 1 night in July 2019

Good place to stay for a short business trip”

I'm returned customer for Vivatel. Its a good choice!

Reviewed July 23, 2019

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Dear Guang, Greetings from Vivatel Kuala Lumpur! Thank you very much for your time to share with us your positive experience and feedback during your stay. It was indeed a pleasure having you with us. We look forward very much to welcoming you back again soon. Our Mission - Your Comfort Best wishes, Vivatel Kuala Lumpur

Responded July 23, 2019
Vivatel Kuala Lumpur
10.0
Exceptional
Siti from Malaysia
Couple
Superior Room
Stayed 2 nights in January 2022

Exceptional”

Very convenient with most public facilities & mall near to the hotel. The foods all good & staffs very friendly.

Reviewed January 04, 2022

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10.0
Exceptional
nur from Malaysia
Family with young children
Superior Room
Stayed 1 night in June 2022

The Best Hotel In Town”

Comfortable. Friendly. Rilex. Worth it to stay. Closed with food restauranr.

Reviewed June 05, 2022

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