Vivo Suites by SubHome
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Mid Valley / Bangsar part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4 stars, this high-quality property provides guests with access to fitness center, indoor pool and steamroom on-site.
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Highlights
Facilities
Car park
Complimentary WIFi in all rooms
Check-in/out [express]
Swimming pool [indoor]
Exercise area
Steam room
Game room
Shops
Absolutely horrible. ”
Absolutely horrible experience. They were supposed to email/sms me my check in details 48 hours prior but that was not done. Had to call to remind them. But fine that’s tolerable. Entered the apartment only to find out that the unit has been broken in! The door lock and knob was smashed. Contacted the staff and they managed to change my unit to another one. This was where I encountered another issue. Everytime I left the room and close the door, the door’s password was reset and I have to call the staffs AGAIN to inform me of the password changed. There are plenty of apartments to stay in KL. Save your troubles and pick somewhere else.
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Dear Foo, Thank you for staying with Vivo Suites by Subhome! I sincerely apologize for the unexpected chain of unfortunate events that transpired. If it is convenient, I would like to discuss your experience further, and provide you an update. Please feel free to contact me through our hotline number or our Vivo email. Thank you again for staying with us, and we look forward to another chance to serve you. Sincere Regards, Shan Subhome Management SDN BHD
I'm glad that we choose this accommodation for our 1 night stay. Everthing was just exceptional.”
Fast-response customer service, staff has good attitude, a very clean accommodation, all facilities advertised were available and it has a strategic location. We would like to come again if we got something to do in KL in the future. Good job!
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Dear Syuhada, First of all Thank you for staying with Vivo Suites by Subhome! Our sincerest Thank you for the perfect scoring and awesome review that you have awarded to us! Looking forward to host you again in one of our properties all over Malaysia. See you soon and have a Splendid day ahead! Kind Regards, Shan Subhome Management SDN. BHD.
Good”
The host and the cleaner was helpful
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Hi Miss Lily, Thank you for staying with Vivo Suites by Subhome! It was a pleasure to host you guys, great guests! Thank you on the perfect scoring and review that you have awarded us.Much appreciated. Looking forward to host you in the near future. See you soon and have a Great day ahead! Kind Regards, Shan Subhome Management SDN BHD.