I would click for more stars if there is such an option! ”

This was surely one of the best hotel experience during my 9~day stay in Japan. People say that Japanese style hotels are often old and not so clean but this is surely very clean and everything is very well organized. Its quiet and situated very close to the lake. The food was absolutely fantastic and staff members were super nice. The onsen facilities were great too. The whole experience was absolutely wonderful. My whole family loved it a lot!

Excellent”

Great hospitality and food is so delicious! We stayed for two nights and dinner and breakfast is different on the two days. Location is a bit remote but since we drive it is fine. Public onsen but nobody was there when we used it. Beautiful scenery!

Great Service”

Makes you feel at home location acceptable, but no public transports thus needs to walk to train station the view from my room is block by a water tank, this is the only disapointment as we were there for only one nite and not have the chance to see full view. Hotel was fully booked and not allowed to change. For this price we pay, we are not satisfied. But the service is excellent.

Above average”

A place with history

great place to stay”

I would love to visit this ryokan again. food was good and staff were very nice. Yufuin station is in 20 min walking distance. If u have big luggage I reccomend gettimg a taxi.

Far from the Station”

Friendly host, clean room and environment, excellent dinner menu! Unfortunately the location is a bit far from the station, it takes around 20mins on foot. Also, there is no curtain for window in the bedroom, room is super bright early at 6am in the morning, had to get up early.

Amazing Small Osen Hotel ”

I will highly recommend this beautiful hotel, people are so friendly and very amazing Osen area. If you ever visit Yufuinn, this is the choice

Best rest with delicious food”

The place to take a rest with relaxation of onzen together with good food

There are better hotels”

Kind of far from the walking street. Room appears very stale and old. No smiles from staff. Check in at 3, check out at 10 lol. Saw some other nicer hotels near town center.

relaxing, comfortable, hot spring ”

overall is good but the English speaking staff was pretty much impolite and looked frustrated during our stay by showing her long face which made us feel fed up.

A Cosy Hotel”

Very good

Superior service and accommodations”

房间很大”

我们从jr站出来拉着行李走到的，我觉得还好，不是很累，走的时候也是走过去的，体力好的人可以走到没问题。房间非常大，公共温泉不是很大，洗澡位置只有三个，但是我泡了2次全都没人，很棒。就是公共温泉的淋浴水有点小，不太冲。有个服务员小姐姐会说中文，服务特别好。

老闆娘很熱情。間數少。可獨自泡湯的機會變多”

但地處偏遠。從車站到酒店必需坐車沒有接送

住宿體驗很好非常有人情味”

雖然位子要走一小段路但自駕非常適合！而且有免費停車，更有台灣服務員的貼心服務真的非常感動❤️山景也很美

Excellent”

雖然距離車站有段距離，（我們去程步行欣賞沿途風景，回程搭乘計程車）但到湯之坪街道和金麟湖都很方便，惟招牌及入口處不是太明顯。旅館有臺灣人しおさん接待，非常熱情殷勤，能在湯布院遇到同鄉非常開心！推薦預訂一泊二食，此趟旅程帶父母入住，他們非常滿意。惟溫泉不大，且下午露天溫泉水溫不夠高，但整體而言仍非常推薦！

服務態度非常好, 是休息的好地方”

訂了兩晚房間, 第一晚去到因颱風關係旅館沒有水, 老闆帶我們到另一間VILLA住一晚, 上網一看原來是貴六倍的VILLA。 第二天回到旅館, 房間設施簡潔, 溫泉分男女湯, 有室內和室外, 不大但舒服。房間出現三條虫和一隻甲虫, 郊外地方在所難免。晚上在旅館享用懷石料理, 也是不錯的。

性價比高一”

性價比高，雖然位置偏遠，但走到金鱗湖只需15分鐘，晚上還可以見到螢火蟲

好”

好

是一間值得推薦的溫泉酒店”

環境一流，位置還可以!