
Wallace P Staycation @ Swiss Garden Residence
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.
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Highlights
Facilities
Transport to airport
Car park
Complimentary WIFi in all rooms
Luggage storage
Check-in [24-hour]
Contactless check-in/out
Exceptional”
We loved our stay at Wallace P Staycation and had a awesome view on the 32th. Floor! You’ve to bring Some comfi shoes to KL ( in our case) we liked walking. The location is excellent, near Alor street. After Jakarta a great reliëf! We have no comments on our stay, but a suggestion for new guests should be a list with house rules. Inwhere you can inform us about towels, dishcloth, bedding and to clean the appartment the last day. I got my answers promply from Wallace, he’s an excellent host. Knows a lot about the city and places to be. We’ll be delighted to stay again in your appartment, the next time we’ll be in KL. Thanks Wallace for your service! PS checkout is 11PM, but you can store your luggage till departing.
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Mirella, you are just too nice. You do not need to clean the apartment nor the sheets upon your check out, that is definitely not necessary and we're really happy to know that you really treated our place like your own home. You're really an awesome guest! Thank you also for the nice compliments, we always strive to be consistent and maintain a quality of service there and we're glad you appreciate it, that means a lot to us! Checkout is 11am and yes we can always store the luggage for our guests for the comfort and convenience of traveling. See you again one day Mirella!
We are all professionals”
When you are travelling with groups or families, the MOST IMPORTANT FEATURE is to get the group ACCOMODATION AND STAY A VERY COMFORTABLE AND AFFORDABLE FOR THE ENTIRE GROUP...AND THE HOST MUST BE PLEASANT AND UNDERSTANDING.. without too much FUSS. In this Swiss Garden Residence, I must Congratulate Mr. Wallace, The Host , a Very Accomodating , Pleasant, and Understanding Man.. Not Too Much FUSS, Hassle, and too Many Complaint. Afterall, we are on a Happy Holiday Break and life should be Simple and Happy. Thanks Wallace , for a job WELL DONE. Regards Happy Phillip Ng
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Mr Phillip, thank you for your kind words, we truly appreciate it. We are happy to know that you have enjoyed your stay here and will look forward to having you again. A big congratulations for your anniversary conference success and we wish you all the best. Safe travels Phillip!
Highly recommended”
This is a very comfortable apartment. We had a little confusion when we first arrived at the property since we thought it was part of he Swiss Garden Hotel. The property is a private apartment so make sure you arrange your check-in with the host before you arrival (Swiss Garden Hotel Reception won't check you in). The apartment is part of the Swiss Garden Residence, located in the back of Swiss Garden Hotel. Overall, this place is very clean, cozy, convenience to go to Lot10 food court, Petronas Twin Tower, Aquarium, Pavillion, Night Market,... and have any facilities we need. We really love this place. Worth the money.
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I'm sorry for the confusion you experienced, Swiss Garden Hotel is the building in front whereas the one you stayed was Swiss Garden Residence which is behind the hotel. Still, I'm glad you had a good stay here. Thank you for the review and see you again next time :)
Good location and excellent service ”
Wallace place is in the heart of Bukit Bintang area and also very close to Jalan Alor food street and walking distance to Sungei Wang and Pavillion. Wallace provided excellent customer service throughout the stay and it was easy to communicate with him about anything, he also recommend places to eat around KL. Apartment had full Kitchenette with washing machine and dryer, good for families etc. Check in and check out was very easy if you follow the instruction given. Will definitely stay here again !!
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Alvin, always a pleasure to be of service. We're glad you enjoyed your stay here. Do take care and come again whenever, always welcome :)
Great location, quality accommodation, amazing views”
Wallace's apartment is great value for money for such a central location. It's located high up on one of the top floors, so it has sensational views across the south of the city and to KL's soon-to-be tallest building Merdeka 118. It's a short 5-min walk across the road to the Bukit Bintang area and the Jalan Alor night market. The apartment has plenty of space. It's ideal for a solo traveller or a couple. Apart from the views, the recessed shower/bath is probably the apartment's most impressive asset, with two steps down out of the bathroom into a big enclosed tiled space with a rain shower high overhead. 10-15 minute walk to Hang Tuah and Imbi stations. Easy-to-follow check-in instructions. Good Wifi. Wallace very friendly. Only a few minor problems: some broken fittings, bedside lamp doesn't work, plugs in basin and shower aren't functional, curtains can be difficult to move, some worn surfaces. They're small annoyances & not dealbreakers at all. Stay here. Highly recommended.
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Hello Rodney, we thank you for your feedback. The bedside lamp was disconnected back then to fix a burnt wire and it was already fixed. The shower is functional as the adapters can change between the rain shower and normal shower properly. After you have checked out, we inspected the curtain runner and some were replaced to be able to move the curtain with ease. See you again next time!
best man”
we stayed i Kuala Lumpur for about 4 nights, with Wallace as our host (guide and helpful contact in general) his extraordinary communication and ease of self-checkin/out made us feel comfortable and I was taking to a local buddy from the first minute pretty much. Superb room, view and location. couldn't ask for more! thanks Wallace!
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Adrian, it's been a pleasure having you, glad to know you enjoyed your stay and thank you for taking care of our place during your stay. We appreciate that you like what we did, and we shall continue doing so. You are more than welcome to come again, take care and see you again one day!
Great Place To Stay”
Wallace is a very considerate host n he has done a good job in providing all the necessary ammendities in the room that make our stay comfortable. The place is clean, bed comfortable, working air conditioner, nice night view from unit, TV with tv box offering lots of programs, strong wifi signal connections n etc. Location wise it is near to Bukit Bintang mrt entrance A n Jalan Alor. Will stay again in future when v r back to KL.
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Wong, thank you for the detailed review regarding the unit you have stayed. Hope to see you again next time! :)
Clean & Comfy. Valued for money.”
The unit is spacious. very comfortable, clean and the Wifi very fast. I had a blast staycation. in Wallace P. Staycation, will consider to revisit this unit place again.
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Excellent condo”
I had a excellent stay in the swiss garden residence. Wallace is a great host. I would recommand how want to stay nearby KL downtown to stay here.
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Navin, thank you for your praise about the location here. Yes, we certainly love its strategic location here as its near to the City Centre, Bukit Bintang and Alor Street as well. We're glad that you enjoyed it here. Do take care and hope to see you again!
Amazing place in a great location, next time I’m in KL I’ll definitely pick this place first :))”
The owner was amazing, he contacted us and replied instantly to all my questions and queries. The night we arrived one of the aircon wasn’t working and I told him and he came and fixed it the next day straight and was working beautifully. Apartment is clean with all the essentials in hand, we had a child so it was super convenient to have a vacuum at hand and space for her to play. The wifi was superb, which we vitally need during a holiday.. Wallace was kind enough to let us know of places to visit and what to eat. He was always available if we needed help with anything including food suggestions :)) Great location, close to everything and with a child we were able to walk to Chinatown from one end and to the Pavilion on the other end. Next time we planning on visiting KL, we’ll definitely contact Wallace first for accommodation. Thank you so much for having us and all your help Wallace, you’re too awesome...
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Thank you so much for your kind words, we're really happy that you enjoyed your stay. Do let us know when you're planning a trip to Kuala Lumpur again, you're more than welcome to come back here!
Must choose this accommodation 👍👍”
If you are planning to travel Kuala Lumpur, u must choose this hotel!! Firstly location is perfect for shopping, enjoying night market, sightseeing and clubbing. From this hotel I could easily access to every place such as pavilion, twin tower, KL central and so on. Second the host was so friendly that I felt like in my real home. He recommended me the place where do I have to go and guided me the route. I strongly recommend this hotel!! I will choose this hotel again whenever I go to Kuala Lumpur.
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Suejin, thank you so much for the kind words. Yes, location here is pretty strategic and it's away from the hustle and bustle of the city, so it's easy to get rides. It was my pleasure to serve you and provide you information to make your trip more productive. See you next time Suejin!
5 stars for this property and host”
Enjoyed every minute of my stay in this property. Central location with clean and safe facilities. Owner does everything to ensure his guests are well cared for, in good hands and never left wanting or lost. Highly recommended for your next staycation in Kuala Lumpur. Make this your choice. I did and left without regrets!
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Ronald, you certainly made our day and we are very happy to have you as our guest during your stay here. Thank you also for taking such great care of our place during your occupancy. We hope to see you again, you're always welcome to return and stay here! :)
Excellent Experience”
This was our first trip to Malaysia. We stayed for 2 nights at this location. The 2-room apartment was exactly what we needed with our family of 4. The unit was centrally-located, walking distance to Jalan Alor and shopping centers, and a short drive to Petronas Towers and Chinatown. It was very clean, with good air conditioning and Wi-Fi. And the view of the KL skyline from the place was just amazing. We did not get to use the public facilities, but the pool and gym looked clean. Wallace was so attentive and helpful. He patiently waited for us when our arrival took longer than expected and gave us some very helpful suggestions on where to go in KL. He even gave us some tips on good food places in our next destination (Malacca). Overall, we had a great experience staying here.
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Peggy, it's the least we could do to assist you with your travels by providing you information since we're locals here. We're really glad to have you around, thank you for taking such great care of the unit you stayed, excellent guest for sure! :) Hope to see you all again next time, all the best.
We had a wonderful stay”
Location wise, very near to Pavilion, Lot 10, Low Yat, Time Square, Jalan Alor Night market Wallace is a very helpful host. Apartment is well equipped with washing machine, dryer, fridge, vacuum, kitchen. If you're traveling with own vehicle, just inform the host in advance, he can reserve a season parking card for you. We like their room design as well. Spacious. Superb view from 29th floor. There are gym, swimming pool (for children and adult), small children playground and squash court at level 6 too. Will come back for another stay in future!
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Ms Ong, it's been great to have you here. Yes, we're glad that you have contacted us in advance to let us know that you're driving here, we appreciate that. That way, we could ensure that your check in is smooth as well, thank you. Will see you again one day, happy holidays Ms Ong! :)
A place you felt so much welcome!”
What stood out the most aside from the place itself is the HOST. The host send txt reminder and making sure you arrive the place safe and sound. He waited until we arrive to personally assist us what we need. The host wallace is very helpful. He recommend best places where to go. His warm welcome and being helpful makes your stay in KL more exciting. The place is worth your money too! I strongly recommend this place if your visiting KL. Thanks Wallace for everything!
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Juralyn, thank you for the kind words, it mean so much to us. Your sister and her family have been very pleasant guests as well. Do take care and see you one day!
great location and great value”
A great find within easy walking distance to Pavilion shopping centre, china town and food markets. Apartment ideal for us, a couple travelling with our niece and we had 2 spacious bedrooms with an en suite EACH! The view from our bedroom window was of the petronus towers and the sky tower. Very clean. Wallace made arrangements For us to pick up the key as we arrived late in the evening. He had everything ready for us and the all important wifi details. He was most helpful when we checked out in storing our bags and assisting with uber bookings for an afternoon out as well as to the airport for our flight home. Very friendly and super helpful. Would definitely recommend a stay here, great value for money.
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It's been a pleasure to have you and your family, Anthony! Thank you for highlighting for us that the bathroom is attached to each bedroom :) Hope to see you all again, take care!
Very clean and new room facilities”
All are best at this apartment.. I stayed at executive room, very suitable for family with young children. There have all complete facilities include washing machine, iron, microwave, toaster and all kitchen needed. Clean room and good service from the staff. Will stay here again at my next vacation in Kuala Lumpur.
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Diana, we appreciate your review on our unit, we hope you'd come again. Hope to see you next time!
everything good, enviroment, facilities ”
wallace good person.takecare of us well.got minor problem but environment of the homes cover up well. wife and kids loves the place so much and they want to stay there again.one thing about television,need to upsdate channel.overall perfect place to stay!
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Thank you so much for the feedback. The channels could not be updated as there are the available channels here. If you're referring to the reception, sometimes the building may have some issues with reception from strong lightning strikes, therefore it takes time to restore. Despite that, I'm glad to know that you have enjoyed your stay here, do come again :)
Great Location”
Really enjoyed my time in this apartment Wallace was most helpful the room was clean and comfortable perfect for myself and grandchildren. Really useful having a kitchen available. Cleaner was really good The reception staff however are not at all helpful and would not even ring us a taxi to airport so that relationship may need a bit of working out for next guests.
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Marita, firstly, I thank you for the detailed review you have written here. I'm glad you enjoyed my place and my hospitality. However, I'm sorry for the experience you had with the reception staff. We hope you would not encounter this situation again when you come in the future. Take care and see you one day Marita!
Refurbished Condo”
Located just behind Swiss Garden Hotel. Friendly staff to assist you with yr check-in. Overall comfortable only the bathroom design was too steep for children
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