Waterfront Insular Hotel Davao
Waterfront Insular Hotel Davao
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Interior view Waterfront Insular Hotel Davao
Interior view
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Swimming pool Waterfront Insular Hotel Davao
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Excellent
Location
8.0
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Waterfront Insular Hotel Davao

Excellent location
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Very good
From 1843 reviewsSee what guests said
7.9
Recommended by 86% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Hot tub

  • Room service [24-hour]

Room choices
8.0
Very good
Room comfort & quality
Don't miss out!6 travelers have booked today.
Deluxe Premium Room
Deluxe Premium Room
...
  • Pool view
  • 38 m²/409 ft²
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Deluxe Room
Deluxe Room
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  • Garden view
  • 38 m²/409 ft²
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Deluxe with breakfast**
Deluxe with breakfast**
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  • Non-smoking
  • Shower and bathtub
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Standard Room
Standard Room
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  • 33 m²/355 ft²
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Deluxe Premium With Breakfast
Deluxe Premium With Breakfast
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  • Shower and bathtub
  • Balcony/terrace
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Premium Room
Premium Room
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    Deluxe Premium Room
    Deluxe Premium Room
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      Luxury Room - Pool View
      Luxury Room - Pool View
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        Run of House
        Run of House
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          Double Or Twin Premier
          Double Or Twin Premier
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            More about Waterfront Insular Hotel Davao

            More about Waterfront Insular Hotel Davao

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (1843)Booking.com Reviews (55)
            7.9
            Very good
            Cleanliness7.9
            Facilities7.5
            Location8.0
            Room comfort and quality8.0
            Service8.0
            Value for money7.8
            Provided by verified guests of Agoda
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            Deluxe Premium Room
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            Showing 1477 verified guest comments
            12345
            6.0
            Todd from United States
            Couple
            Deluxe Room
            Stayed 2 nights in July 2018
            Disappointed”
            We had high expectations for the location and amenities based on the pictures. The scenery and landscape were beautiful and we took several pictures together. The air conditioning in our room was not working properly and it took 3 calls before someone finally came to look at. The system was down and we had no key to our room for 14 hours and felt trapped in our room. We had to place 4 calls to get extra towels delivered. We ordered a cheeseburger through room service and they were out of beef. The breakfast buffet was packed with incredible choices; bacon, cured ham, scrambled eggs, potatoes and sauteed mushrooms. Unfortunately, we were only able to taste the bacon as they had run out of everything else and never brought more out during the 35 minutes we waited there. We will not be going back again.
            Reviewed July 10, 2018
            8.4
            Excellent
            kevin from United Arab Emirates
            Couple
            Deluxe Room
            Stayed 1 night in June 2018
            Excellent”
            Great place to relax. Lovely scenery and the service that is top notch
            Reviewed July 03, 2018
            8.0
            Excellent
            Jimmy from United States
            Family with young children
            Deluxe Premium Room
            Stayed 4 nights in June 2018
            Excellent”
            Some property maintainance needed specially the screen door It was misaligned it fell almost my kid
            Reviewed July 01, 2018
            8.8
            Excellent
            Ginalin from United Kingdom
            Family with young children
            Deluxe Premium Room
            Stayed 3 nights in June 2018
            Excellent”
            Nice and clean
            Reviewed June 30, 2018
            5.2
            Penrose from Australia
            Couple
            Deluxe Room
            Stayed 3 nights in June 2018
            Very average”
            Rooms are old looking and things dont work. Given how shabby the place looks the value for money is not there. The prices are a bit on the expensive side
            Reviewed June 24, 2018
            Dear Penrose, Greetings from Waterfront Insular Hotel Davao! Thank you for choosing to stay with us just recently. On behalf of the Management and Staff, we wish to apologize for the inconvenience we have caused you. Please be assured that your concern will be addressed accordingly. Again, thank you for your feedback it was our pleasure having you as our guest and we look forward to your next visit. Yours sincerely, Genevieve Burgos, CGSP Front Office Manager
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            Waterfront Insular Hotel Davao
            8.0
            Excellent
            Tracy from Singapore
            Couple
            Deluxe Premium Room
            Stayed 1 night in June 2018
            Reasonable”
            Old hotel. Pretty decent as it is not costly. Location's excellent! Bellman was great! Had a bad experience with restaurant staff at cafe uno.
            Reviewed June 24, 2018
            Dear Tracy, Greetings from Waterfront Insular Hotel Davao! Thank you very much for sharing your experience with us and for commending some members of our team and our location as well. However, we are sad to hear about your experience at Cafe Uno. Please be assured that we take these things seriously and we will make sure that it will be addressed with utmost urgency. Please know we that we really appreciate your feedback. It was our great pleasure to have you as our guest. Yours sincerely, Genevieve Burgos, CGSP Front Office Manger
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            Waterfront Insular Hotel Davao
            9.6
            Exceptional
            Ma. from Philippines
            Solo traveler
            Deluxe Premium Room
            Stayed 3 nights in April 2018
            Short stay”
            Very relaxing stay...
            Reviewed June 21, 2018
            Dear Ma, Greetings from Waterfront Insular Hotel Davao! Thank you for taking the time to share your wonderful stay with us. It is heartwarming to hear that you enjoyed your stay. Yours sincerely, Genevieve Burgos, CGSP Front Office Manager
            Responded June 30, 2018
            Waterfront Insular Hotel Davao
            4.0
            Terry from Philippines
            Family with teens
            Deluxe Premium Room
            Stayed 2 nights in June 2018
            Old hotel that needs updates and makeover”
            This hotel is old and needs to be updated and makeover. Also need to intall in elevator for upstairs rooms as it is hard to get up the steps if old or handicap.
            Reviewed June 21, 2018
            Dear Terry, Greetings from Waterfront Insular Hotel Davao! Thank you for commending our hotel features and staff. We apologize for if you found most of our facilities quite outdated. Please be assured that we'll take note of your comments for future improvements of our hotel. Again, thank you for your feedback and we hope to see you back here soon. Yours sincerely, Genevieve Burgos, CGSP Front Office Manager
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            Waterfront Insular Hotel Davao
            9.6
            Exceptional
            Ma. from Philippines
            Solo traveler
            Deluxe Room
            Stayed 1 night in April 2018
            First Time”
            I had a wonderful stay with Waterfront Insular Hotel in Davao. Though a bit expensive, the amenities, service, staff and the total ambiance of the hotel is superb.
            Reviewed June 21, 2018
            Dear Ma, Greetings from Waterfront Insular Hotel Davao! Thank you very much for your positive review. We are more than happy to know you are pleased with our service. Your comments remain valuable to us, as this is our way to measure our performance and find ways to keep on improving. Yours sincerely, Genevieve Burgos, CGSP Front Office Manager
            Responded June 30, 2018
            Waterfront Insular Hotel Davao
            8.4
            Excellent
            Luz from Philippines
            Business traveler
            Deluxe Room
            Stayed 1 night in June 2018
            Relaxing place”
            I love this hotel. Everytime I go to davao, this is the first hotel I look for online booking. I like the spacious and relaxing grounds of this hotel and the delicious food. This is a good place for business people and travelers who want to get away from the hustles and bustles of city life. Location is good, taxi is available anytime and it's near to the boat stations for Samal Island.
            Reviewed June 20, 2018
            Dear Luz, Warm greetings from Waterfront Insular Hotel Davao! On behalf of the Management and staff of Waterfront Insular Hotel Davao, we wish to thank you for commending our hotel and our staff. Serving customers like you is a reward in itself. Receiving positive feedback from valued guests reaffirms our commitment to continuously exceed guests' expectations. We look forward to have you once again here at Waterfront Insular Hotel Davao. Yours sincerely, Genevieve Burgos, CGSP Front Office Manager
            Show more
            Waterfront Insular Hotel Davao
            3.6
            Dr from Philippines
            Couple
            Deluxe Room
            Stayed 2 nights in June 2018
            Over-rated”
            Hotel OK, but is a "has-been", now a little tardy/old. Too expensive even with promo. Too far out of town and staff not very helpful. Gave misleadiing information and map about sights to see, we had to carry our bags to our rooms, upstairs, a long way. Very limited smoking places. Restaurant staff poor service---always too busy cleaning up instead of serving people. Only real attraction is a a mediocre pool and sea breeze with some view. Buffet too expensive (750php each) and food unappealing. Housecleaning staff good and friendly. Just dont beleive directions staff give you or the map. No sari, load or cigarettes available on premises, had to beg for a newspaper, TV didnt work.
            Reviewed June 20, 2018
            Dear Dr, Warm greetings from Waterfront Insular Hotel Davao! We want to thank you for choosing to stay with us. However, we regret that it was not as pleasant as you would have hoped for. We appreciate your comments and we assure you that we will continue on improving our service. We look forward to the opportunity of serving you better in the future. Again, our sincerest apologies Sincerely, Genevieve B Burgos, CGSP Front Office Manager
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            Waterfront Insular Hotel Davao
            9.2
            Exceptional
            Louie from Maldives
            Couple
            Deluxe Premium Room
            Stayed 1 night in September 2017
            Our stay was only 1 night”
            our stay is too short to give any reliable review but it was good stay.
            Reviewed June 19, 2018
            Dear Louie, Warm greetings from Waterfront Insular Hotel Davao! Thank you for taking time to share your rating of our service. It was our pleasure having you as our guest and we look forward to seeing you back here soon. Sincerely, Genevieve Burgos, CGSP Front Office Manager
            Responded June 30, 2018
            Waterfront Insular Hotel Davao
            8.0
            Excellent
            renalyn from Philippines
            Family with young children
            Deluxe Premium Room
            Stayed 2 nights in June 2018
            Nice & relaxing place. Great for vacation coz it gives the feeling of being in a remote island. ”
            Very relaxing place its give a feeling of being in an isolated resort
            Reviewed June 11, 2018
            9.2
            Exceptional
            Virginia from Australia
            Couple
            Deluxe Room
            Stayed 3 nights in June 2018
            Exceptional”
            exceptional staff.
            Reviewed June 08, 2018
            Dear Virginia, Thank you for staying with us, it is indeed our pleasure to have you at Waterfront Insular Hotel Davao. We are glad that our staff made you feel welcome, and did their best to accommodate your requests. We truly appreciate your good review and compliments. We look forward to welcoming you here again on your next visit to Davao. Yours sincerely, Genevieve Burgos, CGSP Front Office Manager
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            Waterfront Insular Hotel Davao
            6.8
            Good
            Glen from Canada
            Family with young children
            Deluxe Premium Room
            Stayed 2 nights in May 2018
            Good”
            It has very nice grounds felt very safe. Food was also very good. It was very disappointing and a number of reviews has also commented on the ac unit. It’s not maintained at all. And doesn’t seem to be working and very loud. The rooms are also very dark. In my room the phone had issues. The hand set did not work but the speaker did. The staff are very pleasant and helpful. The beach was dirty as well as the pool. My recommendations would be: they should update the ac units and update the rooms by renovating to make it more modern.
            Reviewed June 06, 2018
            Dear Glen, On behalf of the Management and Staff, we wish to apologize if you found most of our facilities quite outdated and for the poor room temperature you experienced. Please be assured that we will take note of your comments for future improvements of our hotel. We would also like express our appreciation for commending for our staff, we are glad to hear that they've been helpful to your needs. We look forward to welcoming you here again on your next visit. Yours sincerely, Genevieve Burgos, CGSP Front Office Manager
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            Waterfront Insular Hotel Davao
            5.2
            Bethany from Malaysia
            Family with young children
            Deluxe Room
            Stayed 1 night in May 2018
            Nothing fantastic...”
            The staff at the reception when we checked in was not really friendly. Maybe because he was alone working, busy, tired or hungry. Just maybe. But a simple smile and greetings will make a difference especially if the guest arrived from a long flight, tired and hungry 😊 Well the rest of the staff were fine though. Found cockroach running in the room. Well we had 2 rooms and both room had cockroaches. The beds we old and saggy. Woke up with a backache. Breakfast was just ok. By the way my son left his trouser and shirt in the room when we checked out and they called us to give it back to us. Thank you for that.
            Reviewed June 03, 2018
            Dear Bethany, Warm greetings from Waterfront Insular Hotel Davao! We want to thank you for choosing to stay with us. However, we regret that it was not as pleasant as you would have hoped for. We appreciate your comments and we assure you that we will continue on improving our service. We look forward to the opportunity of serving you better in the future. Again, our sincerest apologies Sincerely, Genevieve B Burgos, CGSP Front Office Manager
            Show more
            Waterfront Insular Hotel Davao
            10.0
            Exceptional
            Jamie from Philippines
            Family with teens
            Deluxe Premium Room
            Stayed 1 night in May 2018
            We’ll definitely stay here again! ”
            We had the best overnight stay here at this hotel! Wonderful room, comfy bed, excellent food and the vicinity makes you not want to leave.
            Reviewed June 01, 2018
            Dear Jamie, Warm greetings from Waterfront Insular Hotel Davao! On behalf of the Management and staff of Waterfront Insular Hotel Davao, we wish to thank you for commending our hotel and our staff. Serving customers like you is a reward in itself. Receiving positive feedback from valued guests reaffirms our commitment to continuously exceed guests' expectations. Thank you so much for sharing this review with us and for recommending our hotel to your family and friends. We look forward to have you once again here at Waterfront Insular Hotel Davao. Yours sincerely, Genevieve Burgos, CGSP Front Office Manager
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            Waterfront Insular Hotel Davao
            8.0
            Excellent
            Esperanza from Philippines
            Couple
            Deluxe Room
            Stayed 1 night in May 2018
            Friendly & responsive staff”
            However room, bathroom fixtures, airconditioning need refurbishing
            Reviewed May 31, 2018
            Dear Esperanza, We wish to thank you for commending our hotel staff and service. It is heartwarming to know that you enjoyed your stay. However, we apologize if you find our rooms especially the bathrooms quite outdated. Please be assured that we will take note of your comments for future improvements of our hotel. Again, than you for your feedback. Yours sincerely, Genevieve Burgos, CSGP Front Office Manager
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            Waterfront Insular Hotel Davao
            4.4
            Radjemma from Philippines
            Business traveler
            Deluxe Room
            Stayed 3 nights in May 2018
            3 nights stay in Water Front Davao”
            Online reservation can not be cancelled 5 days before the date of check in which is not good, other hotels allow cancellations 2 days before the check in date. The front desk staff were not welcoming. The rooms are quite far from the entrance specially if room is in the second building. The floor is very old, needs renovation.
            Reviewed May 30, 2018
            Dear Radjemma, Warm greetings from Waterfront Insular Hotel Davao! We want to thank you for choosing to stay with us. However, we regret that it was not as pleasant as you would have hoped for. We appreciate your comments and we assure you that we will continue on improving our service. We look forward to the opportunity of serving you better in the future. Again, our sincerest apologies Sincerely, Genevieve B Burgos, CGSP Front Office Manager
            Show more
            Waterfront Insular Hotel Davao
            5.6
            Andrea from Australia
            Family with young children
            Deluxe Room
            Stayed 1 night in May 2018
            Above average”
            They have to improve in preparing the rooms and the process in checking in guests. Staff were friendly but overall service was slow. Maybe they were understaff that time. Rooms were fine and clean.
            Reviewed May 28, 2018
            Dear Andrea, Thank you for sharing your recent experience with us. We would like to sincerely apologize for the inconvenience we have caused you. Please be assured that this concern will be addressed accordingly. We appreciate your feedback as it is our way to improve our service. We hope that you will give us a chance to serve you better on your future stay. Yours sincerely, Genevieve Burgos, CGSP Front Office Manager
            Show more
            Waterfront Insular Hotel Davao
            12345
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