Wyndham Grand Phuket Kalim Bay
Wyndham Grand Phuket Kalim Bay
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"Helpful staffs, comfortable bed and great transport service!..."

Flair

|

May 12, 2018

Deluxe Room King - Bed Wyndham Grand Phuket Kalim Bay
Deluxe Room King - Bed
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Lobby Wyndham Grand Phuket Kalim Bay
Lobby
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Lobby Wyndham Grand Phuket Kalim Bay
Lobby
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Interior view Wyndham Grand Phuket Kalim Bay
Interior view
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See map Wyndham Grand Phuket Kalim Bay
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Very good
Location
7.7
See all 65 photos Wyndham Grand Phuket Kalim Bay
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Wyndham Grand Phuket Kalim Bay

Very good location
What's nearby?
Excellent
From 700 reviewsSee what guests said
8.5
/
10
Excellent cleanliness
8.9
Recommended by 85% of guests
Value for money8.6
Location rating7.7
Nearest airportPhuket International Airport (HKT)
Distance to airport20.7 km
  • Free Wi-Fi in all rooms!

  • Sauna

  • Currency exchange

  • Steamroom

Room choices
This property is in high demand!Last booked 3 hours ago | 9 travelers are looking at this property right now
Villa with Pool and Ocean View
Villa with Pool and Ocean View
...
  • Room size: 120 m²/1292 ft²
  • Sea view
  • 1 king bed
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Pool Suite with Ocean View
Pool Suite with Ocean View
...
  • Room size: 80 m²/861 ft²
  • Sea view
  • 1 king bed
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Pool Suite
Pool Suite
...
  • Room size: 80 m²/861 ft²
  • Garden view
  • 1 king bed
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Deluxe Room King
Deluxe Room King
...
  • Room size: 40 m²/431 ft²
  • Partial ocean view
  • 1 king bed
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Deluxe Room Twin
Deluxe Room Twin
...
  • Room size: 40 m²/431 ft²
  • Ocean view
  • 2 single beds
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Villa with Sea View
Villa with Sea View
...
  • Balcony/terrace
  • Shower and bathtub
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Suite with Sea View
Suite with Sea View
...
  • Balcony/terrace
  • Shower and bathtub
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Deluxe Double Room with Sea View
Deluxe Double Room with Sea View
...
  • Balcony/terrace
  • Shower
  • 1 super king bed
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Suite with Garden View
Suite with Garden View
...
  • Balcony/terrace
  • Shower and bathtub
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Deluxe Twin Room with Sea View
Deluxe Twin Room with Sea View
...
  • Balcony/terrace
  • Shower
  • 2 single beds
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Have a question for Wyndham Grand Phuket Kalim Bay?

What people love about the property

  • "The room is grand, clean and spacious."

    Wong

    |

    March 28, 2018

  • "Highly recommend the suite with ocean v"

    Paolo

    |

    March 26, 2018

  • "The room is fantastic with great service!"

    Sirichai

    |

    March 7, 2018

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More about Wyndham Grand Phuket Kalim Bay

More about Wyndham Grand Phuket Kalim Bay

"The staff were very polite and nice to us."

Rochelle A.

|

April 6, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Room was very good with private pool and spacious."

Benjamin

|

April 7, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

The property

Number of rooms : 194
Room voltage: 220

Real reviews from real guests

Agoda Reviews (700)Booking.com Reviews (1064)
8.5
/
10
Cleanliness8.9
Facilities8.7
Location7.7
Service8.5
Value for money8.6
Provided by verified guests of Agoda
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All guests (700)
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Showing 357 verified guest comments
12345
9.6
Exceptional
pawanrat from Thailand
Couple
Pool Suite
Stayed 1 night in November 2018
Nice hotel, beautiful pool and room layout. ”
Nice room layout with private pool even the room does not have direct sea view. We first had a problem with a smelly room. Maid came to check and it was a problem with drainage and wastewater system so that we called reception for changing the room. Finally, we moved to another building (same room type) and everything was perfect..clean and cool. Love all facility in this hotel. Recommended :-)
Reviewed November 11, 2018
Dear Khun Pawanrat, Thank you for your valued time in sharing your constructive feedback with us. We are sorry for the discomfort caused by the in-room smell which unfortunately was due to the rainy weather in Phuket and it is inevitable for such a drainage condition to take place. Glad to hear that the team has done follow-up and offer another room location. Meanwhile, we will definitely share with the team to ensure we are all focused on delivering a great experience. We hope that you will have another opportunity to be of service at Wyndham Grand Phuket Kalim Bay. Kind regards, Guest Experience & Quality Manager and the team.
Responded November 13, 2018
Wyndham Grand Phuket Kalim Bay
8.8
Excellent
Alisa from Malaysia
Couple
Pool Suite
Stayed 2 nights in November 2018
Nice view and swimming pool”
But we got the room that has direct view of the skywalk, so its no so private as people who walk there can see into the room
Reviewed November 09, 2018
4.8
Chi from Hong Kong
Family with teens
Pool Suite with Ocean View
Stayed 5 nights in June 2018
Bad Service”
I booked seaview room, but it just have 10% seaview and 90% air conditioner view, and front desk said its over booking, no more room can exchange, need wait until the next day afternoon, they did not apologise and didn't refund the price difference of the room type. On the other hand, the swimming pool is really dirty, a lot of leaves, branch and bugs on pool, but no one come to clean up.
Reviewed November 06, 2018
Dear Chi, I am truly sorry to read that we fell short in tending to your needs and expectations and please accept my sincere apologies for the issues you encountered on your recent stay. Our Pool Suites Ocean View and Villas have their own pool, deck and lounge beds. The location sets on Kalim Hill our 16 buildings are set in lush greenery with beautiful views over the Andaman Sea. We appreciate your comment on the room location for improvement, and We will definitely share with the team to ensure we are all focused on delivering a great experience. Rest assured, you next visit will be as expected and I look forward to meeting you to personally apologize for the issues. Kind regards, Guest Experience & Quality Manager and the Team.
Responded November 07, 2018
Wyndham Grand Phuket Kalim Bay
9.6
Exceptional
Luksiri from Thailand
Group
Villa with Pool and Ocean View
Stayed 1 night in May 2018
Great view”
large room with beautiful view, private pool is cool and clean
Reviewed November 04, 2018
Dear Khun Luksiri, Very much delighted to read your comments that you left us with memorable experience in staying with us. Great view, I have no doubt to agree with. Our guests enjoy the lush greenery and the signature features, especiall the Pool Suites and Villas - like the private pool and outdoor terrace. Another key focus is to ensure our guests deserve memorable experiences and services. Recently we have just started Handigo Application to explore different marketing tactics to drive the most positive guest interactions. Guest can scan QR code to download Handigo application for free, then scan your room's unique QR code to log in and enjoy the interactive digital catalog and pocket concierge service from our Hotel. Once again thank you for your comments and recommendation. We hope to welcome you back when your travels next bring you to Phuket. Yours In Hospitality, Guest Experience & Quality Manager and the Team.
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Wyndham Grand Phuket Kalim Bay
8.8
Excellent
Thet from Myanmar
Family with young children
Pool Suite with Ocean View
Stayed 2 nights in November 2018
It was a great stay cation”
As other people say nice pool,clean bed and room,staffs are friendly and so on. Location is just away from everything so you need to bring your snacks and drinks and everything you need. The hotel provide shuttle bus service to Patong beach but very limited seats. Overall is good.
Reviewed November 04, 2018
Dear Khun Thet, Many thanks for your great review. We are glad that you enjoyed your stay and have a good experience at Wyndham Grand Phuket Kalim Bay. And thank you again for the praise you gave to our Team. Recently we have just started Handigo Application to explore different marketing tactics to drive the most positive guest interactions. Guest can scan QR code to download Handigo application for free, then scan your room's unique QR code to log in and enjoy the interactive digital catalog and pocket concierge service from our Hotel. We would be more than happy to welcome you back to you holiday home. Yours In Hospitality, Guest Experience & Quality Manager and the Team.
Responded November 05, 2018
Wyndham Grand Phuket Kalim Bay
10.0
Exceptional
Joelene from Malaysia
Group
Deluxe Room Twin
Stayed 1 night in October 2018
Nice place to relax”
Nice place for relax and every thing is good
Reviewed November 02, 2018
Dear Joelene, Glad to read that you left Wyndham Grand Phuket Kalim Bay with great memorable experience. We are looking forward to having you again as our guest. Kind regards, Guest Experience & Quality Manager and the Team.
Responded November 02, 2018
Wyndham Grand Phuket Kalim Bay
8.4
Excellent
ANG from Malaysia
Group
Pool Suite
Stayed 1 night in October 2018
Excellent”
The hotel facilities is good but the breakfast still have room to improve and the lobby was so small, it’s a little far from Patong Beach, but provided the shuttle bus
Reviewed October 24, 2018
Dear ANG, First of all I would like to thank you for staying with, and for sharing with us your feedback. We are glad to learn that you have enjoyed our hotel facilities. Concerning your observations, I have addressed your comments with our Director of F&B and as well with our Executive chef. We look forward to have you back soon and ensure to have improved on the point. Kind regards, Guest Experience & Quality Manager and the Team.
Responded October 30, 2018
Wyndham Grand Phuket Kalim Bay
6.8
Good
Hui from Singapore
Couple
Pool Suite with Ocean View
Stayed 3 nights in October 2018
Good”
Overall stay experience was alright. find it weird that their heater water will turn to cold water intermittently during shower time...the lights of the room will also suddenly be turn off...other than that room was clean..shuttle bus was provided to jungcelyon mall and patong beach at hrly basis.
Reviewed October 19, 2018
Dear Hui, Thank you for your time to leave us your constructive feedback after your recent stay. We are glad to read that your overall stay experience was aIright. On the other hand with the heater water and electrical stables, this was due to Phuket West Coast has unfortunately been hit on the 2nd October with rainfalls and landslides stretching from Patong all the way to Kamala, the local government agencies are restoring electricity when there are some time the power cut-off event which affect to the hotel. Anyhow I have relayed the concern to Chief Engineering to look into the root cause and rectify the issues as a priority for immediate remedial action to enhance our service levels as expected by our valued guests. Hopefully you will consider us on your next stay and we would be happy to look after you as always. Respectfully, Guest Experience & Quality Manager and the Team.
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Wyndham Grand Phuket Kalim Bay
5.6
YEWMENG from Singapore
Business traveler
Pool Suite with Ocean View
Stayed 2 nights in September 2018
nice view, location slightly too far away from Patong Beach. a rented car is a must.”
stay in hotel to enjoy the private pool.
Reviewed October 17, 2018
Dear YEWMENG, Thank you for taking your time to share kind and sincere feedback on our hotel. Nice view, I have to agree and as many of our guests enjoy the lush greenery and the signature features, especially the Pool Suites and Villas - like the private pool and outdoor terrace. On the other hand, some tourists stay at the more popular busy Phuket beaches, so some guets decided to avoid the crowds and stay at Wyndham Grand Phuket Kalim Bay on their return trip to Phuket. Our in-house complimentary shuttle bus to Patong beach is on daily basis from 10am to 8pm every hour when it takes 5-10 minute drive. Hopefully we will have an opportunity to host you again in very near future. Kind regards, Guest Experience & Quality Manager and the team.
Responded October 18, 2018
Wyndham Grand Phuket Kalim Bay
10.0
Exceptional
Adeline from Malaysia
Couple
Pool Suite
Stayed 3 nights in October 2018
Best in Phuket”
2nd time stay in this hotel. Best service with great smile. Room with pool is great. Variety choice for breakfast. Free shuttle bus to patong beach. Will come again and again.
Reviewed October 10, 2018
Dear Adeline, It is a delightful read that your 2nd time stay in our hotel was up to your expectations. Thank you for sharing your thoughts and feelings for fellow travelers through this forum. Hopefully we will have an opportunity to host you again in very near future. Kind regards, Guest Experience & Quality Manager and the team.
Responded October 10, 2018
Wyndham Grand Phuket Kalim Bay
5.2
Tatchara from South Korea
Group
Pool Suite
Stayed 3 nights in October 2018
Everything is so bad experience except room with the private pool”
Normally, I never complaint any hotel before but this one I cannot even resist to do not complaint! We stayed 3 nights 4 days here. At first date on our arrival we were discriminated by staff staring at us and not even sincerely servicing us a welcome drink. Everything is so bad service. Without a car this place is very hard to get out from hotel. Shuttle bus has a limited of seat, you have to reserve by yourself around a day in advance. Breakfast is not high quality and not that organic fancy at all (only view and scenery are fine). We have to wait for check in around 40-45 mins because no one was telling us that there were 2 lobbies (our room need to check in at another lobby) so we just kept waiting..... We paid to have your service but staff did not kindly and sincerely provide us a service at all (No smile, no good respond). Moreover, we ask to pay for late check out since the date of arrival but on the date of check out the staff didn’t communicate each other so we have to wait around 2 hours to get a new room for late check out. We didn’t ask these service for free but this hotel should not be received 5 stars... Cocktail and food are not delicious as well. Please rethink again before booking this hotel!!!
Reviewed October 09, 2018
7.2
Very good
Kun from Singapore
Couple
Pool Suite with Ocean View
Stayed 3 nights in October 2018
Good and bad points”
Location soso 20mins to Patong Beach. 300-400baht by local taxi Villa shuttle bus only have 16seats hourly catered for the whole villa guest NOT ENOUGH. Villa with private pool is awesome with ocean view!!! Room K8424 Hotel breakfast 3.8/5stars Gym 3.5/5stars Public pool 3.5/5stars
Reviewed October 08, 2018
Dear Kun, Thank you for your time to leave us your constructive feedback after your recent stay. I have relayed the scores to the concern head of department to look at the particular points you mentioned. Hopefully you will consider us on your next stay and we would be happy to look after you as always. Respectfully, Guest Experience & Quality Manager and the Team.
Responded October 10, 2018
Wyndham Grand Phuket Kalim Bay
10.0
Exceptional
LU from China
Couple
Pool Suite with Ocean View
Stayed 1 night in October 2018
Exceptional”
This hotel room is perfectly good! Awesome!
Reviewed October 05, 2018
Dear LU, Thank you for leaving us with a wonderful review of your recent stay experience at Wyndham Grand Phuket Kalim Bay. We are very pleased to hear that you had and enjoyable stay with us and the hospitable service of our team. We look forward to welcoming you back to Wyndham Grand Phuket Kalim Bay again very soon. Respectfully, Guest Experience & Quality Manager and the Team.
Responded October 05, 2018
Wyndham Grand Phuket Kalim Bay
9.6
Exceptional
Kang from Singapore
Couple
Pool Suite with Ocean View
Stayed 3 nights in September 2018
Value for money and great location ”
I booked the pool suite with ocean view ! Everything is so fantastic, staffs are very friendly to fetch us from the lobby to our room. It happen there are insects at our pool side but it’s alright. One thing is about the water was kind a “sticky” feeling which we don’t know why also. Overall we had a wonderful trip in Phuket and definitely a good hotel to stay with and free shuttle bus to patong !! Highly recommended!
Reviewed October 02, 2018
Dear Khun Parichat, Thank you for wonderful review. Glad to read that you love the hotel, our view, the buffet breakfast and the outstanding of our staff service. I will share your feedback with Wyndham staff during our next townhall meeting. We hope to welcome you back when your travels next bring you and your family to Phuket. Yours In Hospitality, Guest Experience & Quality Manager and the Team.
Responded October 02, 2018
Wyndham Grand Phuket Kalim Bay
9.6
Exceptional
Parichat from United States
Family with teens
Pool Suite
Stayed 2 nights in June 2018
Great view”
Love the hotel, the view was gorgeous. The breakfast was delicious. The hotel staff were nice. We enjoyed the private pool. The only reason we gave 4 stars for location only because it was quite far from the airport but the view was so worth it.
Reviewed September 29, 2018
Dear Khun Parichat, Thank you for wonderful review. Glad to read that you love the hotel, our view, the buffet breakfast and the outstanding of our staff service. I will share your feedback with Wyndham staff during our next townhall meeting. We hope to welcome you back when your travels next bring you and your family to Phuket. Yours In Hospitality, Guest Experience & Quality Manager and the Team.
Responded October 02, 2018
Wyndham Grand Phuket Kalim Bay
3.6
simon from Switzerland
Business traveler
Deluxe Room Twin
Stayed 1 night in September 2018
The worst design of any hotel I have been”
This is the craziest ever hotel I went and wasn’t the booking already paid I would have stepped out immediately - it took me half an hour to get to the room - i stop here
Reviewed September 28, 2018
Dear simon, We are sorry that you found we are the worst design of any hotel you have been. We are surprised with your feedback as we have great facilities and spaces for our guests and very reasonable priced. The deluxe rooms offer great size rooms with a balcony and as you have experienced from Room 226 a view over the Patong Bay. We have as well the Pool Suites and Villas all have their own pool, deck and lounge beds. The location set on Kalim Hill our buildings are set in lush greenery with beautiful views over the Sea. The two very different infinity pools with Deck Pool and bar offering snacks and light meals. The Club House with the second pool surrounded from trees and the Thabtim Cafe with healthy meals on offer for a relaxed lunch. We look forward in welcoming you back again. Respectfully, Guest Experience & Quality Manager and the Team.
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Wyndham Grand Phuket Kalim Bay
10.0
Exceptional
Mark from New Zealand
Couple
Villa with Pool and Ocean View
Stayed 2 nights in September 2018
Stunning”
We stayed two nights recently in an ocean view pool villa which was impressive! Beautiful big room with sitting area, huge bathroom with spa bath and all overlooking our own pool. The view over the ocean and around to Patong Beach and other beaches was stunning. The staff were so friendly and helpful. The breakfast was fabulous with everything on offer. We had a dinner at the restaurant which was lovely too. The only negative was we only had two nights there! Wish we could have stayed longer!!
Reviewed September 26, 2018
Dear Mark, Awesome review, thank you. I will share your feedback with Wyndham staff during our next townhall meeting. We hope to welcome you back when your travels next bring you and your family to Phuket. Yours In Hospitality, Guest Experience & Quality Manager and the Team.
Responded September 27, 2018
Wyndham Grand Phuket Kalim Bay
10.0
Exceptional
NUR from Malaysia
Couple
Pool Suite
Stayed 1 night in September 2018
a very nice place to stay for holiday”
staff friendly, the room was nice as in the picture . surely will come again
Reviewed September 26, 2018
8.8
Excellent
Jonathan from Malaysia
Couple
Villa with Pool and Ocean View
Stayed 2 nights in September 2018
spacious but location not strategic”
everything was ok except for the last day staying at there, the hotel having few times electricity cut off. the hotel had variety of breakfast choices. Food at Lattitude 98 was very good too. There are no convenience store nearby this hotel where you need transport if you want to go out.
Reviewed September 26, 2018
Dear Jonathan, Much appreciated to see your review score and we were happy to that everything was ok and you enjoyed the breakfast choices and food at Lattitude 98. Meanwhile, please accept our apologies on the discomfort from the electricity cut-off. Due to the heavy rain in Phuket thus there were few cases it could have been affected on electric resource from the local Municipality in the area but the Hotel Generator has supplied the electric during these times. We look forward in welcoming you back again soon. Respectfully, Guest Experience & Quality Manager and the Team.
Responded October 03, 2018
Wyndham Grand Phuket Kalim Bay
7.6
Very good
sujira from Thailand
Couple
Pool Suite
Stayed 3 nights in July 2018
service”
I very appreciate the service of all employees. and the food is very delicious.
Reviewed September 25, 2018
Dear Khun Sujira, Very much appreciate your time writing us a review at the same. Glad to read that you left Wyndham Grand Phuket Kalim Bay with great memorable experience. The variety and quality with our food and beverage outlets offering all through the hotel from Latitude Restaurant, breakfast and all day dining, the Deck bar, Thabtim café and Infinity Sunset bar where we have different cost attached to it, plus the service and ambience are different from the local restaurants unfortunately. We look forward to your next visit and will once again look after you as always. Respectfully, Guest Experience & Quality Manager and the team.
Responded September 26, 2018
Wyndham Grand Phuket Kalim Bay
12345
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