Y2 Residence Hotel Managed by HII
Y2 Residence Hotel Managed by HII
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"Rooms very clean and plenty of food available in the area"

ROBERT

|

April 24, 2018

Studio - Bed Y2 Residence Hotel Managed by HII
Studio - Bed
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Lobby Y2 Residence Hotel Managed by HII
Lobby
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Lobby Y2 Residence Hotel Managed by HII
Lobby
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Interior view Y2 Residence Hotel Managed by HII
Interior view
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See map Y2 Residence Hotel Managed by HII
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Excellent
Location
8.2
See all 33 photos Y2 Residence Hotel Managed by HII
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What guests are saying:
Excellent
Anthony from Philippines
Family with young children
Clean room, very helpful staff and conveniently locatted . Except for the Air Conditioning in room 1108 not functioning fully..
ric from United States
Business traveler
Poor lighting in the bathroom & bedroom. Long elevator wait.
Montez from Philippines
Solo traveler
Gym and swimming pool could be better . Lifts take forever but other than that it’s awesome.
Patrick from United Kingdom
Business traveler
PROS Location Large space Ambiance
Edrie from Philippines
Family with teens
We booked the 2-Bedroom Suite and we were surprised by the space inside (130-150 sqm) more than enough for our family and was very clean and tidy. The kids enjoyed the pool and we enjoyed the ambience. Malls and restaurants are very accessible.
Gian from Philippines
Family with young children
LOVE OUR STAY
regine from Philippines
Family with young children
The hotel was perfect except for the limited number of parking slots. We have two cars and only kne car was allowed inside the hotel’s parking lot and we had to pay addtl P500 to A.venue hust tonaccomodate our other car.
JANELLA from Philippines
Family with young children
I really like this hotel it’s one of my favorites. Rooms are nice and some have balconies. But hotel only has 2 elevators and takes forever to get up or down. Also cannot get room service all the time
Michael from United States
Solo traveler

Y2 Residence Hotel Managed by HII

Excellent location
- Inside city center
- What's nearby?
Excellent
From 1203 reviewsSee what guests said
8.0
/
10
Excellent room comfort and quality
8.5
Recommended by 86% of guests
Value for money8.0
Location rating8.2
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport6.0 km
  • Airport transfer

  • Located in heart of Manila

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.5
Excellent
Room comfort & quality
This property is in high demand!Last booked 3 hours ago | 11 travelers are looking at this property right now
Two Bedroom Deluxe
Two Bedroom Deluxe
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 queen bed & 1 queen bed
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Two Bedroom Suite
Two Bedroom Suite
...
  • Room size: 130 m²/1399 ft²
  • City view
  • 1 queen bed & 1 queen bed
Enter dates to see prices
Studio
Studio
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 queen bed or 2 single bed...
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One Bedroom Premier
One Bedroom Premier
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 queen bed
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2 Bedroom Premier
2 Bedroom Premier
...
  • Room size: 87 m²/936 ft²
  • City view
  • 1 queen bed & 1 queen bed
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One Bedroom Deluxe
One Bedroom Deluxe
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 queen bed
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Studio Premier
Studio Premier
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 queen bed
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1 Bedroom Suite
1 Bedroom Suite
...
  • Room size: 70 m²/753 ft²
  • Shower
  • 1 king bed
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Single Deluxe
Single Deluxe
...
  • Room size: 33 m²/355 ft²
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Family Room 2 Bedrooms-suite
Family Room 2 Bedrooms-suite
...
  • Shower
  • Kitchenette
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Have a question for Y2 Residence Hotel Managed by HII?

What people love about the property

  • "The bed was comfortable enough to make you sleep all day."

    Anna

    |

    March 27, 2018

  • "The staff were very helpful and friendly"

    Ravintharan

    |

    March 27, 2018

  • "Accommodating and friendly staff."

    Cherry J.

    |

    February 16, 2018

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More about Y2 Residence Hotel Managed by HII

More about Y2 Residence Hotel Managed by HII

"Nice and polite Staff"

Josephine

|

April 2, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Filipino cuisine
Filipino cuisine
Vatel Restaurant Manila
3.4 km Filipino, French, Mediterranean
iBread
4.9 km Filipino
Hizon's Cakes & Pastries
5.4 km Filipino
American cuisine
American cuisine
Bacolod Chicken Express
1.9 km American, Asian, Filipino
Wild West Roadhouse Grill
2.8 km American
Shakers
3.4 km American, Asian, Filipino
Asian cuisine
Asian cuisine
Eat Now
150 m Asian, Korean
Seoul Galbi
220 m Asian, Korean
Chicken Charlie
350 m Asian, Fast food

What they offer

"Staff assistance was great."

Noel C.

|

April 4, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (1203)Booking.com Reviews (1287)
8.0
/
10
Cleanliness8.2
Facilities7.5
Location8.2
Room comfort and quality8.5
Service8.3
Value for money8.0
Provided by verified guests of Agoda
All languages
All guests (1203)
All room types
Showing 792 verified guest comments
12345
9.6
Exceptional
Rafael from Philippines
Family with teens
Two Bedroom Deluxe
Stayed 1 night in November 2018
We keep coming back”
Very good hotel
Reviewed November 11, 2018
Dear guest, we are glad you have enjoyed your stay and we thank you for sharing your comments online. We hope to welcome you very soon. Sincerely,
Responded November 12, 2018
Y2 Residence Hotel Managed by HII
8.8
Excellent
Josephine from Philippines
Family with young children
Two Bedroom Suite
Stayed 1 night in May 2018
Excellent”
Big units. Very near SM supermarket.
Reviewed November 08, 2018
Dear Guest, thank you very much for staying in our hotel and for sharing your comments. We hope to welcome you back soon. Sincerely,
Responded November 08, 2018
Y2 Residence Hotel Managed by HII
9.2
Exceptional
Kristine from Philippines
Group
One Bedroom Premier
Stayed 1 night in November 2018
Place was great!”
Place was great especially when I held a little gathering in their big room. They have a big room although parking slots were very limited. and I requested for a non-smoking room but was advised that only a smoking room was available and the room smells cigar but the staff were helpful to your request, they provided an ionizer to lessen the smell. The room also has a kitchen which is good if you like to cook your own food. will definitely recommend this place and will definitely be back
Reviewed November 06, 2018
Dear Gust, thank you for staying in our hotel. We are glad you have enjoyed it. We apologise for the the limited slots in our free parking which is in a first come first served basis. We hope to welcome you again very soon. Sincerely,
Responded November 07, 2018
Y2 Residence Hotel Managed by HII
9.6
Exceptional
AHMED from Saudi Arabia
Group
One Bedroom Premier
Stayed 2 nights in October 2018
Very good ”
Very good experience
Reviewed October 29, 2018
Dear Guest, thank you very much for staying in our hotel. We hope to welcome you back again very soon. Sincerely,
Responded October 30, 2018
Y2 Residence Hotel Managed by HII
5.2
Guy from Thailand
Couple
One Bedroom Premier
Stayed 2 nights in October 2018
Smelly bathrooms, stuffy rooms and way overpriced”
I have no idea where all the good review scores for this hotel keep coming from but our experience is that this hotel is mediocre at best and rooms are worth half to a third of the price they charged at: damp, stuffy smell in the living room and bedroom, a downright smelly bathroom infested with cockroaches, hair from the previous guest still on the bathroom floor, and no sound isolation (combine that with personnel talking really loudly at each other across the hallway and you get the gist. We strongly recommend against this place; there are way better alternatives around.
Reviewed October 28, 2018
Dear Guest, thank you for staying in our hotel. We apologise for any inconvenience during your stay. We shared your comments with all departments as this could help us improve our services. We did not find any records, calls, notes of complaints nor special requests during your 2 nights stay. We also did not hear anything from you upon check-out which could have helped us compensate you. Again, our sincere apologies.
Responded October 29, 2018
Y2 Residence Hotel Managed by HII
8.4
Excellent
Ginn from Malaysia
Group
Two Bedroom Deluxe
Stayed 2 nights in October 2018
Fantastic Stay At This Price Point”
Excellent receptionist.
Reviewed October 27, 2018
7.6
Very good
Trygve from Philippines
Family with teens
Two Bedroom Deluxe
Stayed 3 nights in October 2018
weekend in Manila”
Spent a weekend in Manila, hotel has good location, safe parking area. Nice rooms with kitchen. Only two elevators and you have to wait quite a long time for the elevator.
Reviewed October 27, 2018
Dear Guest, thank you very much for staying in our hotel and for sharing your good experience. WE have a 3rd service elevator for use by our guests but only from 2nd floor to 19th. We hope to welcome you back again soon. Sincerely,
Responded October 28, 2018
Y2 Residence Hotel Managed by HII
10.0
Exceptional
Jerrold from United States
Couple
One Bedroom Premier
Stayed 2 nights in October 2018
Very kind staff”
The staff was very kind and apologized for any delay we had with our room. We were also accommodated whenever our room wasn't available and given a free upgrade for waiting patiently. Their service was truly professional and acceptable.
Reviewed October 25, 2018
Dear Guest, thank you very much for staying in our hotel. we value your comments and we hope to welcome you back soon again. sincerely,
Responded October 26, 2018
Y2 Residence Hotel Managed by HII
10.0
Exceptional
Marcus from Australia
Group
Two Bedroom Deluxe
Stayed 2 nights in July 2018
Great value for money”
Great location, very clean, great value for money. Perfect for families or groups
Reviewed October 23, 2018
Dear Guest, thank you for staying in our hotel and for sharing your good experience. We hope to see you again very soon. Sincerely,
Responded October 24, 2018
Y2 Residence Hotel Managed by HII
7.6
Very good
Arich from Philippines
Group
Two Bedroom Suite
Stayed 1 night in September 2018
Big Room. Nothing Special. Value for Money”
Rooms are big but lacks furniture. it feels bare. nothing much.
Reviewed October 10, 2018
Dear Guest, thank you for staying in our hotel and for enjoying your stay. Our rooms are large indeed but fully furnished in all bedrooms but also in living and dining rooms with: dining tables, chairs, sofa, cocktail tables, 2 TV. The kitchen likewise is also fully furnished with all appliances like cooking utensils, burners, over, microwave, kettle, plates, cutleries, glasses and more under request if needed. WE hope you will stay with us again on your next stay. Sincerely,
Responded October 12, 2018
Y2 Residence Hotel Managed by HII
2.0
jianyong from China
Family with young children
Studio
Stayed 2 nights in October 2018
worst hotel in Manila”
worst hotel stay so far, bad sevice. will not choose again
Reviewed October 09, 2018
Dear Guest, Thank you for staying in our hotel. We are sorry to hear this and we would like to know more details about your stay so we could look into it seriously. Sincerely,
Responded October 10, 2018
Y2 Residence Hotel Managed by HII
6.4
Good
Justine from Philippines
Group
Two Bedroom Deluxe
Stayed 1 night in May 2018
Good”
The rooms homey enough, but still has the feel of being at a hotel. Just don't expect the facilities to be great. The pool area was disappointing, because it was extremely small and crowded for most of the day.
Reviewed October 06, 2018
Dear guest, thank you for staying in our hotel and for sharing your experience. We apologise if you have found the size of the pool not to your liking. We hope to welcome you back soon. Sincerely,
Responded October 08, 2018
Y2 Residence Hotel Managed by HII
9.6
Exceptional
AHMED from Saudi Arabia
Solo traveler
One Bedroom Premier
Stayed 2 nights in September 2018
Exceptional”
Good places
Reviewed September 30, 2018
Dear Guest, thank you for staying in our hotel and for sharing your good experience. We are looking forward to welcome you again soon. Sincerely,
Responded September 30, 2018
Y2 Residence Hotel Managed by HII
9.6
Exceptional
Myca from Philippines
Group
Two Bedroom Deluxe
Stayed 1 night in August 2018
Great place for Group Staycation”
Y2 has very spacious rooms for their price. The amenities are basic but all clean and modern. You have everything you need to host a group staycation. You can even stay for a week, if that's what you're looking for. We stayed at the 2bedroom deluxe and we couldn't ask for anything more. Y2 is conveniently located near convenience stores and even a modest market. It's also close to Makati's Poblacion, which is a hub of restaurants and bars. Overall, excellent for your money. Will definitely stay here. Already a go-to place for me and my friends.
Reviewed August 27, 2018
Dear Guest, thank you very much for staying in our hotel and for sharing your experience. We hope you will book with us again very soon. Sincerely,
Responded August 28, 2018
Y2 Residence Hotel Managed by HII
9.2
Exceptional
Mark from United States
Group
Two Bedroom Deluxe
Stayed 1 night in August 2018
Exceptional”
I would recommend if you guys will come to Makati and you’re a big group like friends or families. The Two bedrooms deluxe is the best choice for you. The unit is nice. It has kitchen, entertainment area, two bathrooms and two rooms. What I like most about this hotel is It can accommodate four people in one unit which really helped me to decide. We had two units. My mom and relatives are happy when they saw the hotel. Additional points is the city view from the unit. 👍🏻
Reviewed August 27, 2018
Dear Guest, thank you very much for staying in our hotel and for sharing your experience. We hope you will book with us again very soon. Sincerely,
Responded August 28, 2018
Y2 Residence Hotel Managed by HII
6.0
othman from Saudi Arabia
Solo traveler
Studio Premier
Stayed 1 night in August 2018
Poor houskeeping, AC dropping water all the tine, simetimes reciption do not answer the phone, SPA t”
SPA does not answer at all you need to ask housekeeper what to do houdekeepers chatting loudly all the time, bad smell coming out of the sewer, my room window not secured. I m so disapointed.
Reviewed August 12, 2018
Dear Guest, we apologise for the inconveniences during your stay. We will bring up your concernes to our housekeeping Team so we can improve services Our Spa is open from 1pm until 12 midnight and we would like to certify to you again that all balcony windows are secured. We hope to welcome you once more in our hotel. Sincerely,
Responded August 13, 2018
Y2 Residence Hotel Managed by HII
10.0
Exceptional
Gerald
Family with teens
Two Bedroom Deluxe
Stayed 2 nights in August 2018
Comfortable!”
One of the comfortable hotel in makati!
Reviewed August 04, 2018
Dear Guest, thank you very much fir staying in our hotel and for sharing your experience. We are looking forward to welcome you again soon. Sincerely,
Responded August 06, 2018
Y2 Residence Hotel Managed by HII
8.0
Excellent
Rafael from Philippines
Group
One Bedroom Deluxe
Stayed 1 night in July 2018
Good experience”
We kept on cominh back to Y2 because it provides the basic hotel needs. This time, y2 placed us in a smoking room. After calling the reception and asked to transfer us since I have asthma and my friend is pregnant, they immediately assisted us
Reviewed July 16, 2018
Dear Guest, thank you for staying in our hotel. We hope to welcome you back again very soon. Sincerely,
Responded July 17, 2018
Y2 Residence Hotel Managed by HII
3.6
salem from Saudi Arabia
Couple
Two Bedroom Deluxe
Stayed 8 nights in July 2018
Not comfortable hotel”
Bad small stuff not ok security strik more than enough kicheen somebof theem most pay money to get it elevator only one work other one out of order long time im not recommend this hotel for family or family with child
Reviewed July 16, 2018
Dear Guest, Thank you for staying in our hotel and we apologise for the inconveniences caused by the elevators. We have an existing comprehensive maintenance program with Schindler Philippines however Schindler let us down completely and it is only this 14 July that they finally replaced the needed parts. The 3 elevators are now working well. We apologise for the inconveniences. We hope you could give us another chance and book with us again. Sincerely,
Responded July 16, 2018
Y2 Residence Hotel Managed by HII
8.8
Excellent
Hamdan from Qatar
Group
Two Bedroom Deluxe
Stayed 5 nights in June 2018
Smoking room”
I booked smoking room when I arrive they let me to sign for non smoking Shisha in my apartment. It’s not fair coz you didn’t mention that in booking conditions. I smooked in room so the housekeeper told them and they told me to bring down my stuff . I refused coz it’s mine. Anyway I never comeback to this hotel. Be careful about who like to smoke they are not mentioned in website so you have to ask by email first before booking
Reviewed July 15, 2018
Dear Guest, we apologise for the inconvenience. We are covered by a national non-smoking law but also by the city of Makati strict non-smoking law. This is applicable to all resorts, hotels and public spaces in the entre country . The thick shish smoke will trigger the fire alarm thus we must remain careful about it. We hope you understand and hope you will book with us again in the future.
Responded October 21, 2018
Y2 Residence Hotel Managed by HII
12345
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