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Exterior view, Yufuin Forest Terrace Hotel & Spa in Yufu
Standard Twin Room - Adult Only, Non-Smoking - Guestroom, Yufuin Forest Terrace Hotel & Spa in Yufu
Lobby, Yufuin Forest Terrace Hotel & Spa in Yufu
Interior view, Yufuin Forest Terrace Hotel & Spa in Yufu
Interior view, Yufuin Forest Terrace Hotel & Spa in Yufu
Bathroom, Yufuin Forest Terrace Hotel & Spa in Yufu
Exterior view, Yufuin Forest Terrace Hotel & Spa in Yufu

Removed from saved list

9.2

Exceptional

371 reviews

371 reviews

Breakfast8
Food & Dining7
View5
See map

8

Excellent

Location rating score

Excellent location - 1.74 kilometers from city center
Parking
FREE
Popular landmarks
Michi-no-Eki Yufuin 820 m
Unaki Hime Shrine 2.8 km
Yunotsubo Kaido 2.8 km
Kyushu Yufuin Folk Craft Village 2.8 km
Showa Retro Park Yufuin Showakan -ALWAYS- 2.9 km
Yufuin Basin 3.1 km
Yufuin Chagall Museum 3.1 km
Mt. Yufu 3.1 km
Tenso Shrine 3.2 km
Sagiridai Observatory 4.3 km
Nearby landmarks
Iwashita Collection 510 m
Michi-no-Eki Yufuin 820 m
Kamenoi Bus 1.3 km
Minami Yufu Clinic 1.3 km
Aizukushi Yasugata 1.4 km
Garasu no Mori 1.4 km
Holidays 1.4 km
Yufukogen Golf Club 1.7 km
Yufuin Post Office 1.8 km
Yufuin Train Station 1.8 km

Yufuin Forest Terrace Hotel & Spa

928 Kawakita, Yufuin-cho, Yufu, Yufu, Japan, 879-5114 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Yufu part of Yufu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Mt. Yufu. This 3.5-star property features hot spring bath to make your stay more indulgent and memorable.

Highlights

Sparkling clean

840 meters to Michi-no-Eki Yufuin

Top Value

Free Wi-Fi in all rooms!

Hot spring bath

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Temperature check for guests and staff
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Luggage storage

Car power charging station

Safety deposit boxes

Wi-Fi in public areas

Vending machine

Your dates are popular among travelersUsers are booking a place in Yufu every 1 minutes on Agoda.com
Value for money9.2
Distance to city center7 km
Location rating8.0
Nearest airportOita Airport (OIT)
Distance to airport44.2 km

Rooms available at Yufuin Forest Terrace Hotel & Spa

Quadruple Room - Above 13 Years Old Only
...
  • Room size: 48 m²/517 ft²
  • Nature view
  • 2 queen beds
Enter dates to see prices
Standard Double Room - Adult Only, Non-Smoking
...
  • Room size: 21 m²/226 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room Non Smoking
...
  • Room size: 29 m²/312 ft²
  • Nature view
  • 2 queen beds
Enter dates to see prices
Standard Twin Room - Adult Only, Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • Nature view
  • 2 semi double beds
Enter dates to see prices
Standard Twin Ground Floor
...
  • Room size: 24 m²/258 ft²
  • Nature view
  • 2 semi double beds
Enter dates to see prices
Standard Double Room (Stairs Use Only) (No Smoking)
...
  • Room size: 21 m²/226 ft²
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 27 m²/291 ft²
  • 2 queen beds
Enter dates to see prices
Twin Room
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices
Double Room
...
  • Room size: 21 m²/226 ft²
  • 1 queen bed
Enter dates to see prices
Fourth Room
...
  • Room size: 48 m²/517 ft²
  • 2 queen beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Yufuin Forest Terrace Hotel & Spa?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Yufuin Forest Terrace Hotel & Spa?

For those who wish to drive their own cars, Yufuin Forest Terrace Hotel & Spa has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel.

What is the smoking policy at Yufuin Forest Terrace Hotel & Spa?

Yufuin Forest Terrace Hotel & Spa does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Yufuin Forest Terrace Hotel & Spa?

Kamenoi Bus is the closest train, metro, or bus station, about 1.2 km away from Yufuin Forest Terrace Hotel & Spa.

What restaurants are nearby Yufuin Forest Terrace Hotel & Spa?

Restaurants including Sabo Kazeyobi, Living Cafe Arden and Chacha are popular in Yufuin Forest Terrace Hotel & Spa’s neighborhood which is known as Yufu.

What popular shopping places are close to Yufuin Forest Terrace Hotel & Spa?

Located in the Yufu area, Yufuin Forest Terrace Hotel & Spa is close to great shopping choices like Aizukushi Yasugata, Garasu no Mori and Holidays.

What are popular attractions near Yufuin Forest Terrace Hotel & Spa?

Guests at Yufuin Forest Terrace Hotel & Spa can easily visit Yunotsubo Kaido, Sagiridai Observatory and Yufuin Basin located in the Yufu area.

What popular natural sightseeing spots are close to Yufuin Forest Terrace Hotel & Spa?

Yufuin Forest Terrace Hotel & Spa is located in the Yufu area, which is famous for natural sightseeing destinations such as Mt. Yufu, Tsukahara Highland and Yufugawa Valley.

See map

Explore the neighborhood

What people love about Yufuin Forest Terrace Hotel & Spa

  • 9.2

    Exceptional
    Cleanliness

    "Very clean."

    Sze

    |

    December 12, 2019

  • 9.6

    Exceptional
    Spaciousness

    "Large space, cozy room, private hot spring room!"

    Wenjia

    |

    November 29, 2019

  • 9.6

    Exceptional
    Breakfast

    "Very helpful staff, especially Ken Room is comfortable & good size Impressed with the quality of breakfast & dinner"

    Soh

    |

    September 8, 2019

Property ranking|Compared to 319 Yufu properties
See all rankings
Service score
9.8/10
Value for money score
9.2/10
Cleanliness score
9.6/10
Couples review score
9.1/10
Better than
95
%
of Yufu properties
Better than
93
%
of Yufu properties
Better than
92
%
of Yufu properties
Better than
81
%
of Yufu properties
Overall rating:

9.2

Exceptional
370 reviews
Cleanliness
9.5
Facilities
9.3
Location
8.0
Read all reviews >
More about Yufuin Forest Terrace Hotel & Spa

More about Yufuin Forest Terrace Hotel & Spa

Yufuin Forest Terrace Hotel & Spa

Get into the excitement of all great offerings in Yufu as well as its surrounding adventures with a stay at Yufuin Forest Terrace Hotel & Spa. Only 3.1 km from Mt. Yufu, Yufuin Forest Terrace Hotel & Spa is your ideal escape into a vacation away from the city.
Yufuin Forest Terrace Hotel & Spa offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes.
The hotel even offers a fireplace for a warm atmosphere on chilly nights. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms. The hotel also provides guests with a refrigerator, a coffee or tea maker, instant coffee and instant tea in some rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Yufuin Forest Terrace Hotel & Spa has vending machines for 24-hour available light snacks and/or drinks.


Around the property

Yufuin Forest Terrace Hotel & Spa is the perfect spot to explore Yufu's fascinating cultural sights and attractions. Photograph yourself in front of Sagiridai Observatory located 4.3 km away, which people travel great distances to see.


Reasons to stay here

Rooms here are cheaper than 97% of accommodations in the city.
Past guests rate facilities here higher than 94% of the city's accommodation.
This hotel stands out for its staff and service, scoring higher than 94% of the city's accommodation.

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Amenities and facilities

Exceptional
Facilities

9.3

Most talked about facilities

Food & Dining

7 mentions

Breakfast

6 mentions

Housekeeping

3 mentions

Taxi

1 mention

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean
Internet access
  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
Cleanliness and safety
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Daily housekeeping
  • Elevator
  • Fireplace
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
Access
  • Pets allowed
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Complimentary tea
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Heating
  • Hot spring access
  • Linens
  • Mirror
  • Non-smoking
  • Open air bath privileges
  • Refrigerator
  • Shower
  • Slippers
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wake-up service

Food and dining

Breakfast options
  • American

Location

928 Kawakita, Yufuin-cho, Yufu, Yufu, Japan, 879-5114
Excellent
Location

8

Airports
  • Oita Airport (OIT)
    44.2 km 49 min drive
  • Kumamoto Airport (KMJ)
    64.7 km 2.2 hour drive
Public transportation
  • Kamenoi Bus
    1.3 km
  • Yufuin Train Station
    1.8 km
Hospital or clinic
  • Minami Yufu Clinic
    1.3 km
Convenience store
  • Lawson
    2.0 km
Cash withdrawal
  • ATM
    1.7 km

What's nearby

Popular landmarks
  • Michi-no-Eki Yufuin
    820 m
  • Unaki Hime Shrine
    2.8 km
  • Yunotsubo Kaido
    2.8 km
  • Kyushu Yufuin Folk Craft Village
    2.8 km
  • Showa Retro Park Yufuin Showakan -ALWAYS-
    2.9 km
  • Yufuin Basin
    3.1 km
  • Yufuin Chagall Museum
    3.1 km
  • Mt. Yufu
    3.1 km
  • Tenso Shrine
    3.2 km
  • Sagiridai Observatory
    4.3 km
Nearby landmarks
  • Iwashita Collection
    510 m
  • Michi-no-Eki Yufuin
    820 m
  • Kamenoi Bus
    1.3 km
  • Minami Yufu Clinic
    1.3 km
  • Aizukushi Yasugata
    1.4 km
  • Garasu no Mori
    1.4 km
  • Holidays
    1.4 km
  • Yufukogen Golf Club
    1.7 km
  • Yufuin Post Office
    1.8 km
  • Yufuin Train Station
    1.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Guests must inform the property of each guest’s gender so that proper room amenities can be set up.
  • Dinner must be reserved 24 hours in advance due to dinner preparation. Otherwise, dinner will not be served.
  • Extra fees as mentioned will be collected at the property.
  • Guests who reserved a room with dinner must check in before 05:30 PM or dinner cannot be served and no refund provided.
  • Children under 13 years are allowed to stay in Standard Twin Ground Floor only.
    If a booking with children is not a Standard Twin Ground Floor room, the hotel has the right the change the booking to such a room with additional charge.
    If the booking doesn't include children and there are children present upon arrival, the hotel will change the booking to Standard Twin Ground floor with additional charge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until17:30
  • Check-out from08:00
  • Check-out until11:00
Getting around
  • Distance from city center7 km
Extras
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsYES
  • Number of floors2
  • Number of rooms 16
  • Room voltage100
  • Year property opened1995
  • Most recent renovation2014
Parking
  • Daily parking fee0 JPY

Reviews of Yufuin Forest Terrace Hotel & Spa from real guests

Provided by verified guests of Agoda
9.2
/
10
Exceptional
Cleanliness9.5
Facilities9.3
Location8.0
Service9.8
Value for money9.2
High score for Yufu
Rating
9+ Exceptional (160)
8-9 Excellent (34)
7-8 Very Good (13)
6-7 Good (3)
<6 Below Expectation (5)
Time of the year
Mar - May (61)
Jun - Aug (36)
Sep - Nov (53)
Dec - Feb (65)
All guests (370)
All room types
All languages

Show reviews that mention 

Showing 215 verified guest comments
12345
10.0
Exceptional
Sterling from South Korea
Couple
Standard Double Room - Adult Only, Non-Smoking
Stayed 1 night in September 2018

Definitely want to visit again!”

To be completely honest, staying at the Yufuin Forest Terrace Hotel & Spa set the bar so high that it's proving very difficult to plan a trip to northern Japan. For my second trip to Japan, my family and I are going to the Tokyo area and it has been exceedingly difficult to find anything that will give us such a memorable experience as our stay in Yufuin... and I've been searching for several weeks. The private onsen, attentive staff, ease of booking, checking in, leaving, the wonderful room and clean assortment of many different colors and designs of yukata... our stay was simply magical. In fact, I completely forgot to write our review after we stayed and, while planning our second trip to Japan, my stay was so wonderful that here I am, writing a review just because this place deserves it and then some! Thank you for the truly wonderful experience!!! We'd love to come back! Yujeong: "Everyone here was so considerate and sweet :D I wish we could have taken a picture with them."

Reviewed January 05, 2019

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Dear Sterling, Thank you for coming to and staying at the Yufuin Hotel Morino Terrace among so many accommodations around this area. We really and heartily appreciate your wonderful feedback on our hotel. What a beutiful review you gave us. It may bring the bar up for us too(^-^). I'm just kidding! We will keep working hard not to betray your expectation and your beutiful review. We all hope your stay in our hotel became one ofthe best stay in your life, and also hope you made the great memory in our hotel. It has been a few monthes; however, you still remember our hotel and gave the feedback. We really appreciate it. We will be waiting for you to come back to visit us again. You are always welcome(^-^). Finally, thank you very much for spending your precious time to put such a fantastic review. We really appreciate it. Sincerely, Yufuin Hotel Morino Terrace

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Yufuin Forest Terrace Hotel & Spa
10.0
Exceptional
Chia
Family with young children
Standard Twin Ground Floor
Stayed 1 night in October 2019

Everything is perfect especially the staff always nice to the guests!”

This hotel must be the reason as we come back again.

Reviewed October 06, 2019

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Dear Chia, Thank you for staying at the Yufuin Hotel Morino Terrace among so many accommodations around this area. We really appreciate your feedback on our hotel. How can we express our appreciation to you! Your review really encourage us to make our hotel and service better(^-^). Yes! Please come back to see us. You are always welcome. We hope you had the fantastic time and made the unforgettable memory in our hotel. Finally, thank you for spending your precious time to put such a nice review. We heartilly appreciate that. Sincerely, Yufuin Hotel Morino Terrace

Responded November 09, 2019
Yufuin Forest Terrace Hotel & Spa
9.6
Exceptional
Phei from Malaysia
Group
Standard Twin Ground Floor
Stayed 1 night in March 2019

Suitable for self drive travel”

nice and cozy hotel with great service, especially from their staff S Aoki. There are 1 public onsen with one indoor and 2 outdoors, the view is fantastic. There are also 3 private onsens for you to reserve. We really enjoy and soak into the nature of the outdoor onsen which are facing all the tall trees. A lovely hotel.

Reviewed March 18, 2019

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Dear Phei, Thank you for staying at the Yufuin Hotel Morino Terrace among so many accommodations around this area. We really appreciate your feedback on our hotel. We also appreciate the compliment to our staff "Aoki"(^-^). He said thank you very much to you. Apprently, you enjoyed our hot springs very much. We hope you made the great memory in our hotel and Yufuin. We will keep improving our hotel and service, so please come back to visit us. Finally, thank you very much for spending your precious time to put such a nice review. We really appreciate it. Sincerely, Yufuin Hotel Morino Terrace

Responded March 27, 2019
Yufuin Forest Terrace Hotel & Spa
10.0
Exceptional
Yuk from Hong Kong SAR, China
Group
Standard Twin Ground Floor
Stayed 1 night in April 2019

very good”

good place, good service, and good food. the staff are just like Japanese comic characters

Reviewed April 22, 2019

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Dear Yuk, Thank you for staying at the Yufuin Hotel Morino Terrace among so many accommodations around this area. We really appreciate your feedback on our hotel. We are really happy that you apparently had the great time in our hotel. Thank you for the compliments to our foods and staff. All of our staff really thank to you. It really encourege us. We were talking about the Japanese comic characters we look like. Please let us know who that is. We will keep improving our hotel facilities and service to welcome you again, so please come back to see us again! At that time, please let us know the Japanese comic characters(^-^). Finally, thank you for spending your precious time to put such a nice review. We heartily appreciate it. Sincerely, Yufuin Hotel Morino Terrace

Responded May 09, 2019
Yufuin Forest Terrace Hotel & Spa
10.0
Exceptional
Yuk from Hong Kong SAR, China
Group
Standard Twin Ground Floor
Stayed 1 night in April 2019

very good”

good place, good service, and good food. the staff are just like Japanese comic characters

Reviewed April 22, 2019

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Dear Yuk, Thank you for staying at the Yufuin Hotel Morino Terrace among so many accommodations around this area. We really appreciate your feedback on our hotel. We are really happy that you apparently had the great time in our hotel. Thank you for the compliments to our foods and staff. All of our staff really thank to you. It really encourege us. We were talking about the Japanese comic characters we look like. Please let us know who that is. We will keep improving our hotel facilities and service to welcome you again, so please come back to see us again! At that time, please let us know the Japanese comic characters(^-^). Finally, thank you for spending your precious time to put such a nice review. We heartily appreciate it. Sincerely, Yufuin Hotel Morino Terrace

Responded May 09, 2019
Yufuin Forest Terrace Hotel & Spa
9.6
Exceptional
Soh from Singapore
Couple
Standard Double Room - Adult Only, Non-Smoking
Stayed 2 nights in September 2019

Unforgettable & exceptional stay”

Very helpful staff, especially Ken Room is comfortable & good size Impressed with the quality of breakfast & dinner

Reviewed September 08, 2019

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Dear Soh, Thank you for choosing the Yufuin Hotel Morino Terrace among so many accommodations around this area. We really appreciate you fantastic feedback on our hotel. Thank you for the compliments to us. I really appresiate your complimental words to me(^-^). We will keep working hard to improve our hotel facilities and service to have you back here! We hope you had the great time and made the fantastic memory in our hotel and Yufuin. Finally, thank you for spending your precious time to put such a nice review. We heartily apprecite it. Sincerely, Yufuin Hotel Morino Terrace

Responded September 22, 2019
Yufuin Forest Terrace Hotel & Spa
10.0
Exceptional
Ho from Hong Kong SAR, China
Couple
Standard Twin Ground Floor
Stayed 1 night in June 2019

Exceptional”

Friendly staff & excellent environment. A highly recommended hotel.

Reviewed June 14, 2019

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Dear Ho, Thank you for staying at the Yufuin Hotel Morino Terrace among so many accommodations aroun this area. We really appreciate your feedback on our hotel. All of our staffs are really thankful about the compliments you gave to pur hotel and staffs. We all hope you had the great time and made the wonderful memory in our hotel and Yufuin. We will keep working hard to improve our hotel facilities and service to welcome you again in the future. Please come back here in different seasons. Finally, thank you very much for spedning your precious time to put such a nice review. We heartily appreciate it. Sincerely, Yufuin Hotel Morino Terrace

Responded July 06, 2019
Yufuin Forest Terrace Hotel & Spa
9.2
Exceptional
Daeun from South Korea
Solo traveler
Standard Double Room - Adult Only, Non-Smoking
Stayed 2 nights in July 2019

Highly recommend for a solo traveller”

Western-styled mansion with common/private hot springs. English-speaking kind staffs. Free transport service from/to Yufuin Station. Mostly local visitors than tourists. Quiet but not soundproof. Highly recommend for a solo traveller seeking a quiet place with a hot spring. Not suitable for family with a young child or any big group of friends or family.

Reviewed July 05, 2019

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Dear Daeun, Thank you for staying at the Yufuin Hotel Morino Terrace among so many accommodations around this area. We really appreciate your feedback on our hotel. All the staffs really thank for such a precise review our our facilities. We also thank for the compliments you gave to us. How was your stay in our hotel over all? We hope you had the great time and made the fantastic memory in our hotel and Yufuin. We will keep improving our hotel facilities and service, so please come back if you want to reluxe again(^-^). Finally, thank you very much for spending your precious time to put such a nice review. We heartily appreciate that. Sincerely, Yufuin Hotel Morino Terrace

Responded July 26, 2019
Yufuin Forest Terrace Hotel & Spa
9.6
Exceptional
Wenjia from Taiwan
Solo traveler
Standard Double Room - Adult Only, Non-Smoking
Stayed 2 nights in November 2019

Very impressive!”

large space, cozy room, private hot spring room! Recommend!

Reviewed November 29, 2019

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Dear Wenjia, Thank you for staying at the Yufuin Hotel Morino Terrace among so many accommodations around this area. We really appreciate your feedback on our hotel. Thank you for the recommendation of our hotel to everybody! We hope you enjoyed your stay and made the fantastic memory. We will keep working hard to improve our hotel and service to welcome you again. Please come back to see us if you get a chance. Finally, thank you for spending your precious time to put such a nice review. We heartily appreciate that. Sincerely, Yufuin Hotel Morino Terrace

Responded January 12, 2020
Yufuin Forest Terrace Hotel & Spa
9.2
Exceptional
Sze from United States
Couple
Standard Double Room - Adult Only, Non-Smoking
Stayed 2 nights in December 2019

Nice staff”

The staff speak good English especially Ken. Very clean. Great value.

Reviewed December 12, 2019

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Dear Sze, Thank you for staying at the Yufuin Hotel Morino Terrace among so many accommodations around this area. We really appreciate your feedback on our hotel. Thank you for the complimental word! We will practice our English more to communicate with our customers. How was your stay in our hotel? We hope you had the great time and made the fantastic memory! We will keep working hard to improve our hotel and service, so please come back to see us again. Finally, thank you for spending your precious time to put such a nice review. We really appreciate that. Sincerely, Yufuin Hotel Morino Terrace

Responded January 25, 2020
Yufuin Forest Terrace Hotel & Spa
8.8
Excellent
Siu from Hong Kong SAR, China
Family with young children
Standard Twin Ground Floor
Stayed 1 night in December 2018

extraordinary experience ”

Super friendly staff, very nice facilities. We ordered the hotel dinner, the food is great!

Reviewed April 11, 2019

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Dear Siu, Thank you for staying at the Yufuin Hotel Morino Terrace among so many accommodations around this area. We really appreciate your feedback on our hotel. Thank you for the compliments to our foods. We are very happy that you enjoyed our dinner.We also hope that we were not to friendly to you(^-^).We will keep improving our hotel and service, so please come back to visit us again. Finally, thank you for spending your precious time to put the review. We really appreciate it. Sincerely, Yufuin Hotel Morino Terrace

Responded April 23, 2019
Yufuin Forest Terrace Hotel & Spa
8.0
Excellent
SHUK from Hong Kong SAR, China
Group
Deluxe Twin Room Non Smoking
Stayed 1 night in October 2019

The best staff and nice food”

The staff there are the best I’ve ever met in Japan. Once I got there, I found there’s no elevator while I got an elderly who was not capable to walk upstairs. The staff arranged another room on the ground floor to us fast. And during the whole time in the hotel, staff there were so nice and willing to share with us about their Japanese culture. Food was great too. A good place to experience a Japanese plus western lifestyle. Private onsen there is so enjoyable too.

Reviewed October 09, 2019

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Dear Shuk, Thank you for choosing the Yufuin Hotel Morino Terrace among so many accommodations around this area. We really appreciate your feedback on our hotel. All the staff heartily thank for all the compliments you gave to us and our hotel. We hope you and your mother had the great time in our hotel. We will keep working hard to improve our hotel facilities and service to welcome you again! We hope you enjoyed the entire travel in Japan too. Finally, thank you for spending your precious time to put such a nice review. We really appreciate that. Sincerely, Yufuin Hotel Morino Terrace

Responded December 15, 2019
Yufuin Forest Terrace Hotel & Spa
8.0
Excellent
jeeyoung from South Korea
Couple
Standard Twin Ground Floor
Stayed 2 nights in January 2019

Mr. Aoki san, Thank you for your kindness.”

If I would visit yufuin again, I will stay here again. Every environment including private hot spring is exellent and attractive, especially I really appreciate Mr. Aoki san for his warmness.

Reviewed February 03, 2019

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Dear Jeeyoung, Thank you for choosing the Yufuin Hotel Morino Terrace among so many accommodations around this area. We really appreciate your feedback on our hotel and staff. Apparently, you did enjoy our hot springs. We also appreciate your compliment to our staff "AOKI"(^-^). Please come back to see him again! We hope you enjoyed our hotel and made the unforgettable memory in our hotel. We will keep improving our hotel and service to welcome you again. Finally, thank you for spending your precious time to put the review. We really appreciate that. Sincerely, Yufuin Hotel Morino Terrace

Responded February 28, 2019
Yufuin Forest Terrace Hotel & Spa
9.2
Exceptional
Ling from Hong Kong SAR, China
Couple
Standard Twin Ground Floor
Stayed 1 night in April 2018

Excellent service and environment”

The hotel is good for tourists who drive, it is just a few kilometres from the famous Yufuin town. The hotel is very clean and new. The receptionists can speak very fluent and clear English, and are EXTREMELY helpful and nice. The hotel is just within a forest, you can feel the peace surrounding you. The restaurant with nice forest view and the excellent breakfast are all above my expectation given very friendly room rate.

Reviewed April 05, 2018

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Dear Ling, Thank you for choosing the Yufuin Hotel Morino Terrace among so many accommodations around this area. We really appreciate your complimentary feedback. All the staff are very thankful about the precise and heartful word you gave to us. It really encourages us to work harder to improve our service and hotel even more. We hope you had the great time and made the precious memory in our hotel and Yufuin. Please come back to visit us again. Finally, thank you very much for spending your precious time to put the review. We sincerely appreciate that. Best Regards, Yufuin Hotel Morino Terrace

Responded April 15, 2018
Yufuin Forest Terrace Hotel & Spa
9.2
Exceptional
Yuen from China
Couple
Standard Double Room - Adult Only, Non-Smoking
Stayed 1 night in January 2018

Exceptional”

Thanks for my sister choosing this hotel, it is absolutely worth the value! This special hotel has its character, as well as all the friendly staff! We enjoy the service from the picked up at train station Mr Ken San, then the big smiling face Ms Yukiko at front office. also the multifunction Mr Taku, he was the one introduce the hotel, then became our waiter at the evening dinner, then became our driver to drop off us at train station! Other than the excellent service. The best part at this hotel was the private hot spring, & choice of bathrobe for the lady, my sister & I could choose the color that we like! Once again, thanks for The memorable stay! Definitely will suggest this hotel to the one who will go to Yufuin:)

Reviewed January 28, 2018

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Dear Yuen Thank you for choosing the Yufuin Hotel Morino Terrace out of so many accommodations around this area. We really appreciate your complimentary feedback. We don't know how to thank for your words of praise to our staff and hotel facilities. Didi you have fun? We hope you made the unforgettable memory in our hotel and Yufuin. We only have a few staff in our hotel. Therefore, each one of us have to do so many tasks(^-^) We hope there were nothing inconvenience to you during your stay. Your words of praise give our staff so much power to work harder to improve our service and hotel. Please come to visit us again. Finally, thank you for spending your precious time to put the review. Sincerely, Yufuin Hotel Morino Terrace

Responded March 17, 2018
Yufuin Forest Terrace Hotel & Spa
8.8
Excellent
CHI from Hong Kong SAR, China
Group
Standard Twin Ground Floor
Stayed 1 night in May 2018

Great Experience and the Staffs are Excellent”

Enjoy and relax in living in Yufuin Forest Hotel and staffs are nice to explain all the hotel facilities kindly to the customers. :) The chauffeur services could not be reserved on web but only via. telephone. :(

Reviewed August 16, 2018

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Dear CHI, Thank you for choosing the Yufuin Hotel Morino Terrace among so many accommodations in Yufuin. We really appreciate your feedback. How was your stay in our hotel. We hope you enjoyed it very much. Thank you for the compliments to our staff. It really encourage us to perform better. Shuttle bus may be able to reserve by the email as well but not through the web. We applogize for your inconvenience. After all, we hope you made the good memory in our hotel and thank for spending your precious time to put the review. We hope to see you again. Sincerely, Yufuin Hotel Morino Terrace

Responded August 22, 2018
Yufuin Forest Terrace Hotel & Spa
9.2
Exceptional
Yap from Malaysia
Couple
Standard Twin Room - Adult Only, Non-Smoking
Stayed 1 night in March 2018

Top notch service and facilities a traveler can dream for!”

Apart from its location which is 10mins car ride from Yufuin town centre, this hotel has every other facilities a couple traveler can dream for - the private onsen, a leisure rest room, a typical English house with Butler service.. moreover, they provide Yukata and Japanese wooden sandals for those who like to have a taste of the local culture.. highly recommended for the great service and hospitality from the staff. (I learnt that they don't accept tips when I tried to offer them for the great hospitality) Best stay of my 1 week vacation in Japan!

Reviewed March 21, 2018

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Dear Yap, Thank you for choosing the Yufuin Hotel Morino Terrace among so many accommodations around this area. We don't have the words to thank for your sincere feedback. We really appreciate your compliment to our hotel and staff. How was your stay in our hotel. We hope you made the unforgettable memory, and we could help to make that. Your compliment really encourage us to work harder to improve our hotel facilities and service even more. Please come to visit us again in the future. I have never been to Malaysia. One day, I want to visit the coutry you were from(^-^). Finally, thank you for spending your precious time to put such a wonderful review. We really appreciate it. Sincerely, Yufuin Hotel Morino Terrace

Responded April 08, 2018
Yufuin Forest Terrace Hotel & Spa
10.0
Exceptional
Akiko from Japan
Couple
Standard Twin Ground Floor
Stayed 1 night in April 2016

Great Place to stay in Yufuin”

The hotel was great value and really enjoyed our stay would recommend families and couples.Excellent service from hotel staff for very attentive friendly helpful efficient and knowledgeable. The hotel was at great location with beautiful mountain view and garden, wonderful meal, outside bathroom, good facilities. This is not Japanese style hotel but you can enjoy everything in Yufuin.

Reviewed May 23, 2016

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Akiko 様、  この度は数あるお宿の中から湯布院ホテル森のテラスを選んで頂き、またご滞在頂き誠にありがとうございます。ご返信が遅くなって大変申し訳ありません。ホテルにご滞在中はご不便はありませんでしたでしょうか。書き込みの通り楽しんで頂けていたら幸です。ホテルスタッフを始め、お食事、温泉、ロケーションにまで身に余るお言葉を頂戴してオーナー始め、スタッフ一同大変励みになります。これからもAkiko様から頂いた心温まるお言葉に恥じぬようスタッフ一丸となってより一層のサービス向上を目指してまいりますのでまた湯布院へお越しの際は、お立ち寄り頂ければと思います。この度は貴重な時間を割いて頂き、ご投稿して下さり本当にありがとうございました。                                              湯布院ホテル森のテラス

Responded November 26, 2017
Yufuin Forest Terrace Hotel & Spa
9.6
Exceptional
Melanie from United Kingdom
Solo traveler
Standard Double Room - Adult Only, Non-Smoking
Stayed 3 nights in June 2018

English country style and exquisite Japanese service and scenery ”

This hotel is exceptional. Its style is like an English country idyll and it is cosy and comfortable. The staff are wonderful. The meals are delicious. Add to all this a very nice onsen and a location tucked into the woods in the spectacular Yufuin valley and you have a very special experience. I felt very comfortable here as a solo traveller and it would also be a lovely place for a romantic weekend. It’s a little way out from the main tourist attractions but once you’ve got your bearings it’s not a problem at all.

Reviewed June 24, 2018

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Dear Melanie, Thank you for choosing the Yufuin Hotel Morino Terrace among so many accommodations in Yufuin. We really appreciate your feedback on our hotel. We don't know how to express our appreciation to you compliment to us. We hope you enjoyed and made the unforgettable memory in our hotel and Yufuin. We assume it is about the time for you to going back to your country. We hope your trip in Japan have gone really well after you left our hotel. We were also very happy to have the customer like you. We promise to keep improving our hotel and service, so please come to visit us when you come back to somewhere around this area. Finally, we sincerely appriciate you for such a beautiful review. Thank you so much for coming. Sincerely, Yufuin Hotel Morino Terrace

Responded July 08, 2018
Yufuin Forest Terrace Hotel & Spa
10.0
Exceptional
CLARK from United States
Solo traveler
Standard Twin Ground Floor
Stayed 1 night in October 2017

Delightful hotel in a quiet setting ”

I have only praise for this super tranquil hotel. Although I was only able to stay a day, I was impressed by its facilities, staff and the beauty of its onsens. I would return without hesitation in order to enjoy an escape from the more commercial area of Yufuin.

Reviewed October 31, 2017

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Dear Clark, Thank you for choosing the Yufuin Hotel Morino Terrace among so many accommodations around this area. We really appliciate for your compliment to our hotel and staff. Your ward of praise really encourages us to improve our hotel and service more. Please come back to visit us again when you are coming back to this area. We hope you made the great memory in our hotel and our city, Yufuin. Finally, thank you very much for spending your precious time to put the feedback. We really appriciate for that. Sincerely, Yufuin Hotel Morino Terrace

Responded January 13, 2018
Yufuin Forest Terrace Hotel & Spa
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