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ZEN Rooms Bukit Merah
ZEN Rooms Bukit Merah
ZEN Rooms Bukit Merah
ZEN Rooms Bukit Merah
ZEN Rooms Bukit Merah
ZEN Rooms Bukit Merah
ZEN Rooms Bukit Merah

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7.2

Very good

106 reviews

106 reviews

Housekeeping3
24-hour front desk1
See map

6.9

Good

Location rating score

Parking
FREE
Popular landmarks
Chinatown 2.1 km
Orchard Road 3.4 km
Sands Skypark Observation Deck 4.0 km
Singapore Flyer 4.3 km
Cloud Forest 4.4 km
National Orchid Garden 4.6 km
Singapore Botanic Gardens 4.8 km
Gardens By The Bay East 5.0 km
Night Safari 15.1 km
Singapore Zoo 15.1 km
Nearby landmarks
Dong Yue Miao 140 m
Bukit Purmei Hillock Park 410 m
Church of St Teresa 450 m
Mao Medical Center & Surgery 700 m
Parking B 740 m
Silat Road Sikh Temple 740 m
Mesjid Temenggong Daeng Ibrahim 740 m
Car Park 880 m
Singapore Cable Car 920 m
Altivo & Glass Bar 930 m

ZEN Rooms Bukit Merah

512 Kampong Bahru Road, near Chinatown, Chinatown, Singapore, Singapore, 099448 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Chinatown part of Singapore, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and spa on-site.

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Highlights

Check-in [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Fitness center

Elevator

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling."

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Contactless check-in/out

Fitness center

Spa

Restaurants

Smoke-free property

Your dates are popular among travelersUsers are booking a place in Singapore every 1 minutes on Agoda.com
Value for money7.5
Location rating6.9
Nearest airportSeletar Airport (XSP)
Distance to airport16.6 km

Rooms available at ZEN Rooms Bukit Merah

Standard Double Room
...
  • Room size: 14 m²/151 ft²
  • Street view
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Superior Twin Room
...
  • Room size: 20 m²/215 ft²
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Superior Twin Room
...
  • Shower
  • 2 single beds
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Double Room 1 Bed
...
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    2 BEDS 2 TWIN BEDS
    ...
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      Double Bed Room (No Window,Area:14)
      ...
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        Superior
        ...
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          Room Premium
          ...
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            Room Assigned on Arrival
            ...
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              Room Superior
              ...
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                Frequently asked questions

                What time is check-in and check-out at ZEN Rooms Bukit Merah?

                Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

                How do I get to ZEN Rooms Bukit Merah?

                For those who wish to drive their own cars, ZEN Rooms Bukit Merah has a car park right on site for maximum convenience. Parking is free for guests.

                What is the smoking policy at ZEN Rooms Bukit Merah?

                ZEN Rooms Bukit Merah does not permit smoking in any of its rooms or indoor areas.

                What is the closest train, metro, or bus station to ZEN Rooms Bukit Merah?

                The closest train, metro, or bus station to ZEN Rooms Bukit Merah is Tiong Bahru MRT Station, 1.5 km away.

                What restaurants are nearby ZEN Rooms Bukit Merah?

                ZEN Rooms Bukit Merah is located in Chinatown, famous for good restaurants such as Lor Mee, Master Prata SG and Phat Thai Thai Food.

                What popular shopping places are close to ZEN Rooms Bukit Merah?

                Shopping options in ZEN Rooms Bukit Merah’s Chinatown neighborhood include Maxwell Food Centre, Sana Gallery and Woods in the Books.

                What are popular attractions near ZEN Rooms Bukit Merah?

                ZEN Rooms Bukit Merah is located in Chinatown area, which is famous for attractions such as Chinatown, Buddha Tooth Relic Temple and Museum and Chinatown Heritage Centre.

                What popular natural sightseeing spots are close to ZEN Rooms Bukit Merah?

                ZEN Rooms Bukit Merah is located within Chinatown, which makes it conveniently close to natural sights including Big Tree, Ficus and Another Tree Beside Big Tree.

                Show more questions
                See map

                Explore the neighborhood

                What people love about ZEN Rooms Bukit Merah

                • 7.2

                  Very good
                  Spaciousness

                  "The hotel was ok overall, it was Zen Room that sucks big time!"

                  James

                  |

                  July 28, 2019

                • 8.4

                  Excellent
                  Staff 

                  "The ladies At the front desk were friendly."

                  Joshua

                  |

                  July 14, 2019

                • 8.4

                  Excellent

                  "The room are acceptable."

                  Cecilia

                  |

                  January 13, 2019

                Overall rating:

                7.2

                Very good
                106 reviews
                Cleanliness
                7.3
                Facilities
                6.6
                Location
                6.9
                Read all reviews >
                More about ZEN Rooms Bukit Merah

                More about ZEN Rooms Bukit Merah

                ZEN Rooms Bukit Merah

                Make everyday special with all that Singapore has to offer with a stay at ZEN Rooms Bukit Merah.
                Enjoy all that ZEN Rooms Bukit Merah has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. For guests arriving by car, parking is provided free of charge. For health reasons, smoking is not permitted anywhere inside the hotel.


                Dining and things to do

                A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
                Fill your days with the array of activities and facilities offered at ZEN Rooms Bukit Merah. A relaxing end to every day is possible with a visit to the spa, located right in the hotel. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


                Around the property

                Be sure to visit some of the city's popular sights during your stay in Singapore. Don't forget to stop by the most iconic landmark in the area, the famous Singapore Flyer just 4.3 km away. Be sure to visit Sands Skypark Observation Deck located 3.9 km away, an item on every checklist of those who travel to Singapore.


                Reasons to stay here

                Compared to the city's accommodation options, this hotel scored higher than 98% of them for food and dining.

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                Amenities and facilities
                Good
                Facilities

                6.6

                Most talked about facilities

                Housekeeping

                3 mentions

                Breakfast

                2 mentions

                Languages spoken

                • English
                • Chinese [Mandarin]

                Internet access

                • Free Wi-Fi in all rooms!

                Things to do, ways to relax

                • Fitness center
                • Spa

                Cleanliness and safety

                • Body thermometer
                • Cashless payment service
                • Daily disinfection in all rooms
                • Daily disinfection in common areas
                • Face coverings on staff
                • First aid kit
                • Hand sanitizer
                • Hot water linen and laundry washing
                • Hygiene certification
                • Physical distancing of at least 1 meter
                • Protective screens in common areas
                • Rooms sanitized between stays
                • Safe dining setup
                • Staff trained in safety protocol
                • Temperature check for guests and staff

                Dining, drinking, and snacking

                • Restaurants

                Services and conveniences

                • Contactless check-in/out
                • Elevator
                • Food delivery
                • Smoke-free property
                • Smoking area

                Access

                • Check-in [24-hour]
                • Front desk [24-hour]
                • Pets allowed

                Getting around

                • Car park [free of charge]
                • Car park [on-site]
                Location
                512 Kampong Bahru Road, near Chinatown, Chinatown, Singapore, Singapore, 099448
                Good
                Location

                6.9

                Airports

                • Seletar Airport (XSP)
                  16.6 km 22 min drive
                • Singapore Changi Airport (SIN)
                  20.9 km 22 min drive

                Public transportation

                • VivoCity
                  1.0 km
                • Harbour Front MRT Station
                  1.1 km 19 min walk

                Hospital or clinic

                • Mao Medical Center & Surgery
                  700 m

                Shopping

                • Orchard Road
                  3.4 km

                Convenience store

                • Iecon
                  310 m 3 min drive

                Cash withdrawal

                • ATM
                  280 m 6 min walk
                What's nearby

                Popular landmarks

                • Chinatown
                  2.1 km
                • Orchard Road
                  3.4 km
                • Sands Skypark Observation Deck
                  4.0 km
                • Singapore Flyer
                  4.3 km
                • Cloud Forest
                  4.4 km
                • National Orchid Garden
                  4.6 km
                • Singapore Botanic Gardens
                  4.8 km
                • Gardens By The Bay East
                  5.0 km
                • Night Safari
                  15.1 km
                • Singapore Zoo
                  15.1 km

                Nearby landmarks

                • Dong Yue Miao
                  140 m
                • Bukit Purmei Hillock Park
                  410 m
                • Church of St Teresa
                  450 m
                • Mao Medical Center & Surgery
                  700 m
                • Parking B
                  740 m
                • Silat Road Sikh Temple
                  740 m
                • Mesjid Temenggong Daeng Ibrahim
                  740 m
                • Car Park
                  880 m
                • Singapore Cable Car
                  920 m
                • Altivo & Glass Bar
                  930 m
                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Property policies
                Children and extra beds

                Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

                All children are welcome.

                Children 0-12 year(s)
                Must use an extra bed
                If you need an extra bed, it will incur an additional charge.
                Guests 13 years and older are considered as adults
                Must use an extra bed which will incur an additional charge.
                Others
                • The property does not provide breakfast on Sunday.
                • A cash security deposit of SGD 100 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
                • When booking more than 5 rooms, different policies and additional supplements may apply.
                Some helpful facts

                Check-in/Check-out

                • Check-in from14:00
                • Check-out until12:00

                Getting around

                • Travel time to airport (minutes)27

                The property

                • Number of rooms 12
                Property announcements

                Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.


                Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information.


                As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.


                The property does not accept a booking from Singapore residents for leisure purposes. Accommodation only available for Singapore residents with exigencies and urgent needs, and comply as per the current government guidelines. Please contact the property directly for more information.
                The property reserves the right of admission. Accommodation can be denied to guests who does not comply with the government regulations.

                Reviews of ZEN Rooms Bukit Merah from real guests

                Provided by verified guests of Agoda
                7.1
                /
                10
                Cleanliness7.3
                Facilities6.6
                Location6.9
                Room comfort and quality6.0
                Service7.4
                Value for money7.5
                High score for Singapore
                Rating
                9+ Exceptional (2)
                8-9 Excellent (5)
                7-8 Very Good (8)
                6-7 Good (6)
                <6 Below Expectation (13)
                Time of the year
                Mar - May (8)
                Jun - Aug (8)
                Sep - Nov (7)
                Dec - Feb (11)
                All guests (94)
                All languages

                Show reviews that mention 

                Showing 34 verified guest comments
                12
                8.4
                Excellent
                Joshua from Australia
                Business traveler
                Room Superior
                Stayed 3 nights in July 2019

                Pillow was good ”

                Asked for double bed but got two singles , as I was travelling alone I didn’t bother disputing it . They probably would have honoured my booking . The ladies At the front desk were friendly. The house keeper was very happy and friendly as well .

                Reviewed July 15, 2019

                See room deals

                8.4
                Excellent
                Cecilia from Singapore
                Couple
                Stayed 1 night in December 2018

                Good”

                the staffs are very friendly. ample parking lots. near to vivo city. we were upgraded to superior room. the room are acceptable. but sad to say the aircon is not functioning well. was not cold at all. maybe is due to smoking room effect. anyway will visit again.

                Reviewed January 13, 2019

                See room deals

                7.2
                Very good
                James from Singapore
                Business traveler
                Standard Double Room
                Stayed 3 nights in July 2019

                Don't book from Zen!!!!”

                My first and very last time I'm booking rooms thru Zen. Worst experience ever. Everything went smoothly with the online booking with confirmation sent to me and when time to check in, Hotel doesn't have any record of my booking and staff have to try very hard to contact t people from Zen which took ages. After finally contacted Zen, they gave me another choice of Hotel which I've no choice but to accept. But guess what? 5mins after I accept the change, I was informed that the hotel was fully booked!! Waited for another 15mins and was offered 2 choices of hotel which both are smacked right in the middle of the Red Light district which I have to choose 1, out of desperation then i chose 1 which when checked in, it was obvious that everyone smokes in the room and was a love motel that rent by the hours. I checked out the next day even though i booked it for 3 nights as it was really unbearable to stay for another night. The hotel was ok overall, it was Zen Room that sucks big time!

                Reviewed July 28, 2019

                See room deals

                6.8
                Good
                Yuli
                Group
                Standard Double Room
                Stayed 2 nights in August 2019

                Good”

                We got the midnight phonecall from the hotel staff asking about check-out confirmation. Is it right to call the guest during resting time?

                Reviewed August 21, 2019

                See room deals

                6.0
                Zacy from Singapore
                Couple
                Stayed 1 night in November 2018

                church bell”

                there's a church beside the hotel and expect to hear the bell rings at certain timing over the weekend.

                Reviewed November 13, 2019

                See room deals

                6.0
                Duncan from Malaysia
                Business traveler
                Stayed 4 nights in January 2019

                Its Ok”

                A little misrepresentation on the pictures and room sizes, but did its job

                Reviewed February 18, 2019

                See room deals

                5.2
                Ruquyah from Singapore
                Couple
                Stayed 3 nights in March 2019

                Above average”

                Value for money

                Reviewed March 16, 2019

                See room deals

                3.6
                Kurade from Singapore
                Business traveler
                Stayed 1 night in February 2019

                Complain ”

                I had a last moment confirmed reservation. But followed by an email which said “But” Later when I call your reception desk, they said “not confirmed”. When I call Agoda to refund my money, I receive shocking email which says “I already occupied the room 610 and I also checked out in the morning”. Utter nonsense fro. The hotel side. Disappointed and unhappy. Note: Stars only filled up as there was no option to submit review without filling up stars.

                Reviewed March 01, 2019

                See room deals

                9.2
                Exceptional
                Ashiela from Singapore
                Couple
                Stayed 1 night in January 2017

                The room is homey and the bed is fantastic!”

                The room looks like house room with a very cosy décor. The bed is huge and like a 5 star bed. Soft and I didn't want to get up. The tv is bad though. It needs to be fix. Overall a great stay and value for money. Will definitely stay here again.

                Reviewed March 02, 2017

                See room deals

                Dear Ashiela, Thank you very much for such a fantastic review! We're so proud that we could make you feel at home. We can assure you that we have fixed the tv following your feedback. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top rated budget hotel chain in Asia. See you again soon at ZEN Rooms! Kind regards, Annisa ZEN Rooms

                Responded September 15, 2017
                ZEN Rooms Bukit Merah
                8.4
                Excellent
                Chen from Malaysia
                Family with young children
                Stayed 1 night in July 2016

                Clean and comfortable”

                The room was clean and comfortable. Toilet is in excellent condition. Necessities were provided such as toothbrushes and i even received a complimentary toiletry bag with a small face towel. However the air-conditioning unit was too near the bed so it was difficult to control the temperature and fan speed as it was blowing too near. It either gets too cold or too hot.

                Reviewed July 14, 2016

                See room deals

                2.0
                Danny from Indonesia
                Solo traveler
                Stayed 2 nights in September 2016

                Appalling Service”

                I booked ZenRoom Bukit Merah (16 - 18 Septemebt) because I wanted to stay close by to Sentosa Island to explore the island. When I arrived at the ZenRooms Bukit Merah, the receptionist told me that they did not have any room for me and the ZenRooms had left the message for me to be sent to ZenRooms Joo Chiat they even told me that ZenRooms had told the reception at Zenrooms Joo Chiat to pay for my taxi fare. When I arrive at ZenRooms Joo Chiat, they did not have my booking there and nobody there can confirm about my booking. I then gave my Agoda Booking number, they said that they had technical problem and I had to wait for around 1 hour just to get the confirmation for the room. I had to speak to the Zenrooms officer for more than 5 times and I had to ask him to pass me on to his Manager in order to sort out my situation. At the end after very long wait I got a room in ZenRooms Joo Chiat without the reimbursment for my taxi fare of SGD 20. In total, I wasted more than 2 hours just to get settlled into the hotel room which I had already paid one day before. Again, in the morning when I wnet for breakfast, a staff of the hotel said that my accommodation did not include breakfast whilst as far as I know my booking at the ZenRooms Bukit Merah also include breakfast. What an appalling service. I can not believe this kind of service still happen in Singapore!!! Till this very time, no body from ZenRooms appologize to me. It is really sad to witness this kind of Service happen in Singapore which was very famous for effective and efficient service. I hope this kind of stuff would not be repeted again. For Agoda, please check the hotel you cooperating with. For it would taint your excellent service. It would be great if Agoda could investigate this issue.

                Reviewed September 19, 2016

                See room deals

                7.2
                Very good
                Chai from Malaysia
                Couple
                Stayed 1 night in February 2018

                It has everything you need”

                Quiet location, close to public transportation, the room is simple and provides everything you need, including a fridge. Drinking water is provided by a water refilling machine, which is great.

                Reviewed March 01, 2018

                See room deals

                Dear Chai, Thank you for taking the time to review you rstay with us! We are happy to know that you had a great stay with us! Low rates and constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. We look forward to see you again! Best regards, Bella

                Responded October 09, 2018
                ZEN Rooms Bukit Merah
                3.6
                HOCK from Malaysia
                Couple
                Stayed 1 night in January 2017

                Zen hotel ”

                When I booking the zen hotel throw Agoda on 17th 9pm ,received approved email , but around 10 somethings when I reach zen hotel they can't find my details, and tell me that no more room ! After hotel staff call to Agoda to inform hotel is fully booked! We need to wait until have guest check out only we can get the room ,and the room we get not up to our expectations , feel very disappointed

                Reviewed January 19, 2017

                See room deals

                Dear James, Thank you for sparing your time to write this review! We're sincerely sorry about the inconveience you experienced at the time of your stay, we can assure you that we have improved our allotment so this kind of experience will never happen again. As the top rated budget hotel network in Asia, at ZEN we always strive to provide a great customer experience at the lowest rates. Hoping to serve you again at our best! Kind regards, Annisa ZEN Rooms

                Responded September 15, 2017
                ZEN Rooms Bukit Merah
                6.4
                Good
                Ponlaphat from Thailand
                Business traveler
                Stayed 5 nights in April 2017

                Tiny room but very clean”

                The room was very clean and housemaid had cleaned the room very tidy every day. The location was not good for the subway but if you use Grab then no issue for you. Very close to Vivo City just 5 mins away by car.

                Reviewed May 31, 2017

                See room deals

                Dear Pitipong, Thank you for reviewing your stay! We're happy to have been able to gave you a comfortable stay while you were in Singapore. You can always ask our hotel staff for help if you need to use public transportations, it is our pleasure to help our guests. As the top rated budget hotel company in Asia, we pride ourselves in providing the best value-for-money stays. We look forward to see you again at ZEN Rooms! Kind regards, Annisa ZEN Rooms

                Responded September 15, 2017
                ZEN Rooms Bukit Merah
                6.4
                Good
                DONG from Singapore
                Solo traveler
                Stayed 1 night in December 2018

                Inconvenient location”

                Interior looks good enough for a Budget hotel, but the nearby transportation is poor, rather far from mrt and the bed isn’t comfortable, too soft. Little to none food locations nearby

                Reviewed December 09, 2018

                See room deals

                3.6
                Scott from Australia
                Business traveler
                Stayed 1 night in November 2017

                Terrible and misleading hotel ”

                Nowhere near chinatown, facilities are old and the room had a window that when opened looked at the buildings air con units. Cheap and nasty and misleading

                Reviewed November 18, 2017

                See room deals

                9.6
                Exceptional
                Cheryl from Singapore
                Couple
                Stayed 1 night in December 2017

                it's a decent room with a nice toilet and adequate facilities!”

                i don't know if the breakfast is free

                Reviewed December 09, 2017

                See room deals

                3.2
                Louis from United States
                Business traveler
                Stayed 1 night in April 2017

                Go elsewhere”

                Dismal rooms and a miserable setup for breakfast. Poor food offerings and an uncovered shelter from the rain. No room service and no restaurants in walking distance. A cab to Clark Quay is 15 SGD each way.

                Reviewed April 22, 2017

                See room deals

                Dear Louis, Thank you for sparing your time to write us a review! We're sorry to hear about the inconvenience duirng your stay with us. Please be assured that we have added more breakfast options to meet our guests varying taste. As the top rated budget hotel network in Asia, at ZEN we always strive to provide a great customer experience at the lowest rates. We look forward to serving you again at our best! Kind regards, Annisa ZEN Rooms

                Responded September 15, 2017
                ZEN Rooms Bukit Merah
                7.6
                Very good
                JINKUI from China
                Business traveler
                Stayed 1 night in April 2016

                value for money”

                value for money, clean...

                Reviewed May 21, 2016

                See room deals

                6.8
                Good
                Thanh from Vietnam
                Group
                Stayed 2 nights in September 2016

                Good”

                Everything is ok which makes our family satisfy

                Reviewed October 03, 2016

                See room deals

                12
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