要去马来西亚吗?预订前,请阅读所有最新旅行要求与限制。
ACES吉隆坡酒店 (ACES Hotel Kuala Lumpur)
ACES吉隆坡酒店 (ACES Hotel Kuala Lumpur)
ACES吉隆坡酒店 (ACES Hotel Kuala Lumpur)
ACES吉隆坡酒店 (ACES Hotel Kuala Lumpur)
ACES吉隆坡酒店 (ACES Hotel Kuala Lumpur)
ACES吉隆坡酒店 (ACES Hotel Kuala Lumpur)
ACES吉隆坡酒店 (ACES Hotel Kuala Lumpur)

已从收藏列表移除

7.7

还不错

238 份点评

238 份点评

客房清洁9
商店1
网络1
查看地图

8.2

棒棒哒

位置评分

位置很好 - (市中心内)
热门区域
超适合步行
停车服务
可提供
可步行抵达的地点
仙四师爷宫

60米

Chinese Wholesale Cheap Food

60米

Sin Sze Si Ya Temple

60米

茨厂街市场

70米

茨厂街

70米

热门地标
中国城

280米

吉隆坡雀鸟公园

1.0公里

Menara Kuala Lumpur

1.1公里

Jalan Alor

1.4公里

Pavilion Kuala Lumpur

1.9公里

距离最近的地标
Kheng Dental Surgery

Reggae Bar

90米

Maybank Forex Counter

140米

旧街场咖啡馆

160米

Syarikat M. S. Ally Sdn. Bhd.

160米

国人优选
2020年新建

ACES吉隆坡酒店 (ACES Hotel Kuala Lumpur)

Level 5, Kotaraya Complex, 10 Jalan Tun Tan Cheng Lock,, 唐人街, 吉隆坡, 马来西亚, 50050 - 查看地图

入住理想住宿,是美好旅程的必备要素。快来享受住宿提供的房内免费 Wi-Fi吧! 住宿位于唐人街的绝佳位置,让您轻松探索周遭景点。 离开前,别忘了探访知名的Petronas Twin Towers。 这家3星酒店提供餐厅,给您舒适难忘的入住体验。

重点设施

位于吉隆坡中心

24小时办理入住

近期建成

距离公交设施350米

(市中心内)

卫生优选
该住宿自行声明并确认其已采取相关卫生措施。了解详情
安全举措
员工安全培训
测量住客和员工体温
体温计
查看全部设施服务
防疫设备
免洗消毒洗手液
免费口罩
健康和医疗
急救药箱
医生/护士值班

设施服务

24小时前台

停车场

所有客房免费WiFi

行李寄存

取款服务

无接触入住/退房

商店

洗衣服务

这家住宿好抢手!

今天已有4人预订

性价比7.9
距市中心5km
位置评分8.2
最近机场苏丹阿都阿兹沙机场 (SZB)
距机场16.1公里

ACES吉隆坡酒店提供的房型

高级房 (Superior)
...
  • 客房面积:19 m²
  • 景观: 无窗
  • 1张大床 或者 2张单人床
输入日期查看房价
尊享房 (Premier)
...
  • 客房面积:21 m²
  • 景观: 无窗
  • 1张大床 或者 2张单人床
输入日期查看房价
家庭房 (Family Room)
...
  • 客房面积:31 m²
  • 禁烟房
  • 1张大床 和 2张单人床 或者 2张大床
输入日期查看房价
Aces套房 (Aces Suite)
...
  • 客房面积:31 m²
  • 淋浴
  • 2张单人床 和 1张特大床
输入日期查看房价
Aces Suite (Room Only)
...
  • 客房面积:28 m²
输入日期查看房价
高级双床间(无窗) (Superior Twin (No Window))
...
    输入日期查看房价
    Queen/Single Superior Room
    ...
      输入日期查看房价
      双床/双人间 (Twin/Double Room)
      ...
        输入日期查看房价
        高级房
        ...
          输入日期查看房价
          家庭间(无窗) (Family Room (No Window))
          ...
            输入日期查看房价

            常见问题

            ACES吉隆坡酒店入住和退房时间分别是几点?

            入住办理自14:00起, 退房时间至12:00止。您可以在预订时备注提早入住或延迟退房,具体安排视入住时的空房情况而定。住客在规定时间以外办理入住或退房需额外付费。 住客在入住前和退房后可在酒店寄存行李。 前台全天 24 小时开放。

            如何前往ACES吉隆坡酒店?

            ACES吉隆坡酒店内设停车场,供自驾前往的客人使用。

            ACES吉隆坡酒店是否提供早餐?

            儿童享用早餐需支付 19 MYR/人的额外费用(若房费不含)。

            ACES吉隆坡酒店允许吸烟吗?

            ACES吉隆坡酒店的所有客房均禁止吸烟,但允许在指定区域吸烟。

            离ACES吉隆坡酒店最近的火车、地铁或公交站是什么站?

            最近的火车、地铁或公交站是Pasar Seni,距离ACES吉隆坡酒店340米。

            ACES吉隆坡酒店附近有哪些餐厅?

            ACES吉隆坡酒店临近唐人街,附近有很多人气餐厅,例如Kedai Kopi Lai Foong、Lai Fong Hawker Centre和Million Castle Seafood Restaurant。

            ACES吉隆坡酒店附近有哪些热门购物地?

            ACES吉隆坡酒店位于唐人街,拥有Gilasco、Gadis Manis和Si Yuang Gallery等购物场所。

            ACES吉隆坡酒店附近有哪些热门景点?

            ACES吉隆坡酒店位于唐人街,该地区以中国城、吉隆坡纪念图书馆画廊和Merdeka Square等景点而闻名。

            显示更多问题
            查看地图

            周边吃喝玩乐

            “Battle 舞台”|吉隆坡7,095家住宿PK一下
            查看所有排名
            价格优惠力度
            二人结伴住客评分
            8.5/10
            清洁评分
            8.1/10
            性价比
            8/10
            更胜一筹
            98
            %
            吉隆坡住宿
            更胜一筹
            96
            %
            吉隆坡住宿
            更胜一筹
            93
            %
            吉隆坡住宿
            更胜一筹
            92
            %
            吉隆坡住宿
            总体评分

            7.7

            还不错
            238 份点评
            环境和清洁度
            8.0
            设施
            7.2
            位置
            8.2
            看全部点评 >
            关于ACES吉隆坡酒店

            关于ACES吉隆坡酒店

            ACES吉隆坡酒店

            ACES吉隆坡酒店位于城市正中心,可以轻松前往吉隆坡各个地方,让你在入住期间享受诸多便利。 入住ACES吉隆坡酒店,体验地道吉隆坡文化,距离著名的Petronas Twin Towers仅2.1公里。 ACES吉隆坡酒店位置便利,距Terminal Bersepadu Selatan仅7.6公里之遥,方便前往城市和参加各式一日游行程。
            ACES吉隆坡酒店为客人提供优质服务与设施,以便客人住得舒适、玩得开心。 住宿提供免费网络服务,入住期间上网无压力。 客人可以在酒店停车,非常方便。 为方便客人,酒店前台提供行李寄存。
            ACES吉隆坡酒店提供洗衣服务,喜欢的衣服可以穿不停! 享受每日客房服务在内的客房便利服务,放松身心,躺过假期。 出发前忘了带什么小东西?去便利店就可以买到,省时又省心。 为了客人的健康,酒店内各处均禁止吸烟。
            为了所有客人与员工的健康,客人仅可在指定吸烟区域吸烟。
            ACES吉隆坡酒店每间客房都配有家具和便利设施服务。 一些客房配备有空调和床单清洁服务,为您提供便利。 一些精选客房提供电视,为您提供娱乐项目。 不用担心口渴,因为一些客房内提供速溶咖啡和瓶装水。
            ACES吉隆坡酒店精选客房还在浴室里提供毛巾、吹风机和盥洗用品。


            餐饮及玩乐体验

            入住期间,在酒店众多的美食料理中选择你的每日三餐吧。
            ACES吉隆坡酒店提供丰富多样的娱乐休闲设施。 住宿设有公用休息室/电视室,和亲朋好友共度欢乐时光的同时,还能认识新朋友! 住宿设有商店,不用东奔西跑,就能购买补给品,或赶在旅行回家前,买些当地纪念品给自己留念或送给亲朋好友。


            住宿周边

            入住ACES吉隆坡酒店,享受吉隆坡带给你的大小精彩与趣味。 一定别错过1.1公里外的Menara Kuala Lumpur,这是吉隆坡最受游客追捧的热门打卡地。


            入住理由

            这家住宿的客房价格低于该市 97% 的住宿。
            这家住宿的房价非常实惠,其性价比方面的排名击败了该市 92% 的住宿。
            您可以在此享受到一流的餐饮选择,过往客人对其店内或周边用餐方面的评分高于该市 92% 的住宿。

            显示全部
            设施服务
            还不错
            设施服务

            7.2

            可用语言

            • 中文-国语
            • 英语
            • 马来语

            无障碍设施

            • 无障碍通道

            上网服务

            • Internet services
            • 公用区WiFi
            • 所有客房免费WiFi

            清洁度和安全

            • 测量住客和员工体温
            • 电子支付服务
            • 公共区域防护板
            • 急救药箱
            • 抗病毒清洁用品
            • 两次入住之间对客房消毒
            • 每日消毒
            • 免费口罩
            • 免洗消毒洗手液
            • 热水清洗床单和衣物
            • 所有客房每日消毒
            • 体温计
            • 卫生证书
            • 无共用文具
            • 消毒后封闭客房
            • 医生/护士值班
            • 员工安全培训
            • 员工面部防护
            • 至少1米的社交距离
            • 专业级消毒服务

            餐饮服务设施

            • 餐厅

            便利服务设施

            • Air conditioning in public area
            • Invoice provided
            • Ironing service
            • 便利店
            • 电梯
            • 货币兑换
            • 每日客房清洁服务
            • 美发店
            • 取款服务
            • 全范围禁烟
            • 商店
            • 无接触入住/退房
            • 无障碍设施
            • 吸烟区
            • 洗衣服务
            • 行李寄存

            儿童设施

            • 家庭房

            其他设施服务

            • 24小时安保
            • 24小时办理入住
            • 24小时前台
            • CCTV in common areas
            • CCTV outside property
            • Fire extinguisher
            • Non-smoking rooms
            • Safety/security feature
            • Smoke alarms
            • 可携带宠物

            交通服务

            • 停车场(内设)

            所有客房均提供

            • Safety/security feature
            • Socket near the bed
            • Trash cans
            • 床单
            • 吹风机
            • 电话
            • 独立空调
            • 独立浴室
            • 禁烟房
            • 镜子
            • 可提供相连房
            • 空调
            • 淋浴
            • 毛巾
            • 免费瓶装水
            • 灭火器
            • 平板电视
            • 书桌
            • 洗漱用品
            • 烟雾探测器
            • 衣架
            • 熨衣设施
            位置评分
            Level 5, Kotaraya Complex, 10 Jalan Tun Tan Cheng Lock,, 唐人街, 吉隆坡, 马来西亚, 50050
            棒棒哒
            位置评分

            8.2

            附近机场

            • 苏丹阿都阿兹沙机场 (SZB)
              16.1公里
            • 吉隆坡国际机场 (KUL)
              44.8公里

            公交/地铁站

            • Pasar Seni
              340米
            • 轻铁站-巴刹瑟尼
              370米

            医疗机构

            • Kheng Dental Surgery

            逛街购物

            • Pavilion Kuala Lumpur
              1.9公里

            便利店

            • 酒店住宿附设

            取款服务

            • 附设ATM
            周边

            热门地标

            • 中环街市
              150米
            • 中国城
              280米
            • 吉隆坡雀鸟公园
              1.0公里
            • Menara Kuala Lumpur
              1.1公里
            • Jalan Alor
              1.4公里
            • Pavilion Kuala Lumpur
              1.9公里
            • KLCC - Bukit Bintang Pedestrian Walkway
              2.0公里
            • 克拉克水族馆
              2.1公里
            • Petronas Twin Towers
              2.2公里
            • 吉隆坡市中心公园
              2.3公里

            周边地标

            • Kheng Dental Surgery
            • 仙四师爷宫
              60米
            • Chinese Wholesale Cheap Food
              60米
            • Sin Sze Si Ya Temple
              60米
            • 茨厂街
              70米
            • 茨厂街市场
              70米
            • Reggae Bar
              90米
            • Lost In China Town
              110米
            • Guan Di Temple Kuala Lumpur Malaysia
              140米
            • Maybank Forex Counter
              140米
            显示距离为地图标注的直线距离,实际路程可能不同。
            住宿规定
            儿童及加床

            加床政策根据您所选定的客房而有所不同,更多详情请查看您所选定的客房人数限制。

            欢迎带儿童入住

            0-2岁婴儿 [含2岁]
            在不加床的情况下可免费入住
            婴儿床要求可能需直接与住宿联系
            3-12岁儿童 [含12岁]
            在不加床的情况下可免费入住
            如使用加床,需额外收费
            13岁及以上客人将被视为大人
            必须使用加床,需额外收费
            其他
            • 预订超过5间客房时,需遵循不同的政策和额外的补充条款。
            实用信息

            入住/退房办理

            • 入住办理起始时间14:00
            • 退房办理截止时间12:00

            交通出行

            • 距离市中心5km
            • 前往机场需时(分钟)60

            酒店住宿详情

            • 楼层总数1
            • 客房总数68
            • 建成年份2020
            住宿公告

            受新冠疫情影响,住宿正采取额外措施,以保障住客和员工的安全。部分服务和设施受限或不提供。请联系住宿以了解详情。 (此内容使用机器翻译。)

            受新冠病毒疫情影响,为响应政府指令,部分公共设施和区域可能关闭。请联系住宿以了解详情。 (此内容使用机器翻译。)

            受新冠病毒疫情影响,我们建议您在预订和出发前,查看目的地旅游限制信息和相关旅行建议。 (此内容使用机器翻译。)

            为控制新冠疫情,住宿可能会要求客人出示额外文件,以证明其身份、行程安排,以及其他相关信息。 (此内容使用机器翻译。)

            为应对新冠疫情,客人必须在所有公共空间和室内公共区域佩戴口罩/面罩。 (此内容使用机器翻译。)

            ACES吉隆坡酒店的真实住客点评

            真实的住客点评来自 Agoda
            7.7
            /
            10
            环境和清洁度8.0
            设施7.2
            位置8.2
            服务7.5
            性价比7.9
            评分高于吉隆坡平均值
            评分
            9+ 惊艳了 (21)
            8-9 棒棒哒 (1)
            7-8 还不错 (5)
            6-7 小一般 (2)
            <6 差强人意 (9)
            月份
            3月 - 5月 (12)
            6月 - 8月 (20)
            9月 - 11月 (0)
            12月 - 2月 (6)
            全部点评 (93)
            所有房型
            所有语言
            38份真实住客点评
            12
            10.0
            惊艳了
            Lay(来自新加坡
            亲子家庭(少儿)
            家庭房
            入住了1晚(2022年6月)

            Will recommend this hotel to everyone.”

            Hotel is newly opened. Booked the family room with 2x double bed for 1 night stay on 24 Jun 2022 without much expectation for the price. However was wow-ed by the overall experience. So much that I immediately made another booking for family room with 1 double bed and 2 single beds for 25-26 Jun. What can I said? Great location, kota Raya shopping centre is right below, with a 24-hours Texas Chicken outlet (it doesn’t seems to be 24 hours during our stay tho), petaling street is right across the road, the famous Lala Bee Hoon is a mere 2-3 mins walk to the right of the hotel, between 2 mrt n lrt station, 3-5 mins walk to sental market, guardian, Watson and big pharmacy are a street away, nice clean and very spacious room, stayed in both the family room with 2x double beds and 1 double bed with 2 single beds. The former is better although smaller as there are rack for us to hang our clothes n towels while the latter room does not have any where we can hang our clothes n towels except in the toilets. Desk staff - especially the cute day guy is very friendly and nice. They are an asset to the hotel. Could see the effort by the management in the hotel. The shampoo n shower cream provided also smell great although they don’t really lather as well. One thing - the toilet are frosted panel instead of wall, so be mindful not to stand too near the “walls” and door of the toilet if not staying with significant others or close family. One thing is the parking, parking lots are plenty compared to other KL hotels at this price range, but need to always remember to approach the desk staff to waiver off part of the cost as parking is charged at rm10/6 per entry depending on the timing and if we do not get the desk staff to overwrite, we will be paying more than rm10. There is a security guy at the carpark to watch over the cars at night. Will be back to stay on my new trip.

            点评日期: 2022年6月27日星期一

            查看房型优惠

            Dear Lay Warmest Greetings from Aces Hotel, Kuala Lumpur. Thank you for taking your precious time to share your great feedback during your stay with us. We would like to express our sincere gratitude for your detailed review and recommendation to our future guests. We love how you are taking us on a journey with your review and you had enjoyed so many things about our hotel. Special thanks for highlighting our Front office colleague for his warm hospitality. Our team is always dedicated to ensure quality experiences for all, striving to treat each and every valuable guest as family. It was our pleasure having you as our guest and we certainly look forward to welcoming you and your family back for another great experience. Best Wishes, May Cheong | Hotel Manager Aces Hotel, Kuala Lumpur

            回复日期:2022年7月13日星期三
            ACES吉隆坡酒店
            9.6
            惊艳了
            Lay(来自新加坡
            亲子家庭(少儿)
            家庭房
            入住了2晚(2022年6月)

            Great Desk Staff enhanced the whole stay experience”

            Hotel is newly opened. Booked the family room with 2x double bed for 1 night stay on 24 Jun 2022 without much expectation for the price. However was wow-ed by the overall experience. So much that I immediately made another booking for family room with 1 double bed and 2 single beds for 25-26 Jun. What can I said? Great location, kota Raya shopping centre is right below, with a 24-hours Texas Chicken outlet (it doesn’t seems to be 24 hours during our stay tho), petaling street is right across the road, the famous Lala Bee Hoon is a mere 2-3 mins walk to the right of the hotel, between 2 mrt n lrt station, 3-5 mins walk to sental market, guardian, Watson and big pharmacy are a street away, nice clean and very spacious room, stayed in both the family room with 2x double beds and 1 double bed with 2 single beds. The former is better although smaller as there are rack for us to hang our clothes n towels while the latter room does not have any where we can hang our clothes n towels except in the toilets. Desk staff - especially the cute day guy is very friendly and nice. They are an asset to the hotel. Could see the effort by the management in the hotel. The shampoo n shower cream provided also smell great although they don’t really lather as well. One thing - the toilet are frosted panel instead of wall, so be mindful not to stand too near the “walls” and door of the toilet if not staying with significant others or close family.

            点评日期: 2022年6月27日星期一

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            Dear Lay Warmest Greetings from Aces Hotel, Kuala Lumpur. Thank you for providing such an informative and helpful review for fellow travellers. We love how you are taking us on a journey with your review and you had enjoyed so many things about our hotel. Special thanks for highlighting our Front office colleague that he was able to go above and beyond to ensure your stay was memorable and had greatly enhanced your stay experience. It was our pleasure having you as our guest and we very much look forward to welcoming you and your family back for another great experience. Best Wishes, May Cheong | Hotel Manager Aces Hotel, Kuala Lumpur

            回复日期:2022年7月13日星期三
            ACES吉隆坡酒店
            10.0
            惊艳了
            Agustinah(来自马来西亚
            亲子家庭(婴幼儿)
            家庭房
            入住了1晚(2021年12月)

            minimalist but comfortable”

            value for your money and your time, sangat bersih dan sangat berbaloi utk 2 hari 1 malam tanpa kolam renang

            点评日期: 2021年12月28日星期二

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            Dear Aqustinah Warmest Greetings from Aces Hotel, Kuala Lumpur. Thank you for choosing to stay with us and provide us with your valuable feedback. It is a real delight to hear that your stay here was comfortable. We are also very appreciative of your warm compliments about the cleanliness of the room. On behalf of our team, we look forward to welcoming you back soon. Sincerely May Cheong | Hotel Manager Aces Hotel, Kuala Lumpur

            回复日期:2022年2月17日星期四
            ACES吉隆坡酒店
            10.0
            惊艳了
            JA(来自马来西亚
            二人结伴
            尊享房
            入住了1晚(2022年5月)

            Valuable ”

            Is a good place to stay clean and nice. Only opposite the Chinatown can see Merdeka Tower inthe room

            点评日期: 2022年5月4日星期三

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            Dear JA Warmest Greetings from Aces Hotel, Kuala Lumpur. Thank you for taking your precious time to share your stay experience with us. It is a real delight to read that our location and facilities met your needs and expectations. We are very blessed to be in our physical location. Not only central to many tourist sights, cultural and historical attractions, many of which are within a short walk from the hotel. We are very grateful for your commendation and shall look forward to welcoming you back to stay with us in the near future. Sincerely, May Cheong | Hotel Manager Aces Hotel, Kuala Lumpur.

            回复日期:2022年5月10日星期二
            ACES吉隆坡酒店
            10.0
            惊艳了
            Nurul(来自马来西亚
            亲子家庭(婴幼儿)
            家庭房
            入住了1晚(2021年12月)

            A gem in the heart of Chinatown”

            Great location! Super clean & comfortable. Will go back for sure.

            点评日期: 2022年1月4日星期二

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            Dear Nurul Warmest Greetings from Aces Hotel, Kuala Lumpur. Thank you for choosing to stay with us and provide us with your awesome review. It is a real delight to hear that our great location and the cleanliness of our comfortable room had been appreciated by you. We are grateful that you will return to stay with us again. On behalf of our team, we greatly looking forward to your return in the near future. Sincerely May Cheong | Hotel Manager Aces Hotel, Kuala Lumpur

            回复日期:2022年2月17日星期四
            ACES吉隆坡酒店
            9.6
            惊艳了
            HALIM(来自马来西亚
            亲子家庭(婴幼儿)
            高级房
            入住了1晚(2022年5月)

            A Great value for the money”

            Love that it is accessible and facility wise though i really hope to have fridge and water heater (kettle) in the room and a set of free coffee and teas, bed were very comfy, squeaky clean, very spacious (bed&bathroom)

            点评日期: 2022年5月5日星期四

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            Dear Halim Warmest Greetings from Aces Hotel, Kuala Lumpur. Thank you for taking your precious time to share your stay experience with us. It is with great joy to read that you found the best deal of our hotel. In addition, our location to be convenient in the city centre and the facilities had met your needs and expectations. Your comments is of utmost important to us in order to continuously improve our services and facilities to ensure the expectations and satisfaction of our valued guests. We look forward to the opportunity to welcoming you back in the near future. Sincerely, May Cheong | Hotel Manager Aces Hotel, Kuala Lumpur.

            回复日期:2022年5月10日星期二
            ACES吉隆坡酒店
            10.0
            惊艳了
            Agustinah(来自马来西亚
            亲子家庭(婴幼儿)
            尊享房
            入住了1晚(2021年12月)

            will be back”

            just enough for short vacay..minimalist and clean

            点评日期: 2021年12月30日星期四

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            Dear Aqustinah Warmest Greetings from Aces Hotel, Kuala Lumpur. Thank you for choosing to stay with us and provide us with your valuable feedback. It is a real delight to hear that your stay here was comfortable. We are also very appreciative of your warm compliments about the cleanliness of the room. On behalf of our team, we look forward to welcoming you back soon. Sincerely May Cheong | Hotel Manager Aces Hotel, Kuala Lumpur

            回复日期:2022年2月17日星期四
            ACES吉隆坡酒店
            9.6
            惊艳了
            Ariwati(来自印度尼西亚
            好友组队
            高级房
            入住了1晚(2022年6月)

            惊艳了”

            good location, clean, the room is big, close to shelter bus and MRT station. close to petaling street. rekomended

            点评日期: 2022年7月3日星期日

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            Dear Ariwati Warmest Greetings from Aces Hotel, Kuala Lumpur. Thank you for taking your time to share your stay experience with us. It is with real pleasure to read that you had a pleasant stay here. We are very blessed to be in our physical location. Not only central to many tourist sights, historical attractions, China town, many of which are within a short walk from the hotel, also with easy access to various modes of public transport. We are very grateful for your recommendation to our future guests and shall look forward to welcoming you back in the near future. Best Wishes May Cheong | Hotel Manager Aces Hotel, Kuala Lumpur

            回复日期:2022年7月4日星期一
            ACES吉隆坡酒店
            10.0
            惊艳了
            Shanmugam(来自马来西亚
            二人结伴
            高级房
            入住了1晚(2022年6月)

            Worth and simple ”

            Simply worth it most recommended and reasonable price

            点评日期: 2022年7月2日星期六

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            Dear Shanmugam Warmest Greetings from Aces Hotel, Kuala Lumpur. Thank you for taking your time to share your awesome review with us. It is with great joy to read that overall you had a pleasant stay here. We are grateful for your recommendation to our future guests. We certainly look forward to welcoming you back for a more pleasant experience. Best Wishes May Cheong | Hotel Manager Aces Hotel, Kuala Lumpur

            回复日期:2022年7月4日星期一
            ACES吉隆坡酒店
            9.2
            惊艳了
            Nur(来自马来西亚
            独行侠
            尊享房
            入住了2晚(2022年3月)

            惊艳了”

            Room was spacious with reasonable price. Maybe can improve on the cleanliness of the bathroom a little bit. Very near to pasar seni and petaling street. Most importantly, there’s a self laundry service and water dispensing machine in which makes it very convenient for people staying at aces hotel.

            点评日期: 2022年3月8日星期二

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            Dear Nur Warmest Greetings from Aces Hotel, Kuala Lumpur. Many thanks for staying with us and providing us your valuable feedback. It is a real delight to hear that you found great value for our spacious room. Additionally our strategic location in the city centre, the laundry service and the water dispenser which had greatly enhanced your stay experience. However, your comments on the cleanliness of the bathroom are much appreciated, as guests’ feedback is of utmost important to us in order to continuously improve our services and facilities to ensure the expectation and satisfaction of our valued guest. It was our pleasure having you as our guest and we look forward to welcoming you back in the nearest future. Best Regards May Cheong | Hotel Manager Aces Hotel, Kuala Lumpur

            回复日期:2022年3月10日星期四
            ACES吉隆坡酒店
            9.6
            惊艳了
            Ng(来自新加坡
            独行侠
            高级房
            入住了1晚(2022年5月)

            Clean, new and good location.”

            Clean, new and good location hotel at a great price. Staff are friendly and helpful. Recommended for stay.

            点评日期: 2022年5月17日星期二

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            Dear Ng Warmest Greetings from Aces Hotel, Kuala Lumpur. Thank you for taking your time to share your awesome review. We would like to express our sincere gratitude for your positive comments, additionally the warm hospitality extended by our team had greatly enhanced your stay experience. We are very grateful for your kind recommendation to our future guests. We certainly look forward to welcoming you back for another delightful experience. Best Wishes, May Cheong | Hotel Manager Aces Hotel, Kuala Lumpur.

            回复日期:2022年5月18日星期三
            ACES吉隆坡酒店
            10.0
            惊艳了
            RUBEN(来自马来西亚
            二人结伴
            家庭房
            入住了1晚(2022年3月)

            BEST PLACE”

            Awesome 😎

            点评日期: 2022年4月4日星期一

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            Dear RUBEN Warmest Greetings from Aces Hotel, Kuala Lumpur. Thank you for choosing to stay with us and provide us with your perfect ratings. It is a real delight to read that your stay was awesome. We look forward to the opportunity of welcoming you back again in the near future. Sincerely, May Cheong | Hotel Manager Aces Hotel, Kuala Lumpur.

            回复日期:2022年4月14日星期四
            ACES吉隆坡酒店
            9.2
            惊艳了
            Emilia(来自马来西亚
            亲子家庭(婴幼儿)
            家庭房
            入住了1晚(2022年6月)

            New hotel”

            BAsic room. No bottled water in the room but the hotel provides a coway/cuckoo instead. Got the self laundry area which is very convenient.

            点评日期: 2022年7月4日星期一

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            Dear Emilia Warmest Greetings from Aces Hotel, Kuala Lumpur. Thank you for staying with us and to share your helpful review for fellow travellers. We are delighted to read that overall you had a pleasant stay with us. It was our pleasure having you as our guest and we very much look forward to welcoming you back for another great experience. Best Wishes, May Cheong | Hotel Manager Aces Hotel, Kuala Lumpur

            回复日期:2022年7月13日星期三
            ACES吉隆坡酒店
            7.6
            还不错
            Alice(来自马来西亚
            二人结伴
            高级房
            入住了1晚(2022年7月)

            The room was lovely, unhelpful staff”

            We booked a Superior room and selected double bed. When we arrived at the room we found it was a twin room. The young girl with braces on the desk was very unhelpful and rude and needs some training in customer service as she was completely clueless about how to help me and instead was much more interested to be on a videocall while I was standing right there waiting for her help. If the hotel doesn't have what we ordered it should be told in advance.

            点评日期: 2022年7月9日星期六

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            Dear Alice Warmest Greetings from Aces Hotel, Kuala Lumpur. Thank you for taking your precious time to share your stay experience with us. We are delighted to know that you found our room to be lovely. However, we would like to express our sincerest apologies for the fact that you did not have the guest experience that we are known for. Rest assured that we have addressed the issue with the team and they had been reminded on this matter in a proper manner. We will focus our best efforts to rectify to work on any lapses to make appropriate improvements and to improve our guest experience. Thank you again for bringing this to our attention, we hope that your current experience with us has not deterred you from staying with us again. Very much look forward to welcoming you back for a more pleasant experience. Best Wishes, May Cheong | Hotel Manager Aces Hotel, Kuala Lumpur

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            ACES吉隆坡酒店
            7.6
            还不错
            KAI(来自马来西亚
            独行侠
            高级房
            入住了1晚(2022年6月)

            Minimalist Hotel”

            Simple hotel with affordable price. Located at 5th floor of Kota Raya shopping complex. Room size quite big. Underground parking at RM10 per day (or per stay can’t really remember) for in house guest. Check in quite late but smooth without hassle. Friendly receptionist. Clean room. No hair dryer in the room. no bottled water but can there’s a water filter at common area. Only provide a small hair shampoo but not body shampoo😅 Overall is a good and affordable stay.

            点评日期: 2022年6月26日星期日

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            Dear Kai Warmest Greetings from Aces Hotel, Kuala Lumpur. Thank you for taking your time to share your stay experience with us. We are delighted to read that you had enjoyed your stay especially the smooth check in and the warm services extended by our team. However, your feedback on the issues mentioned are much appreciated, as guests’ feedback is of utmost important to us in order to continuously improve our services and facilities to ensure the expectations and satisfaction of our valued guests. We certainly look forward to welcoming you for a more pleasant experience. Best Wishes May Cheong | Hotel Manager Aces Hotel, Kuala Lumpur

            回复日期:2022年7月4日星期一
            ACES吉隆坡酒店
            7.2
            还不错
            Mary(来自马来西亚
            好友组队
            尊享房
            入住了1晚(2022年6月)

            还不错”

            need upgrade in check in system... 100% needed... wait to long for it.... other then that okay

            点评日期: 2022年7月4日星期一

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            Dear Mary Warmest Greetings from Aces Hotel, Kuala Lumpur. Thank you for staying with us and to share your experience with us. We have taken note of the unpleasant experience during the check in process and we will definitely focus our best efforts to make appropriate improvement and continue to provide all our valued guests with a wonderful experience at every moment of their stay. It was our pleasure having you as our guest and we very much look forward to welcoming you back for a more pleasant experience. Best Wishes, May Cheong | Hotel Manager Aces Hotel, Kuala Lumpur

            回复日期:2022年7月13日星期三
            ACES吉隆坡酒店
            6.8
            小一般
            Hui(来自马来西亚
            二人结伴
            高级房
            入住了1晚(2022年6月)

            Good location”

            Hard to find, no signage at KotaRaya, we had to guess where to go and which floor is the hotel!

            点评日期: 2022年6月7日星期二

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            Dear Hui Warmest Greetings from Aces Hotel, Kuala Lumpur. Thank you for taking your precious time to share your stay experience with us. It is a real delight to read that our hotel location met your needs and expectations. We always invite our guests to share their stay experience with us, it is a very good tool for us to understand the needs directly from our guests. It also help us to make correct response to the issues raised. We truly value your support and we look forward to the pleasure of serving you again very Soon. Sincerely, May Cheong | Hotel Manager Aces Hotel, Kuala Lumpur.

            回复日期:2022年6月8日星期三
            ACES吉隆坡酒店
            7.2
            还不错
            cardi(来自马来西亚
            二人结伴
            尊享房
            入住了2晚(2022年6月)

            Nice cheap”

            so far so good

            点评日期: 2022年6月6日星期一

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            Dear Cardi Warmest Greetings from Aces Hotel, Kuala Lumpur. Thank you for taking your time to share your stay experience with us. We are delighted to read that overall you had an enjoyable stay with us and you had found the best deal of our property. We truly value your support and we look forward to the pleasure of serving you again very soon. Best Wishes, May Cheong | Hotel Manager Aces Hotel, Kuala Lumpur.

            回复日期:2022年6月6日星期一
            ACES吉隆坡酒店
            5.2
            nurul(来自马来西亚
            亲子家庭(少儿)
            家庭房
            入住了1晚(2022年7月)

            cleanliness so bad”

            bedsheet and pillowcase smell like shit

            点评日期: 2022年7月3日星期日

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            Dear Nurul Warmest Greetings from Aces Hotel, Kuala Lumpur. Thank you for taking your time to share your stay experience with us. We would like to sincerely apologise for the unpleasant experience you had encountered during your recent stay here. Kindly rest assured that we take your feedback seriously and we will focus our best effort to make appropriate improvements and to continuously provide a high level of services in all areas to our guests. We certainly look forward to welcoming you back for a more pleasant experience. Best Wishes May Cheong | Hotel Manager Aces Hotel, Kuala Lumpur

            回复日期:2022年7月4日星期一
            ACES吉隆坡酒店
            3.2
            SAMUEL(来自马来西亚
            亲子家庭(少儿)
            家庭房
            入住了4晚(2022年6月)

            Very bad customer service , felt threatened ”

            I was notify by the indian female counter staff that if i do not open the lobby main door with my own room key, she will not open the door, i will be denied access,at that point i felt threatened as i travel in a group of 4, during that period 2 was in the room while i was out with another person, but since i need to head back room in prior, i asked the counter staff to help me open the lobby door, she opened the door with an annoying face and shouted at me accross the lobby saying that the hotel gave you 2 room cards, you need to open the door yourself,i will not open for you next time.as im a frequent traveller, this is the first time i encounter this kind of treatment, hope aces hotel would take some action towards outrageous attitude

            点评日期: 2022年7月3日星期日

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            Dear Samuel Warmest Greetings from Aces Hotel, Kuala Lumpur. Thank you for taking your precious time to share your stay experience with us. First of all, we would like to apologise profusely for the disappointments and unpleasant experience you had encountered during your stay with us. We have addressed the issue with the Front office staff and she had been reminded on this matter in a proper manner. Kindly rest assured that we will focus our best efforts to rectify to work on any lapses to make appropriate improvements and to continuously provide a high level of services in all areas to our guests. We appreciate your understanding and truly hope that this has not tarnished your experience with us. We certainly look forward to welcoming you back for a more pleasant experience. Best Wishes, May Cheong | Hotel Manager Aces Hotel, Kuala Lumpur

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            ACES吉隆坡酒店
            12
            这家酒店住宿好热门,不容错过!

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